
Work Here?
JumpCloud provides cloud-based directory services that centralize the management of user identities and access to apps, networks, and devices across both on-premises and cloud environments. It works by offering a centralized directory with features like single sign-on, user provisioning, device management, and network access control, delivered as scalable subscription tiers. Unlike traditional IAM tools, JumpCloud combines directory services, SSO, device management, and access controls in a single cloud platform that supports mixed infrastructures. Its goal is to help organizations securely manage who can access what across systems in a scalable, easy-to-use way.
Industries
Enterprise Software
Cybersecurity
Company Size
501-1,000
Company Stage
Series F
Total Funding
$391.7M
Headquarters
Louisville, Colorado
Founded
2012
See people who can refer or advise you
Help us improve and share your feedback! Did you find this helpful?
Total Funding
$391.7M
Above
Industry Average
Funded Over
10 Rounds
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Company Match
Remote Work Options
Empower users without sacrificing control: the JumpCloud Self-Service Application Catalog for macOS & Windows. Blog home > JumpCloud > empower users without sacrificing control: the JumpCloud Self-Service Application Catalog for macOS & Windows. Every IT team has been through this: a new hire starts, or an employee needs a tool to finish a project, and the request turns into a support ticket, leaving the employee idle and IT admins buried in routine deployments instead of strategic work. Traditionally, giving employees access to optional software has required IT involvement, whether through support tickets, manual deployments, or other administrative workflows. For IT teams, that creates repetitive work and makes it harder to offer approved applications at scale. For end users, it means waiting for IT when they need a new tool and having no centralized place to discover software their organization has already approved. That's why JumpCloud Inc. is excited to introduce the JumpCloud Self-Service Application Catalog for Windows and macOS. Empowering users without sacrificing IT control. JumpCloud's Self-Service Application Catalog makes getting IT-approved applications as simple as a single click. Users can access it through the JumpCloud System Tray App on Windows and the JumpCloud Menu Bar App on macOS, giving them instant, on-demand access to IT-approved software, with no support ticket required. Self-service doesn't mean giving up control, though. IT admins still decide exactly which applications are available, while employees get the freedom to install, update, and remove approved applications on their own time. Key features. * Native on-device experience: Built natively for both Windows and macOS, the catalog lives inside a redesigned JumpCloud System Tray App with modern UI (Fluent design on Windows, Liquid Glass on macOS) and full dark mode support based on your system settings. * On-demand app discovery and installation: Users can browse a clean, centralized catalog of approved applications and install what they need in a single click. * Expanded private and enterprise app support: Admins can now make custom enterprise applications available for self-service, including EXE files on Windows and DMG files on macOS. * Full lifecycle self-service: Employees can track real-time install status and, where permitted, uninstall optional applications on their own. Key benefits. * Fewer IT support tickets: Automating routine software requests removes a major source of helpdesk volume, freeing IT teams to focus on security and infrastructure priorities. * Higher end-user productivity: Employees get immediate access to the tools they need, cutting friction during onboarding and everyday work. * Parity with enterprise MDM standards: Brings native self-service software delivery in line with other device management solutions like Jamf, Kandji, and Intune, all on one platform. * A unified control plane: Directory, identity, device management, and software distribution all live in one cohesive JumpCloud experience, with no need for third-party add-ons or point solutions. Get started today. Give your users the autonomy they expect, without giving up the governance your IT team needs. If you're an existing JumpCloud customer, explore the new app catalog in your JumpCloud Admin Portal and System Tray App today. New to JumpCloud? Start a free trial to see its modern, unified device and directory management in action. Was this information helpful? Dixitha Srinivasan Dixitha is a Product Marketing Manager at JumpCloud with extensive experience in the IT and Security domain. Outside work, she enjoys cooking, writing, and exploring new places.
