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Mastercard operates a global payments network that enables people and businesses to pay with cards and digital methods. Banks issue Mastercard-branded debit and credit cards, and Mastercard’s network authorizes transactions, clears them between banks, and settles funds, allowing merchants to receive payments securely and quickly. The company differentiates itself by leveraging a worldwide alliance of banks and merchants, transitioning from a cooperative of banks to a publicly traded company via its 2006 IPO, and continuously expanding its reach through partnerships and new payment technologies. Mastercard’s goal is to provide fast, secure, and convenient cross-border payment services and to grow its share of the global payments market by enabling merchants and customers to transact smoothly anywhere in the world.
Industries
Fintech
Financial Services
Company Size
11-50
Company Stage
IPO
Headquarters
Town of Harrison, New York
Founded
2007
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$5B
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Why the finance industry is looking to agentic AI. Sandy Thin Updated 2 hr ago What if an AI assistant could do your shopping? This is agentic AI: software that doesn't just answer queries but carries out complex tasks autonomously. Last week, at the Money 20/20 Europe event in Amsterdam, Mastercard, Dutch bank ING and payment services company Worldline announced they had completed "Europe's first live end-to-end agentic payment." A shopper told an AI assistant to look for concert tickets in a certain place on a given date, within a defined budget; the assistant found options, and after the shopper selected one, it paid for them, with human approval. Agentic AI was one of the hot topics at the conference - billed as the largest annual gathering of the financial technology, or fintech, industry. For many years, fintech and traditional banks were seen as rivals, but many are now partnering to adopt these technologies. Scarlett Sieber, the conference's chief strategy and growth officer, told CNN that AI in finance used to be a buzzword, but now real adoption has gone beyond startups, and is "happening across the board." The deployment of AI agents across the financial industry is expected to jump from 24% today to 81% by 2030, according to a 2026 report led by the University of Cambridge that surveyed over 600 firms and regulators worldwide. However, it cautioned that the rapid technological change "currently outpaces the supervisory frameworks and technical capacities required to oversee them." Investing agents. The Israeli multinational eToro is known for its investing app that lets users buy shares and replicate other traders' moves. CEO Yoni Assia told CNN the app's AI assistant had been recently upgraded, from providing financial advice on a user's portfolio to acting on their behalf under preset limits. One striking example is an app on the eToro platform called POTU$, which scans Donald Trump's social media and news about him. When the US president posts something that may move markets, it can place a trade in a user's account within seconds. eToro CEO Yoni Assia sat down with CNN Correspondent Eleni Giokos to talk about the trading platform's shift toward AI Across the company, Assia claimed, AI use had grown roughly tenfold in six months, and 95% of its new code was now AI-written, up from none two years earlier. Still, he added, AI "is useless without humans steering it." Customer support. Last month, Klarna, the Swedish company behind the "buy now, pay later" buttons at many online checkouts, became the launched a shopping search app in ChatGPT. In 2024, Klarna built an AI assistant with with OpenAI to handle customer service - claiming that it did the work of 700 full-time human agents. New technology such as AI "allows us to do more with less," Klarna CEO Sebastian Siemiatkowski told CNN at the event, adding that the company's workforce had fallen from 6,000 people to fewer than 3,000 in recent years, while revenue per employee rose. Last year, Bloomberg reported Siemiatkowski saying that cost cutting had led to "lower quality" and that Klarna had begun rehiring human agents, "investing in the quality of the human support." Speaking to CNN, Siemiatkowsk conceded that AI could lead to job losses across industries. He said customer-facing jobs, from sales to lawyers, will "fare very, very well," but there "might be short-term negative implications in specific job areas." He declined to say what share of Klarna's jobs had been replaced by AI. Old money, new tricks. For traditional institutions like ABN AMRO - the third-largest Dutch bank - AI is part of a broader digital shift, as it went from 500 physical branches in 2010 to 26 today, CEO Marguerite Bérard told CNN. It also plans to cut 5,200 jobs by 2028, from 2024 levels. "Eighty-five percent of our colleagues in the bank, myself included, use AI in our daily work," she said, adding that customers hold millions of conversations with its AI bot "Ana" and that its AI bot "Lenny" is streamlining credit requests. Marguerite Bérard became the first woman to lead one of the Netherlands' three biggest banks when she took over at ABN AMRO in April 2025. Beyond banking, the growing adoption of agentic AI across industries has raised concerns from some quarters. Research company Gartner last year predicted that more than 40% of agentic AI projects will be canceled by the end of 2027, "due to escalating costs, unclear business value or inadequate risk controls." A recent report from professional services company Accenture and Wharton business school noted that with increased automation from agentic AI, "leaders must determine which decisions to delegate, where human judgment must remain central, and how governance, accountability and trust are designed into the system." For Bérard, human oversight is key. "If you put AI on a bad process, you still have a bad process," she said. Her rule is "guardrails but no handcuffs," with "always a human on top and in the loop."
