Provident Bank goes live with MANTL Business and Retail Account Opening across its 135-branch network. Sep 24, 2026, 10:00 ET More than 800 team members at the $25B+ bank have adopted MANTL to drive growth, efficiency, and better customer experiences PLANO, Texas, Sept. 24, 2026 /PRNewswire/ - Alkami Technology, Inc. (Nasdaq: ALKT), a digital sales and service platform provider for financial institutions in the U.S., today announced that Provident Bank (Provident) is live with MANTL Business Account Opening and Retail Account Opening across its 135-branch network. With MANTL, the $25B+ bank is unifying its physical and digital banking channels to drive growth, improve operational efficiency, and modernize the team member and customer experience. Provident Bank partnered with MANTL to create a true integrated account opening strategy built on one Platform rather than separate systems for digital and branch channels. Today, Provident Bank is live online and in-branch, with more than 800 team members using MANTL to open business and retail accounts in the branch. Provident Bank's unified approach reduces the complexity of navigating multiple systems and gives team members more time to build human emotional connections and growth opportunities. By combining its digital and branch capabilities on MANTL, Provident Bank is setting a new standard for relationship banking - delivering a highly competitive, convenient account opening experience that meets modern customer expectations, wherever and however they choose to engage. Provident Bank supports a broad range of account types on MANTL including minor accounts and individual retirement accounts (IRAs) that can be opened online and in-branch, while branch team members can open more complex specialty accounts, such as personal and business fiduciary accounts, revocable and irrevocable trust accounts, estate accounts, and escrow accounts. Bringing these account types onto MANTL enables Provident Bank to serve a wide range of customer needs through modernized, standardized workflows while creating a more efficient experience for team members and customers. "Our partnership with MANTL is built on a shared vision and a strong level of trust in how technology can enhance the customer experience," said Scott Hurlbert, senior vice president, digital channels director at Provident Bank. "By bringing our digital and branch account opening capabilities together on one Platform, we're creating a competitive advantage for Provident while making the experience simpler and more consistent for both our customers and our team members. Just as important, we're investing in our people by giving them the technology, training, and tools they need to be there for our customers whenever and however they choose to engage with us, whether online, in a branch or through our contact center." The implementation extended beyond deploying new technology, with partnership, training, and change management at the center of the launch. From day one, Provident evaluated and refined its existing account opening processes, applying MANTL best practices to simplify workflows rather than replicate legacy processes on a new platform. MANTL and Provident worked closely to support change management and foster team adoption, developing a customized training environment and delivering strategic training and enablement for employees across the organization. "Provident Bank took a team member- and customer-first approach to modernizing account opening," said Benjamin Conant, chief product officer at Alkami. "By unifying business and retail account openings online and across 135 branches with MANTL, Provident Bank is giving more than 800 team members a simpler, more consistent way to serve applicants. This is how financial institutions turn the branch into a connected growth driver - equipping team members with more time and capacity to build relationships while delivering consistent experiences across channels." Provident Bank completed the MANTL account opening implementation alongside a core system conversion. Together, these two large strategic initiatives highlight Provident Bank's commitment to the customer experience and providing access to best-in-class banking solutions. Provident Bank's launch comes as financial institutions nationwide accelerate their investment in in-branch account opening. In 2026, in-branch account opening has become MANTL's highest-volume growth channel, reaching nearly 90,000 booked applications in a single month. This momentum underscores the opportunity for financial institutions to modernize existing branch infrastructure, connect it with digital channels and create scalable growth opportunities while improving team member and customer experiences. To learn how MANTL can transform your account opening process and empower your team, visit here. About Alkami Alkami provides a digital sales and service platform for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing - each solution can stand alone, but together they deliver more - to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action. About Provident Bank Founded in Jersey City in 1839, Provident Bank is the oldest community-focused financial institution based in New Jersey and is the wholly owned subsidiary of Provident Financial Services, Inc. (NYSE: PFS). With assets of $25.66 billion as of June 30, 2026, Provident Bank offers a wide range of customized financial solutions for businesses and consumers with an exceptional customer experience delivered through its convenient network of 135 branches across New Jersey and parts of New York and Pennsylvania, via mobile and online banking, and from its customer contact center. The bank also provides fiduciary and wealth management services through its wholly owned subsidiary, Beacon Trust Company, and insurance services through its wholly owned subsidiary, Provident Protection Plus, Inc. To learn more about Provident Bank, go to www.provident.bank or call our customer contact center at 800.448.7768. SOURCE Alkami Technology, Inc.