How to automate temporary Elevated Device privileges. This scenario would sound familiar to you. A developer needs admin rights to install a driver, and you approve it. The driver installs, the ticket is closed and no one revisits the permission again. Six months later, and the rights are still there. Now multiply this by every approval your team would have granted this year, and you have a map of standing elevated privileges that absolutely nobody is tracking. The accounts holding these permissions may now be dormant, over provisioned or compromised. IBM puts the global average cost of a data breach at $4.99 million in 2026, a 12 percent increase year over year and the highest figure the report has recorded. Standing privilege rarely causes the breach. It decides how far the breach travels. Verizon's 2026 Data Breach Investigations Report found that software vulnerability exploitation has overtaken stolen credentials as the leading breach entry point for the first time in nineteen years. The way in changed. What an attacker can reach after they are in still depends on the rights sitting on the account they land on. Most IT teams already know this. The harder problem has always been fixing it without slowing down the people who depend on elevated access to do their jobs. JumpCloud Access Requests already streamline how users request access to SSO applications and internal resources. Now, JumpCloud Inc. is extending that same framework to solve one of IT's biggest bottlenecks: temporary, time-bound elevated device privileges. The real risk of standing elevated privileges. Elevated access is a legitimate operational need.It becomes a liability when it outlives its purpose. When elevated device privileges are permanent rather than time-bound, three things follow: * Malware propagation: Standing admin access allows malware to move laterally and cause damage at scale without needing to escalate privileges. * Credential compromise: An attacker hijacking an account with standing privileges gains immediate, high-level control. * Offboarding gaps: Revocation is often missed during employee departures, leaving persistent windows of risk. * Audit exposure: Permanent, unmonitored privileges are direct red flags for compliance frameworks like SOC 2 and GDPR. The principle of least privilege is well understood. Operationalizing it is where the friction has always been. You need a way to grant access only when it is needed, and revoke it automatically the moment that window closes. Introducing self-service Elevated Device Privilege requests. JumpCloud's new self-service elevated device privilege request capability extends the existing Access Requests framework to cover temporary elevated device privileges. Users can request elevated device privileges directly from the JumpCloud user portal or the device tray application on Windows and macOS. Administrators configure approval flows, set duration limits, and define which user groups can submit requests. Everything else is automated. The result is a complete just-in-time access workflow that, unless you choose to require manual approval by an IT administrator, does not depend on manual follow-through. Access is granted for a defined period and expires on its own when that period ends. Directory Insights logs every action, giving you a complete record of who elevated, when, and why. Important Distinction: This is Not PAM This capability is not a Privileged Access Management (PAM) solution. PAM is built for highly sensitive, infrastructure-wide privileged access and session monitoring. JumpCloud's Admin/Sudo Access Requests serve a different purpose: they provide an automated, just-in-time workflow for routine device-level elevation, effectively bridging the gap between standing privileges and secure, temporary access. How it works. The end user experience. For end users, the request process is fast and requires no context-switching. * Submit: The user selects the duration and provides a reason for the request. * Approve & Start: Once approved, the user clicks Start Session in the tray app. * Manage: A floating timer will appear on their screen, displaying exactly how much time remains. * End: When the work is finished, the user clicks End Session to revoke privileges immediately. Access also expires automatically at the end of the selected duration, and an administrator can revoke it manually at any point. For a step-by-step guide on using the tray app, see Create Access Requests from the JumpCloud Menu Bar. The administrator setup. Getting started is designed to be intentional and secure. By configuring these four settings, you ensure that every instance of elevated device privileges is governed by your organization's specific security policies. Configuring an Elevated Device Privilege Approval Flow requires four decisions: * Duration: Define the time windows available (e.g., 15 minutes, 1 hour, or 4 hours). You can offer users a range of options or require a fixed duration. * Scope: Select which user groups can submit requests. * Approval: Designate the required reviewers. You can choose between automatic approval or administrator approval. (Note: Non-administrator and Slack-based approvals are not currently supported.) * Exceptions: For roles that require permanent elevated privileges, standard administrative controls remain available in the JumpCloud console, separate from this just-in-time workflow. For more detailed instructions, see its support guide on creating approval flows. Why IT teams choose this. By automating the request-to-revocation lifecycle, you gain three advantages: * Zero-Standing-Access Security: Outside of an active, approved session, no account holds elevated rights unless you deliberately grant them as an exception. Directory Insights records every action, which gives compliance teams the evidence they need for SOC 2, HIPAA, and GDPR without a manual collection exercise. * Reclaimed Productivity: You eliminate manual ticketing, spreadsheet tracking, and the constant back-and-forth that access management usually generates. * Data-Driven Policy: Centralized requests reveal usage patterns. If the same users request access every week, that is a signal to adjust their standing permissions rather than keep approving the same request. Configure your first Approval Flow. Time-bound elevated access eliminates standing privileges, reduces breach risk, and gives compliance teams the audit trail they need, all without adding friction for the users and administrators who depend on efficient access workflows every day. That is what intelligent, secure IT looks like in practice. You can configure your first Elevated Device Privilege Approval Flow today in your Admin Console. New to JumpCloud? Start a free trial to experience how its unified platform simplifies identity, device, and access management. Was this information helpful? Hatice Ozsahan Hatice is a Product Marketing Manager at JumpCloud, often busy bringing product value to life with compelling messages that resonate across all channels. When not at work, she's either battling it out in online video games or getting creative with her art projects.