Mastercard has completed a $5 billion senior notes offering, issuing five tranches with maturities ranging from 2028 to 2036. The offering included $500 million in floating-rate notes due 2028, $1.25 billion at 4.325% due 2028, $1.15 billion at 4.425% due 2029, $1.35 billion at 4.600% due 2031, and $750 million at 5.000% due 2036. JP Morgan Securities, Barclays Capital, Credit Agricole Securities and Goldman Sachs served as representatives for the underwriters. Davis Polk advised Mastercard on the SEC-registered debt offering, with partner Byron Rooney leading the capital markets team. The payment technology company operates in over 200 countries and territories, providing digital payment solutions to consumers, businesses and governments.
UAE AI Office and Mastercard launch 'Lighthouse' to boost financial sector innovation Dubai - Al-Wahda: The Office of Artificial Intelligence, Digital Economy, and Remote Work Applications announced the launch of the 'Mastercard Lighthouse' program in its first edition, in collaboration with Mastercard, as part of a series of initiatives aimed at supporting startups and enabling them to employ AI solutions in developing more efficient and flexible financial services, and enhancing innovation capabilities in the financial sector in the country. The program works to connect promising startups in the fields of artificial intelligence and financial technology with key financial institutions, innovation partners, and investors through a supportive startup ecosystem, while accelerating the growth of these companies through an intensive mentoring program managed in collaboration with global experts, to facilitate testing of solutions and turning them into scalable practical projects. The launch of the program comes within the framework of the UAE's national trends aimed at establishing its global leadership in the digital economy, by enhancing digital trust, entrenching operational flexibility, and ensuring converting innovation into safe and scalable practical applications, in line with the accelerating growth in adopting AI technologies in local and global markets. Integrated platform The first edition of the program in the UAE focuses on discovering innovative AI-based solutions in the fields of commerce, risk management, trust, and operational flexibility, in addition to supporting financing for small and medium enterprises and startups in financial technology that rely on AI. The program provides an integrated platform linking innovative startups with leading financial institutions, innovation partners, and investors, while accelerating their growth through an intensive mentoring program offered by global experts, to enhance their ability to innovate and scale quickly. Saqr bin Ghalib: Supporting startups and expanding global partnerships Saqr bin Ghalib, Executive Director of the Office of Artificial Intelligence, Digital Economy, and Remote Work Applications, confirmed that the launch of the program reflects the UAE government's vision of adopting AI responsibly and sustainably, and translates its keenness to expand global partnerships to enhance the country's position as a leading global center in AI. He added that the program represents a qualitative step and a pioneering initiative to support transforming innovation into systematic impact and sustainable value, by building an integrated ecosystem bringing together startups, financial institutions, and innovation partners, contributing to converting advanced technological solutions into scalable practical applications. He pointed out that this ecosystem contributes to achieving sustainable economic and social impact, and enhancing added value for economies and societies, supporting the country's directions toward a more competitive and sustainable digital economy. Marc Elliott: Startups have the ability to usher in a new era of digital finance Marc Elliott, Regional President for East Arabia at Mastercard, said: 'The Mastercard Lighthouse program aims to empower innovative startups in AI and fintech, by enhancing collaboration among all stakeholders, providing specialized expertise, and opening doors to business opportunities for them.' He added: 'The launch of the program in the UAE supports the country's vision of establishing its position as a leading global hub for digital innovation.' AI adoption is witnessing continuous growth, as 88% of organizations worldwide used this technology regularly in the past year, compared to 78% in 2024. In the Middle East and North Africa region, the AI market, which currently includes about 3,000 companies, is expected to reach an annual growth rate of 44.8% by 2030. The 'Mastercard Lighthouse' program was first launched in 2018 in the Nordic and Baltic regions as a partnership-based platform to support collaboration between startups and established institutions to market innovations, and later expanded to include Turkey. To date, the program has contributed to establishing more than 300 partnerships and attracting investments exceeding $1.3 billion, and has contributed to the emergence of several successful companies among 228 graduates. Startups in AI and financial services sectors in the UAE can benefit from the 'Mastercard Lighthouse UAE 2026' program via the link https://www.uaelighthouse.com by June 19.
