LivePerson

LivePerson

Digital customer engagement and communication tools

About LivePerson

Simplify's Rating
Why LivePerson is rated
B+
Rated B on Competitive Edge
Rated A on Growth Potential
Rated B on Rating Differentiation

Industries

Data & Analytics

Consumer Software

Enterprise Software

Company Size

1,001-5,000

Company Stage

IPO

Total Funding

$40.5M

Headquarters

New York City, New York

Founded

1995

Overview

LivePerson provides businesses with tools to engage with their customers through digital channels, focusing on real-time interactions via live chat, messaging, and AI-driven bots. Their main product, LiveEngage, allows companies to connect with customers on websites, mobile apps, and social media. LivePerson operates on a subscription-based model, where clients pay to access the platform and its features, including APIs and SDKs for mobile development, agent workspaces, and analytics. This setup helps businesses manage customer interactions and gain insights into performance. LivePerson differentiates itself by offering features like "click to message" and "click to chat," which facilitate direct communication from customers. The company's goal is to enhance customer experience and drive engagement, ultimately leading to increased sales and satisfaction.

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Funded Recently
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Simplify's Take

What believers are saying

  • Growing demand for AI solutions boosts LivePerson's market potential and client base.
  • Recognition in Inc.'s 2024 Power Partner Awards enhances brand reputation and client attraction.
  • Christopher Mina's appointment as CTO promises innovation in conversational AI offerings.

What critics are saying

  • Emerging AI platforms may threaten LivePerson's market share with competitive pricing.
  • Rapid AI advancements could outpace LivePerson's current capabilities, risking obsolescence.
  • Data privacy concerns and regulatory changes may impact LivePerson's operations globally.

What makes LivePerson unique

  • LivePerson excels in AI-driven customer engagement, partnering with Telnyx for real-time solutions.
  • The company supports diverse industries, including retail, finance, and telecommunications.
  • LiveEngage platform offers multi-channel customer interaction, enhancing user experience and satisfaction.

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Funding

Total Funding

$40.5M

Above

Industry Average

Funded Over

5 Rounds

Post IPO Debt funding comparison data is currently unavailable. We're working to provide this information soon!
Post IPO Debt Funding Comparison
Coming Soon

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Professional Development Budget

Tuition Reimbursement

Wellness Program

Mental Health Support

Flexible Work Hours

Remote Work Options

Employee Stock Purchase Plan

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 0%

2 year growth

↓ -1%
PR Newswire
Feb 19th, 2025
Liveperson To Announce Fourth Quarter 2024 Financial Results On March 5, 2025

NEW YORK, Feb. 19, 2025 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced the planned release of its fourth quarter financial results after the market close on Wednesday, March 5, 2025. CEO John Sabino and CFO & COO John Collins will host a conference call later that day, at 5:00 p.m. Eastern Time.The conference call will be simulcast live and can be accessed by logging onto the investor relations section of the Company's web site at Investor Relations | LivePerson, Inc.To participate via telephone, callers should dial in five to ten minutes prior to the 5:00 p.m. Eastern start time; domestic callers (U.S

PR Newswire
Dec 30th, 2024
Liveperson Reports Inducement Grants Under Nasdaq Listing Rule 5635(C)(4)

NEW YORK, Dec. 30, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN) is providing confirmatory notice, in compliance with the requirements of Nasdaq Listing Rule 5635(c)(4), of recent grants of equity-based incentive awards that LivePerson made under the LivePerson Inc. 2018 Inducement Plan (the "Inducement Plan").LivePerson established the Inducement Plan for the purpose of providing equity-based incentive awards to new hires and has done so during active periods of hiring. In December 2024, LivePerson granted an award of restricted stock units ("RSUs") to 19 new employees in respect of 1,554,059 shares of LivePerson's common stock. 608,000 of the RSUs vest in equal installments on the first and second anniversaries of the date of grant, 401,472 of the RSUs vest in full six months after the date of grant, and 544,597 of the RSUs vest in full three months after the date of grant.All of the RSUs are subject to the grantee's continued employment on the scheduled vesting date

MarTech 360
Dec 18th, 2024
LivePerson Appoints Christopher Mina as Chief Technology & Product Officer

Mina comes to LivePerson from Vonage, where he guided product, business strategy, and execution for the Global Apps business, which included UCaaS, CCaaS, and Conversational AI.

Stock Titan
Dec 17th, 2024
LivePerson Appoints Christopher Mina as Chief Technology & Product Officer to Transform Customer Engagement at Scale

Mina, who previously served as Head of Voice and VP of Product and Engineering at LivePerson, joins from Vonage where he guided product and business strategy for their Global Apps business.

MarketScreener
Dec 16th, 2024
Liveperson, Inc. Announces Board Appointments

LivePerson, Inc. announce the appointment of two new board members, Dan Fletcher and Karin-Joyce (KJ) Tjon.

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