Embers Credit Union, based in Marquette, Michigan, has launched MANTL Loan Origination to modernise its lending operations. The credit union, which has $630 million in assets, is expanding its existing relationship with MANTL after raising nearly $28 million in deposits through the platform. MANTL Loan Origination has reduced the time loan officers spend on credit card applications by up to half during pilot testing. Embers initially deployed the system for credit card origination in branches and plans to expand to auto, personal, and recreational vehicle loans both online and in-branch. The credit union was part of MANTL's initial development partner group, which included more than 10 financial institutions that provided feedback during product development.

Dupaco Community Credit Union achieves 300% increase in new retail member accounts opened online and raises $138 million in deposits with MANTL. The Iowa-based credit union more than doubled its 2025 growth goal, streamlined account opening across every channel, and saved more than 4,194 staff hours PLANO, Texas - June 17, 2026 - Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a digital sales and service platform provider for financial institutions in the U.S., today announced that Dupaco Community Credit Union (Dupaco), headquartered in Iowa, is accelerating deposit growth, improving operational efficiency, and delivering a modern member experience with MANTL, an Alkami solution team and leading provider of loan and deposit account opening technology. By implementing a unified omnichannel account opening strategy across retail and business onboarding, Dupaco achieved a 300% increase in new retail member accounts opened online, raised more than $138 million in deposits, and saved over 4,194 staff hours previously spent on manual, in-branch account opening processes. As competition from digital-first banks and fintechs intensifies, Dupaco is proving that credit unions can not only compete, but lead, in the digital era. A new case study reveals that Dupaco more than doubled its annual growth goal for 2025 by the end of the third quarter, and a top source of new deposits entering the institution were from a leading fintech. The case study highlights Dupaco's success in winning deposits, deepening relationships, and competing effectively in an industry that is experiencing continuous evolution. "Our world is changing at a rapid pace, and member expectations have shifted," said Tami Brandenburg, vice president, member service at Dupaco. "To attract younger members and stay relevant, we have to meet people where they are, and they're embracing digital banking experiences and convenience." Seeking to create a single, consistent account opening experience across every channel, Dupaco selected MANTL to serve as one front door for deposits across retail and business account types - in branch, online, and in the field. With MANTL, Dupaco replaced a fragmented onboarding process that relied on seven separate screens and three disconnected systems with a single platform capable of supporting a broad range of account types, including business and specialty accounts, IRAs, and safe deposit boxes. "This partnership has fueled growth across every channel and delivered institution-wide operational efficiency, empowering our teams to focus more on serving members and less on managing expensive manual processes," Brandenburg said. "Dupaco is redefining what the branch experience can be, turning it into a fast, fully digital, and deeply consultative environment. By eliminating complexity and digitizing critical workflows, they've unlocked extraordinary efficiency while delivering the modern, member-first experience today's consumers expect," said Dan Milgrom, vice president and chief customer officer, Solutions Group at Alkami. To learn more about the Alkami Digital Sales & Service Platform, visit here. To request a demo, visit here. About Alkami Alkami provides a digital sales and service platform for U.S. banks and credit unions. Its unified Platform integrates onboarding, digital banking, and data and marketing - each solution can stand alone, but together they deliver more - to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, Mantl help data-informed bankers meet the moment with technology that drives action. About Dupaco Community Credit Union Dupaco Community Credit Union is a not-for-profit, member-owned financial cooperative headquartered in Dubuque, Iowa. It is dedicated to the financial well-being of its members, and specializes in personalized financial counseling, money advice and education. It offers savings, loans, investments, insurance and wealth management products for individuals and businesses. Dupaco serves residents in 118 counties throughout Iowa, northwest Illinois and southwest Wisconsin. Founded in 1948 by ten Dubuque Packing Company employees, membership has grown to more than 179,000 with assets exceeding $3.6 billion. It has over 600 employees and 22 branch office locations. Learn more at www.dupaco.com.