Mastercard and JD.com announce strategic partnership to support business growth through payments innovation. Key highlights: * Initial focus on expanding payment infrastructure to support international business and enhance inbound visitor experience in China * Collaboration on applying AI and advanced technologies to commerce and fraud prevention tools Beijing, May 15, 2025 - Mastercard, a world leading technology company in payment, and JD.com, a Nasdaq-listed technology and service company with supply chain at its core, today announced a strategic partnership to deliver innovations that build a more connected, secure and intelligent commerce ecosystem. "This is the natural next phase in our long-standing relationship with JD.com," said Michael Miebach, Chief Executive Officer, Mastercard. "Our shared creativity, deep experience and cutting-edge technology will provide people and businesses with the seamless and secure solutions they're looking for, all while making everyday activities easier and more rewarding. Mastercard will continue to be a bridge between China and the world." "Global commerce is becoming increasingly connected and technology-driven," said Sandy Xu, Chief Executive Officer,JD.com. "Our new partnership with Mastercard will support the development of JD.com's international business and strengthen our ability to serve consumers and businesses worldwide. By combining JD.com's capabilities in digital retail, logistics, and supply chain infrastructure with Mastercard's payment expertise, we will jointly explore next-generation AI-powered commerce and payment experiences powered by advanced technologies, helping shape the future of digital commerce." Constructing global payments infrastructure and enable SMB growth JD.com and Mastercard will work together to further integrate and enhance global payment connectivity by developing a payment infrastructure to support JD.com's international business development and enable broader use cases in global commerce. In addition, both parties will jointly explore a cross-border supply chain finance ecosystem designed to support global small and medium-sized businesses (SMBs), improving access to financing and enabling more efficient participation in international trade. Enhancing cross border consumption experience JD.com and Mastercard will deepen collaboration to expand the payment choices for international travelers in China. This includes supporting the broader acceptance of international cards and delivering an enhanced checkout, shopping, and tax-refund experiences for overseas visitors across JD.com's e-commerce platforms and retail channels. The two companies will also explore opportunities to support agentic AI-powered purchasing solutions for consumers and businesses through Mastercard Agent Pay, while also expanding co-branded card initiatives. Strengthening a resilient and secure commerce ecosystem JD.com and Mastercard will deepen cooperation in risk management, identity authentication, and intelligent anti-fraud solutions. Through enhanced real-time risk monitoring and fraud prevention capabilities, the partnership aims to elevate transaction security and strengthen the stability and resilience of digital commerce. About Mastercard Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with its customers, Jing Dong Corporate Blog is building a resilient economy where everyone can prosper. Jing Dong Corporate Blog support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Its technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. About JD.com, Inc. JD.com, Inc. (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its Retail as a Service offering to help drive productivity and innovation across a range of industries. JD.com's business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China's largest retailer by revenue. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
Warba Bank launches World's first dual-chip card for Private Banking customers in collaboration with Mastercard. 05 May 2026 World Elite Mastercard features dual-chip design and premium cashback benefits. Al-Qatami: * Dual-Chip Innovation: A dual-chip card for Private Banking customers, integrating separate debit and credit functionalities into a single card. * Competitive Cashback: Up to 10% cashback on transactions, with a monthly cap of KWD 1,000 and up to KWD 12,000 annually for credit card usage. * Customer-Focused Design: Tailored to the needs of premium customer segments. * Data-Informed Development: Based on ongoing internal research and analysis of customer behavior to improve the banking experience. * Strategic Growth: Supporting the bank's strategy to strengthen its traditional and digital banking services and reinforce its position in the Islamic banking sector. Warba Bank announced the launch of its "Dual Chip Contactless World Elite Mastercard," a banking solution designed for Private Banking customers. The new card features two independent EMV chips - one for debit and one for credit - integrated into a single card, supported by dual-side NFC technology for contactless payments. The solution addresses technical integration challenges by allowing customers to select which account to use for contactless transactions based on the side of the card tapped. This dual-chip structure ensures compliance with international security standards while providing enhanced flexibility for high-net-worth users. Innovation driven by customer insight: Mr. Ahmad Faisal Al-Qatami, Chief Retail Banking Officer at Warba Bank, said the launch reflects the bank's philosophy of segment-specific innovation. "We do not believe in one-size-fits-all solutions; instead, we design products that align with the specific behaviors and expectations of our customer segments," Al-Qatami said. He added that the bank's internal research showed Private Banking customers continue to prefer the reliability of a physical card that integrates modern digital capabilities. Premium benefits and rewards: The card belongs to the World Elite Mastercard category, providing premium perks including unlimited lounge access for the cardholder and a guest, alongside 24/7 global concierge services for luxury travel and exclusive event bookings. The bank said the card features a competitive cashback program, among the highest in the GCC, offering up to 10% on international transactions and 5% locally. When used as a credit card, the program allows for a monthly cap of 1,000 KWD, reaching a total of 12,000 KWD annually. Advanced security and digital integration: Sherif Elbagoury. Director (Cards Department) Retail Banking Group at Warba Bank, noted that the card provides enhanced security through two independent EMV chips, separate PINs, and distinct CVV codes. The card experience is integrated with the Warba Bank mobile application, allowing customers to monitor transactions in real-time and activate or deactivate chips independently. The solution reflects the bank's focus on innovation in premium banking, combining digital capabilities with the reliability of a physical card. About Warba Bank: Warba Bank is a leading Islamic bank in Kuwait with a strong focus on Sharia-compliant digital banking. With one of the largest shareholder bases in the country, the bank delivers innovative financial products and services, reinforcing its position as a digital-focused institution under its slogan "Own the Future."
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Industries
Fintech
Financial Services
Company Size
11-50
Company Stage
IPO
Headquarters
Town of Harrison, New York
Founded
2007
Find jobs on Simplify and start your career today