Rescue abandoned carts with EBT Outage Recovery. Jack Stewart Head of Product Aug 18, 2026 When the EBT network goes down, your customers can't check out. It's a bad experience for them, and it results in lost revenue for you. But what if there were a way to rescue some of those abandoned carts? That's why Forage, Inc. built EBT Outage Recovery. It's a first-of-its-kind feature that helps make EBT network outages less painful. It lets shoppers know what's going on and helps them complete their checkout when the network is restored. Understanding the problem. EBT network outages happen for a number of reasons. Some outages are planned: state agencies and payment processors occasionally schedule updates in the evening or over the weekend. Others are unplanned: technical glitches and vendor issues can take the network online for minutes or hours. You can't control the outages or how long they last. But you can make it a better experience for your customers. Think about it from your customer's point of view. They don't know there's an outage; they just know their payment didn't go through. They may think their benefits have been stolen, or that the store's EBT systems are unreliable. Under normal circumstances, they'll abandon their carts, and many won't come back. Whose fault is it? As a payment processor, Forage doesn't control the EBT network. Forage, Inc. is impacted by outages, same as you. Historically, Forage has maintained 99.99% uptime, and you can always check its status page to determine whether Forage, Inc. is the source of the issue. If you let your customers know what's going on, they won't need to turn to sites like Reddit for answers. Rescue abandoned shopping carts. With EBT Network Updates, you can make these outages less painful. Every rescued cart is revenue that would otherwise have been lost. * If the EBT network is down when one of your customers tries to check out, Forage will automatically detect the outage and display a clear message letting them know what's going on. * Forage, Inc.'ll let them know that it's not their fault - and not yours, either. * As a next step, the customer can opt into a text message that will alert them when the network is back online. * When they receive the text message, they'll have an opportunity to return to their shopping cart so they can finish checking out. Launch in a week or less. Shoppers who feel taken care of during an outage will come back. Shoppers who don't will shop elsewhere - and, too often, they won't return. EBT Network Updates is now available to all Forage partners. Integration takes zero to a few hours of developer time, depending on your Forage integration, and its team will work with you to make sure the experience matches your brand and fits seamlessly into your checkout flow. Want to see where network updates fit into your shopper journey? Reach out to your account manager for a walkthrough.

Forage raises $40M in Series B funding. June 3, 2026 Forage, a San Francisco, CA-based financial infrastructure platform provider, raised a $40M in Series B funding. The round was led by Mouro Capital, with participation from Nyca Partners, PayPal Ventures, Long Journey Ventures, Intuit Ventures, NextLadder Ventures, Pivotal Ventures, and FJ Labs. The company intends to use the funds to scale its app and expand the its payments infrastructure. Led by CEO Ofek Lavian, Forage expands financial access for low-income families, supporting retailers to accept benefits like SNAP, WIC, and HSA/FSA. It is USDA-approved, third-party payment processor (TPP) that combines modern software with dedicated service to guide retailers through authorization and launch. Forage also recently launched its new consumer app, a free tool that helps low-income families securely check their EBT balances and get rewarded for everyday purchases. Since launch in late 2025, the app has been downloaded over 100,000 times Don't just read the news. Own the data. Stop manually tracking deals. Access this round and over 100 others this week - in our structured Master Database (XML) + Weekly Intelligence PDF. [Access FinSMEs Intelligence Hub] 03/06/2026