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Metro Bus

Public transit agency operating bus services

Overview

Metro Bus provides public transit in Central Minnesota, serving St. Cloud, Sartell, Sauk Rapids and Waite Park. It runs seven days a week with three service lines: fixed-route buses, Dial-a-Ride, and commuter services, totaling about 1.6 million trips per year. The team includes over 100 staff in a friendly, drug-free workplace with a strong benefits package. Its goal is to deliver accessible, dependable transportation that connects residents to work, school, healthcare, and activities while maintaining a positive work environment for employees.

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About Metro Bus

Simplify's Rating
Why Metro Bus is rated
C
Rated C on Competitive Edge
Rated C on Growth Potential
Rated C on Differentiation

Industries

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

St Cloud, MN

Founded

1969

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What believers are saying

  • FTA awarded $14.3 million for 23 bus replacements in 2026.
  • Metro Bus Forward adds a new transit facility and service improvements.
  • Preventable accidents fell 45%, supporting lower claims and stronger driver recruiting.

What critics are saying

  • November 2026 fare changes risk rider backlash and lower demand.
  • The 2027 facility build can slip from permitting, construction, or funding delays.
  • A 23-bus replacement backlog would cripple service if manufacturing stalls.

What makes Metro Bus unique

  • Metro Bus pioneered Minnesota CNG bus operations in 2014.
  • Ryan I. Daniel’s team won MPTA’s 2026 innovation award.
  • Metro Bus serves four cities with fixed route and Dial-a-Ride integration.

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Benefits

  • Flexible Work Hours

Company News

Metro Bus
Oct 27th, 2026
Metro Bus receives innovation award for safety program.

Metro Bus receives innovation award for safety program. On Monday, October 19, 2026, Metro Bus was proud to receive the Minnesota Public Transit Association (MPTA) Management Innovation Award for its Accident Reduction Package. The award shows the incredible dedication of all Metro Bus employees to delivering safe, reliable and friendly public transportation to Central Minnesota communities! The award was presented at the annual MPTA Conference being held in St. Cloud October 19-21 and highlights a public transit system with a unique project or approach to solve transit user challenges. Metro Bus transformed accident prevention from a primarily reactive process into a comprehensive, collaborative and data-driven management system that produced measurable safety improvements while strengthening employee development, organizational accountability and Metro Bus's overall safety culture. Metro Bus developed its Accident Reduction Package after recognizing that preventable accidents could not be effectively addressed through discipline or isolated training efforts alone and recognized an opportunity to create a more proactive approach in one coordinated strategy. Members of the Metro Bus Executive and Management teams pose with a Fixed Route bus at the 2026 Minnesota Public Transit Association Conference. Rather than continuing to address each accident individually, Metro Bus used the data to identify underlying risk. They also redesigned how employees are supported following preventable accidents, balancing accountability with professional development, helping Bus Operators correct unsafe behaviors and strengthen their skills. Specific changes included: * Creation of a multidisciplinary Accident Review Committee * Annual Operator Training Activities combine classroom instruction, practical driving assessments, and individualized feedback. * Digital accident board displays days since the last preventable accident * Monthly safety reporting * Employee newsletters and communication screens * Safety committees * Recognition programs and wellness initiatives * Technology investments The changes continually reinforce safe behaviors and shared responsibility as well as giving employees access to performance information and opportunities to contribute ideas for improvement. The Accident Reduction Package achieved a 45% reduction in preventable accidents over the past decade and contributed to strong performance during safety inspections and evaluations. Customers benefit from safer and more reliable transportation, while fewer preventable accidents reduce risk, help prevent service disruptions, protect public assets and strengthen community confidence in public transit. With this change safety is no longer viewed as the responsibility of a single department. Bus Operators, Maintenance staff, Supervisors, Trainers, Managers, safety professionals and executive leadership all have a role in achieving Metro Bus's safety goals. Metro Bus successfully created a culture of accountability, learning, employee participation and continuous improvement. Metro Bus Training & Safety Manager Scott Stark (right) shares the details of the Accident Reduction Package with the awards banquet audience while Metro Bus COO Dave Green (middle) and MPTA President Brandon Nurmi (left) look on.

Metro Bus
Jul 29th, 2026
Metro Bus announces receipt of 2025 Governor's Workplace Safety Bronze Award.

Metro Bus announces receipt of 2025 Governor's Workplace Safety Bronze Award. In May 2026, the Minnesota Safety Council presented winners of their annual Governor's Workplace Safety Awards which "recognize and celebrate employers throughout the State of Minnesota for safety and health excellence in protecting our workforce from injuries, illnesses and incidents." Metro Bus received the Bronze Award which is given to organizations that achieve an incidence-rate better than the 50th percentile of either the state or national average.

Metro Bus
May 14th, 2026
Metro Bus breaks ground on new transit facility.