User-Centric Policy Management: security that follows the user. Device management has long followed a rigid, one-to-one model. One employee, one company laptop, with policy locked to the machine instead of the person using it. That model breaks down fast today. Shared workstations, roaming employees, and bring-your-own-device (BYOD) setups do not fit neatly into it. The result is fragmented security, personal devices that are over- or under-protected, and growing technical debt across platforms. True Zero Trust requires security to follow the user, not the hardware. Devices change hands all the time. They get shared, reassigned, or replaced. The identity behind them does not change. Anchor policy to identity, and protection travels automatically wherever the user logs in next. That is the shift JumpCloud Inc. has built JumpCloud around. The solution: A User-Centric Zero Trust model. Today, JumpCloud Inc. is excited to announce the launch of User-Centric Policy Management in JumpCloud. Identity becomes the single source of truth, with policy dynamically extending outward to devices, networks, cloud apps, and data through the same real-time handshake, giving Windows and macOS fleets true cross-platform parity. Key features. * Dynamic, identity-centric management. Policies follow the user across every managed platform whether company-owned or personal. Jumpcloud evaluates configurations, certificates, and compliance checks against the user's role and directory identity. It does not tie them to the device serial number. * Cross-platform user scoping (Windows & macOS). Deploy identity-based policies across both Windows and macOS with ease. JumpCloud offers native support for Windows multi-user scenarios and macOS network user workflows. * A foundation for advanced enterprise profiles. Anchoring policy to the identity session lays the groundwork for consistent, enterprise-grade profiles going forward including SCEP (Simple Certificate Enrollment Protocol and automated VPN configuration deployed globally from a single platform. Key benefits. * True Zero-Touch Network Access (ZTNA): Pair user-scoped SCEP and Wi-Fi policies with JumpCloud RADIUS, and you get seamless, certificate-based 802.1X Wi-Fi. Security settings deploy silently. End users never have to walk through manual credential prompts or network onboarding checklists. * Granular Shared Workstation Isolation: Rather than enforcing a blanket, device-level Wi-Fi or VPN configuration for every user on a machine, JumpCloud ties certificates directly to the verified logged-in user via User Principal Name (UPN) or Security Identifier (SID). * Contextual Access Tunnels: VPN profiles switch automatically based on the logged-in user's organizational role. A contractor and a system administrator logging into the exact same terminal will inherit entirely different network access paths based on their identity-assigned profiles. * Proactive Attack Surface Reduction: Securing the active user session, rather than just the hardware, removes standing privilege risks. When a user logs out, their permissions leave with them. That keeps you audit-ready even under close review. * Frictionless End-User Experience: Employees get a personalized, secure environment the moment they log into any authorized machine. No manual setup. No waiting on tickets. Get started today. Security should follow your people, not just your hardware. User-Centric Policy Management is available now to all JumpCloud customers. New to JumpCloud? Sign up for a free trial now and see how an open directory platform secures your people and devices from a single control plane. Was this information helpful? Dixitha Srinivasan Dixitha is a Product Marketing Manager at JumpCloud with extensive experience in the IT and Security domain. Outside work, she enjoys cooking, writing, and exploring new places.
