Carta, a Silicon Valley-based cap table management company, faces accusations from Finnish CEO Karri Saarinen of Linear for allegedly using sensitive customer data unethically. Saarinen claims Carta approached his angel investors without consent, offering to sell Linear shares to undisclosed buyers. This breach of trust has raised serious questions about Carta’s business practices.Linear, a project management software firm and Carta customer, was shocked to find Carta reaching out to its early-stage investors, offering to facilitate share sales. Saarinen, who discovered this through a family member and investor in Linear, expressed his betrayal on LinkedIn, criticizing Carta for not consulting them before initiating any secondary sale discussions.Carta’s CEO, Henry Ward, responded to the backlash, apologizing and acknowledging an employee’s breach of internal protocols. However, Saarinen remained unconvinced, citing similar experiences from other investors and companies, suggesting a broader pattern of behavior by Carta.The incident has prompted a broader discussion about Carta’s customer data usage and the protection of sensitive information in its contracts. Despite claims of separation between its cap table management and private stock market aspirations, the controversy has left customers questioning Carta’s ethical standards and data protection policies

To prove that, Plain integrates with other product favorites like Linear and Slack and some of its most powerful features include the ability to embed bug report forms directly into your product along with a feature that integrates real customer data into specific support issues.