Metro Bus breaks ground on new transit facility. On Tuesday, May 5, representatives from the Metro Bus Board of Commissioners, Minnesota Department of Transportation (MnDOT), Oertel Architects and KNB Contracting gathered to officially kick-off construction of a new transit facility at 441 2nd Ave S in Waite Park. The new facility will augment the current Metro Bus Transit Center and overall system as part of new routes and service improvements known as Metro Bus Forward. At the ceremony, Metro Bus CEO Ryan I. Daniel welcomed speakers including Metro Bus Board Chair Dave Kleis, Board member and Waite Park Mayor Ken Schmidt, COO David Green, Oertel Architects President Andrew Cooper, and MnDOT Office of Transit and Active Transportation Assistant Office Director Caroline Miller. During the ceremony, Miller explained the benefits of the new facility for travelers in the region and beyond, "This project represents a commitment to strengthening transit access across Minnesota. It's going to make better use of existing resources, offer more services and ultimately better serve the communities. We know that St. Cloud Metro Bus is very thoughtful and careful with the design to ensure that the facility is working for all users, including those who are using paratransit, with improvements like ADA design, wayfinding and safety." Metro Bus anticipates completing the new facility in 2027 with timing for the grand opening and Metro Bus Forward service changes to be announced.

Metro Magazine
May 13th, 2026
Minnesota's Metro Bus breaks ground on new transit facility.

Minnesota's Metro Bus breaks ground on new transit facility. The new facility will augment the current Metro Bus Transit Center and overall system as part of new routes and service improvements known as Metro Bus Forward. May 13, 2026 1 min to read * Representatives from Metro Bus, MnDOT, and project suppliers met to begin construction of a new transit facility in St. Cloud, Minnesota. * The facility is part of the Metro Bus Forward initiative, aiming to enhance routes and service in the region. * MnDOT's Caroline Miller emphasized the project's goal to improve transit access and resource utilization across Minnesota. *Summarized by AI Representatives from St. Cloud, Minnesota's Metro Bus board, the Minnesota Department of Transportation (MnDOT), and project suppliers recently gathered to kick off construction of a new transit facility officially. The new facility will augment the current Metro Bus Transit Center and overall system as part of new routes and service improvements known as Metro Bus Forward. Ad Loading... The new Metro Bus facility. At the ceremony, Metro Bus CEO Ryan I. Daniel welcomed speakers, including Metro Bus Board Chair Dave Kleis, Board member and Waite Park Mayor Ken Schmidt, COO David Green, and MnDOT Office of Transit and Active Transportation Assistant Office Director Caroline Miller. During the ceremony, Miller explained the benefits of the new facility for travelers in the region and beyond. "This project represents a commitment to strengthening transit access across Minnesota. It's going to make better use of existing resources, offer more services, and ultimately better serve the communities," she said. "We know that St. Cloud Metro Bus is very thoughtful and careful with the design to ensure that the facility is working for all users, including those who are using paratransit, with improvements like ADA design, wayfinding, and safety." Metro Bus anticipates completing the new facility in 2027, with timing for the grand opening and Metro Bus Forward service changes to be announced. *Summarized by AI Ad Loading...

Metro Bus
Nov 25th, 2025
Metro Bus awarded $14 million FTA grant to power the community forward

Metro Bus awarded $14 million FTA grant to power the community forward. Ridemetrobus is excited to announce Ridemetrobus has been awarded a $14,289,325 grant from the Federal Transit Administration (FTA) a transformative investment that will strengthen the public transportation system and enhance mobility for the communities served. This funding is earmarked for fleet replacement and will be used exclusively to replace 23 city/large buses that have reached their federal useful life. By modernizing their fleet, Metro Bus will continue to deliver safe, reliable and efficient service while improving overall network performance for its riders. "This achievement reflects the dedication, expertise and collaborative spirit of our entire team. I would like to extend our sincere appreciation to Nene Israel, CFO, Metro Bus; Dave Green, COO, Metro Bus; and Vicki Johnson, Senior Transportation Planner, St. Cloud Area Planning Organization for their exceptional leadership, financial stewardship and operational excellence in securing this critical investment for our community. Together, we are building a stronger, more connected future for all!" Metro Bus CEO Ryan I. Daniel explains. In 2014, Metro Bus became the first public transit agency in Minnesota to operate a bus fleet using Compressed Natural Gas (CNG). The CNG Project included the construction of a compressor compound and fueling station, modifications to the maintenance and storage facility, and the purchase of 23 new buses. The project was funded by a $3.35 million US Department of Transportation (USDOT) Clean Fuels grant, a $7.8 million Minnesota Department of Transportation grant and a local revenue bond. One of Metro Bus's newest Fixed Route buses advances through an intersection in downtown St. Cloud. Large buses purchased with FTA grants have a useful life of 12 years after which they must be replaced according to the FTA. The 23 CNG buses originally purchased in 2014 are due to be replaced in the coming year and the FTA grant will allow that to happen on schedule, dependent on manufacturing availability. The entire Metro Bus fleet is currently fueled by CNG thanks to Federal, State and local support for clean fuel vehicles.

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