NetNXT recognise JumpCloud's 2026 Customer Impact Award. July 19, 2026 | 4 mins Read | By Deepti NetNXT has been recognised with JumpCloud's 2026 Customer Impact Award for delivering measurable customer outcomes through identity, device, and access security solutions. The award reflects NetNXT's technical expertise, successful implementations, and commitment to helping organisations modernise their security infrastructure. Recognising customer success through security excellence. NetNXT is proud to announce that it has received JumpCloud's 2026 Customer Impact Award, recognising partners that consistently help customers achieve meaningful business and security outcomes through successful technology adoption. The award reflects more than successful deployments - it acknowledges a partner's ability to solve real business challenges, improve operational efficiency, and help organisations strengthen their security posture with measurable results. As organisations continue to modernise their IT environments, managing identities, devices, users, and secure access has become increasingly complex. Businesses require more than a technology provider; they need an experienced implementation and security partner capable of translating technology into business value. Receiving the 2026 Customer Impact Award reinforces NetNXT's commitment to helping organisations successfully implement JumpCloud solutions that simplify identity management, improve endpoint security, enable Zero Trust access, and reduce operational complexity. Why NetNXT is one of JumpCloud's most trusted partners. Technology alone does not solve security challenges. Success depends on how effectively it is designed, implemented, integrated, and managed within an organisation's existing infrastructure. Over the years, NetNXT has built a reputation for delivering practical, scalable, and business-focused JumpCloud implementations across organisations of varying sizes and industries. Rather than offering a one-size-fits-all deployment, NetNXT begins every engagement by understanding a customer's existing IT environment, business objectives, compliance requirements, and future growth plans. This consultative approach enables the team to recommend the right architecture and implementation strategy from the outset. Customers choose NetNXT because they receive more than software deployment - they gain a technology partner that remains involved throughout planning, implementation, optimisation, and ongoing support. This customer-first approach has contributed to successful long-term engagements and ultimately led to this recognition from JumpCloud. Solving identity and access challenges with practical expertise. Modern organisations face growing challenges around identity management, device administration, remote workforce security, user lifecycle management, and access control. NetNXT focuses on solving these challenges through carefully planned JumpCloud implementations that align with each customer's operational requirements. Its technical teams help organisations: * Simplify identity and access management * Secure user authentication across applications * Centralise device management * Improve endpoint visibility * Support Zero Trust security initiatives * Streamline onboarding and off boarding processes * Strengthen security without increasing administrative overhead Every implementation follows proven deployment methodologies, helping customers minimise disruption while accelerating adoption. Beyond implementation, NetNXT works closely with customers to optimise configurations, address evolving security needs, and ensure that the platform continues delivering value as business requirements change. This practical, outcome-driven approach is what distinguishes successful technology partnerships from simple product deployments. Years of delivering successful JumpCloud implementations. NetNXT's partnership with JumpCloud has been built on years of collaboration, technical expertise, and customer success. During this journey, the team has successfully supported organisations across multiple industries with projects involving identity management, unified device management, secure access, and modern workplace security. Its engineers maintain deep technical expertise across the JumpCloud platform, allowing customers to confidently adopt new capabilities while reducing deployment risks. As customer environments evolve with cloud applications, hybrid workforces, and increasingly distributed infrastructure, NetNXT continues to help organisations modernise securely while maintaining operational efficiency. This long-standing partnership reflects a shared commitment to enabling secure, simplified IT operations for modern businesses. Why organisations continue to trust NetNXT. Selecting the right cybersecurity partner is just as important as selecting the right technology platform. Customers rely on NetNXT because the focus remains firmly on business outcomes rather than product implementation alone. Key reasons organisations continue to partner with NetNXT include: * Experienced cybersecurity and identity specialists * Proven expertise in JumpCloud deployments * Business-first security consulting * End-to-end implementation and migration support * Ongoing optimisation and technical assistance * Focus on measurable customer outcomes * Scalable solutions designed for long-term growth NetNXT also understands that every organisation operates differently. Whether supporting a fast-growing startup, a mid-sized enterprise, or a large organisation, the implementation strategy is adapted to each customer's operational, security, and compliance requirements. This commitment to delivering reliable, practical solutions has helped build long-term customer relationships based on trust, expertise, and consistent results. Looking ahead. Receiving JumpCloud's 2026 Customer Impact Award is an important milestone for NetNXT, but it also reinforces the responsibility to continue delivering exceptional value to customers. As cyber threats evolve and organisations increasingly adopt cloud-first and hybrid work models, identity and access security will remain central to every cybersecurity strategy. NetNXT will continue working closely with JumpCloud to help organisations simplify identity management, strengthen endpoint security, improve operational efficiency, and build resilient security environments that support long-term business growth. This recognition belongs not only to the NetNXT team but also to every customer that has trusted the company as its cybersecurity and technology partner. Together, these successful collaborations continue to demonstrate what can be achieved when innovative technology is paired with experienced implementation, practical guidance, and a commitment to customer success.
JumpCloud has launched JumpCloud Workflows, a no-code IT automation engine integrated into its platform. The tool enables IT teams to automate tasks such as user provisioning, licence management, and device security without custom coding. Workflows operates within JumpCloud's existing identity and device management infrastructure. It features a visual builder with pre-built templates and multi-trigger logic. The platform runs on real-time machine data rather than synced external information. The company positions Workflows as preparation for increased enterprise use of AI agents. According to JumpCloud, organisations using its identity-and-device foundation won't need to replace systems as AI integration grows. Joseph Cunningham, head of IT Security at OOONO A/S, noted the tool handles routine audit tasks including group cleanup and duplicate user detection, freeing time for security work.
Find jobs on Simplify and start your career today
Industries
Enterprise Software
Cybersecurity
Company Size
501-1,000
Company Stage
Series F
Total Funding
$391.7M
Headquarters
Louisville, Colorado
Founded
2012
Find jobs on Simplify and start your career today