LivePerson

LivePerson

Provides customer engagement tools and solutions

About LivePerson

Simplify's Rating
Why LivePerson is rated
B+
Rated B on Competitive Edge
Rated A on Growth Potential
Rated B on Differentiation

Industries

Data & Analytics

Consumer Software

Enterprise Software

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

New York City, New York

Founded

1995

Overview

LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. This allows businesses to connect with customers effectively, enhancing their experience and driving engagement. LivePerson differentiates itself from competitors with its subscription-based model, offering a suite of tools including APIs and SDKs for mobile development, agent workspaces, and analytics to help businesses manage customer interactions and gain insights. The company's goal is to improve customer service and engagement for businesses of all sizes, ultimately leading to increased sales and customer satisfaction.

Simplify Jobs

Simplify's Take

What believers are saying

  • LivePerson's revenue exceeded guidance with $73.2M in Q4 2024.
  • Partnerships with companies like Telnyx enhance AI-powered customer engagement solutions.
  • Recognition in Inc.'s Power Partner Awards boosts LivePerson's B2B reputation.

What critics are saying

  • Emerging AI platforms may erode LivePerson's market share.
  • Technological advancements in AI may outpace LivePerson's current capabilities.
  • Economic downturns could reduce spending on customer engagement solutions.

What makes LivePerson unique

  • LivePerson's AI-driven solutions enhance real-time communication for 18,000 global customers.
  • The LiveEngage platform supports multi-channel customer interactions, including websites and social media.
  • LivePerson's subscription model offers APIs and SDKs for mobile development and analytics.

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Funding

Total Funding

$321.9M

Above

Industry Average

Funded Over

5 Rounds

Post IPO Debt funding comparison data is currently unavailable. We're working to provide this information soon!
Post IPO Debt Funding Comparison
Coming Soon

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Professional Development Budget

Tuition Reimbursement

Wellness Program

Mental Health Support

Flexible Work Hours

Remote Work Options

Employee Stock Purchase Plan

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↓ -1%

2 year growth

↑ 0%
PR Newswire
Mar 5th, 2025
Liveperson Announces Fourth Quarter 2024 Financial Results

-- Total Revenue of $73.2M, above the high-end of our guidance range --. -- Adjusted EBITDA above the high-end of our guidance range –. NEW YORK, March 5, 2025 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson", the "Company", "we" or "us"), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced financial results for the fourth quarter ended December 31, 2024

PR Newswire
Feb 19th, 2025
Liveperson To Announce Fourth Quarter 2024 Financial Results On March 5, 2025

NEW YORK, Feb. 19, 2025 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced the planned release of its fourth quarter financial results after the market close on Wednesday, March 5, 2025. CEO John Sabino and CFO & COO John Collins will host a conference call later that day, at 5:00 p.m. Eastern Time.The conference call will be simulcast live and can be accessed by logging onto the investor relations section of the Company's web site at Investor Relations | LivePerson, Inc.To participate via telephone, callers should dial in five to ten minutes prior to the 5:00 p.m. Eastern start time; domestic callers (U.S

PR Newswire
Dec 30th, 2024
Liveperson Reports Inducement Grants Under Nasdaq Listing Rule 5635(C)(4)

NEW YORK, Dec. 30, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN) is providing confirmatory notice, in compliance with the requirements of Nasdaq Listing Rule 5635(c)(4), of recent grants of equity-based incentive awards that LivePerson made under the LivePerson Inc. 2018 Inducement Plan (the "Inducement Plan").LivePerson established the Inducement Plan for the purpose of providing equity-based incentive awards to new hires and has done so during active periods of hiring. In December 2024, LivePerson granted an award of restricted stock units ("RSUs") to 19 new employees in respect of 1,554,059 shares of LivePerson's common stock. 608,000 of the RSUs vest in equal installments on the first and second anniversaries of the date of grant, 401,472 of the RSUs vest in full six months after the date of grant, and 544,597 of the RSUs vest in full three months after the date of grant.All of the RSUs are subject to the grantee's continued employment on the scheduled vesting date

MarTech 360
Dec 18th, 2024
LivePerson Appoints Christopher Mina as Chief Technology & Product Officer

Mina comes to LivePerson from Vonage, where he guided product, business strategy, and execution for the Global Apps business, which included UCaaS, CCaaS, and Conversational AI.

Stock Titan
Dec 17th, 2024
LivePerson Appoints Christopher Mina as Chief Technology & Product Officer to Transform Customer Engagement at Scale

Mina, who previously served as Head of Voice and VP of Product and Engineering at LivePerson, joins from Vonage where he guided product and business strategy for their Global Apps business.

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