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Medstar Ambulance

Provides EMS and mobile health services

Overview

Medstar Ambulance is a not-for-profit emergency medical services (EMS) provider in Southeast Michigan. It delivers EMS and mobile health care to patients, communities, and healthcare facilities across Bay, Genesee, Lapeer, Ingham, Macomb, Oakland, and Wayne Counties. How it works: Medstar operates ambulances staffed with trained emergency medical personnel to respond to 911 calls and other emergencies, provide prehospital medical care, and transport patients to hospitals. The organization also supports mobile health services to meet community needs. How it differs from competitors: It is the largest EMS organization in the region and is led by a physician and healthcare-leader board of directors, with a not-for-profit structure that emphasizes safety, patient satisfaction, personnel development, and ongoing innovation. Goal: To set the standard for clinical care, safety, patient satisfaction, personnel development, and innovation in EMS across Southeast Michigan.

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About Medstar Ambulance

Simplify's Rating
Why Medstar Ambulance is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Automotive & TransportationHealthcare

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Muncie, IN

Founded

1993

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What believers are saying

  • July 2026 pediatric transport should deepen Henry Ford St. John Children's Hospital volume.
  • Medstar's March 2026 whole-blood deployment strengthens critical-care differentiation against rivals.
  • September 2026 awards and recognition support recruiting in a tight Michigan EMS labor market.

What critics are saying

  • A single pediatric ambulance concentrates service failure risk if staffing or maintenance slips.
  • Medstar depends heavily on Henry Ford Health; contract changes would hit referral volume.
  • EMS reimbursement pressure and wage inflation squeeze margins, threatening expansion plans by 2027.

What makes Medstar Ambulance unique

  • Medstar is Henry Ford Health co-owned, aligning EMS with hospital referral capture.
  • The July 13, 2026 pediatric ambulance creates niche neonatal and child transport capability.
  • Its 2026 Shock and Save AED program embeds Medstar across local communities.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Tuition Reimbursement

Company News

Henry Ford Health
Jul 13th, 2026
Dedicated pediatric ambulance will connect children to specialized hospital care.

Dedicated pediatric ambulance will connect children to specialized hospital care. July 13, 2026 DETROIT (July 13, 2026) - Families whose children need specialized medical care now have access to a dedicated pediatric ambulance designed specifically for transporting babies and children between health care facilities. The unit goes into service today with a team trained in pediatric and neonatal transport, and equipment designed for children's medical and safety needs. Medstar, Michigan's largest ambulance provider, worked with Henry Ford Health's Pediatrics team to design, build and staff the specialized ambulance. The unit will transport pediatric patients from emergency departments across metro Detroit, both within and beyond Henry Ford Health, to Henry Ford St. John Children's Hospital on Moross Road in Detroit for specialized care. The pediatric ambulance will also support the neonatal intensive care teams from Henry Ford Health's Level III neonatal intensive care units as they transport newborns who require the highest level of care. "Having a dedicated pediatric specialty care transport resource is a significant enhancement of the services we provide children and families," said Dr. Uzma Shah, system chair of Henry Ford Health's department of pediatrics and medical director of the pediatric service line. "This service strengthens the ability to deliver comprehensive care from the moment a child is identified as needing our services to the moment they arrive at our hospitals." Medstar paramedics who recently completed specialty pediatric and neonatal training at the University of Maryland Baltimore Campus will operate the specially marked vehicle. "This program represents months of careful planning and a genuine commitment to getting it right for the children and families who will depend on it," said Kolby Miller, Medstar president and chief executive officer. "We reviewed two years of transport data before making decisions about staffing and structure, and we built this team around the people we trust most to deliver this level of care. We're proud of our commitment to bringing this service online, the team that will run it, and the deep clinical integration with our partner health system." Henry Ford Health co-owns Medstar, a nonprofit organization that provides 911 EMS, critical care, and interfacility care and service. Experts from both organizations worked together to develop the specialized pediatric transport program. "This program is designed to grow even stronger over time," said Heath Roberts, senior vice president of Henry Ford Health's pediatric service line and Henry Ford St. John Children's Hospital. "Through ongoing case reviews, clinical collaboration and continued protocol development, we will keep enhancing the service, so children and families receive the safest, most coordinated transport possible." MEDIA INQUIRIES: [email protected]

WUSA9
Jun 26th, 2024
MedStar launches first-of-its-kind postpartum depression program

MedStar launches first-of-its-kind postpartum depression program.

The Pioneer Group
Feb 15th, 2023
Ferris partners with MedStar to employ health care students

Ferris State announced it signed a partnership agreement Feb. 10 with MedStar, a nonprofit in Oak Brook, Illinois, that recruits and employs qualified candidates to conduct health care research.

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