ImageAssist now integrates with ModMed: A step-by-step guide to getting set up. Fri Jun 19 2026 ImageAssist is now approved and live in the ModMed integration marketplace. Your patient schedule syncs automatically, all ModMed patients are searchable in ImageAssist, and clinical photos stay organized without any double entry. This guide walks through exactly how to get connected. By The ImageAssist Team ImageAssist and ModMed logos side by side, or a split showing the ModMed calendar on one side and the ImageAssist patient view on the other] ImageAssist INC is excited to announce that ImageAssist is now an approved ModMed integration partner. If your practice runs on ModMed - whether you're in dermatology, plastic surgery, or another specialty - you can now connect ImageAssist directly to your practice management system and eliminate the manual steps between your patient schedule and your clinical photography workflow. Here's what that means in practice: your ModMed patient calendar syncs automatically into ImageAssist. Every patient in ModMed is searchable in ImageAssist. No duplicate entry. No manual patient setup. You open ImageAssist, your patients are already there, and you start capturing standardized clinical photos - organized, HIPAA-compliant, and ready for the medical record. This guide covers what the integration does, what changes day-to-day for your team, and exactly how to get set up. WHAT the imageassist + modmed integration does. Once connected, ImageAssist and ModMed work together in two key ways: 1. Your ModMed patient calendar populates ImageAssist automatically The day's patients load into ImageAssist without any manual input. Your team opens the app, sees the day's schedule pulled directly from ModMed, taps the patient's name, and starts capturing. No searching, no typing in patient names, no risk of mixing up records. 2. All ModMed patients are searchable in ImageAssist Even for patients not on today's schedule - follow-ups, returning patients, records reviews - any patient in your ModMed system is instantly findable in ImageAssist. Clinical photos are organized under the correct patient profile automatically. The result is a fully connected workflow: ModMed handles your scheduling and practice management, ImageAssist handles your clinical photography, and the two systems stay in sync without any manual work from your team. How TO GET CONNECTED: three steps. The integration setup involves three steps - two on the ModMed side, one on the ImageAssist side. Total time from start to finish is typically a few business days, depending on ModMed's response time for enablement. STEP 1: Email ModMed to request integration enablement The first step happens on your end, directly with ModMed. Send an email to: [email protected] Let them know you'd like to enable the ImageAssist integration. The ModMed Practice Solutions team will manage the activation on their side and send you setup instructions. Note: This is a standard request that ModMed's team handles - you don't need to provide any ImageAssist credentials or technical details at this stage. Just let them know you want to enable the connection. STEP 2: Generate your API credentials in ModMed Once ModMed has enabled the integration for your account, they'll provide instructions for generating your API credentials inside your ModMed environment. This gives you a username and password specific to the ImageAssist connection. You'll share those credentials with the ImageAssist team (or enter them directly in the ImageAssist app - see Step 3). These credentials are what allows ImageAssist to securely read your ModMed patient schedule and records. STEP 3: Enter your credentials in ImageAssist In the ImageAssist app, navigate to the Integrations page. You'll see the ModMed integration listed. Enter the username and password generated in Step 2, and save. That's it. ImageAssist will immediately begin pulling your ModMed patient schedule. The next time your team opens ImageAssist, the day's patients will be there waiting. If you run into any issues at any point in setup, contact the ImageAssist support team and ImageAssist INC'll help you through it - reply to this email or reach out at [email protected]. WHAT CHANGES DAY-TO-DAY For your clinical team, the workflow becomes noticeably simpler: Before the integration: a staff member would manually add each patient to ImageAssist, or search for them by name and risk duplication. Between patients, they'd have to switch back and forth between ModMed and ImageAssist to verify patient names and visit details. After the integration: your team opens ImageAssist. Today's ModMed patients are already listed in order. They tap the patient, take the photos, and move on. ModMed patients are also fully searchable in ImageAssist for any records-based work or follow-up sessions. No double entry. No manual patient setup. Just clinical photography organized exactly the way your practice runs. WHO THIS IS FOR The ImageAssist + ModMed integration is particularly valuable for: Dermatology practices using ModMed who need consistent, standardized before-and-after documentation for skin treatments, laser procedures, and conditions management. Plastic surgery practices who photograph patients pre- and post-operatively and need photos organized cleanly under the correct patient record in ModMed. Aesthetic medicine practices where before-and-after galleries drive consultations and patient retention - and where getting photos into the right place quickly matters. Any practice that has been manually managing patient photography separate from ModMed and wants to close that gap. READY TO GET CONNECTED? Reply to this email or contact ImageAssist INC at [email protected]. ImageAssist INC is happy to walk you through setup on a quick call.

* blog / * AI in healthcare / * why Talkie is the best call management solution for dermatology practices using ModMed EMA. June 16, 2026 You chose ModMed EMA because it fits the requirements of your specialty. So why settle for a call management solution that doesn't? The phones don't stop. Acne patients want their tretinoin refilled before vacation. New patients are calling three other practices while they wait on hold with yours. A patient is calling to book a Botox touch-up - a different appointment slot than the skin check on hold behind them. And every interaction needs to land cleanly in ModMed. You don't have to settle: Talkie is the call management solution built for dermatology practices on ModMed EMA. Specialty-trained for dermatology. Natively integrated with ModMed EMA. Built to resolve patient requests on the spot - inside the EHR your team already trusts. Key takeaways. * Dermatology practices field a distinctive call mix: a constant flow of Rx refills across chronic conditions, separate scheduling logic for cosmetic vs medical visits, and patients already worn down by long wait times. * Choosing ModMed EMA signals a commitment to specialty-fit tools. Your call solution should meet the same standard. * Talkie's AI agents are trained on dermatology terminology (topicals, biologics, retinoids, Mohs) and integrate natively with ModMed - the deepest integration on the market. * Young Skin Dermatology, a Connecticut practice running on ModMed, now handles 1,300+ calls a month through Talkie, with notes logged directly in the EHR and a reduced bill from their external scheduling company. * Want to see how Talkie would work in your practice? Book a demo to walk through it inside ModMed EMA. Dermatology has a distinctive call mix. Before Talkie LLC talk about software, let's name the problem. Patients wait too long, and they know it. The AMN Healthcare 2025 Survey of Physician Appointment Wait Times found that dermatology patients now wait an average of 36.5 days for an appointment. A patient already facing a month-long wait shouldn't have to also wait on hold just to book the visit. Refill volume is constant. Acne alone affects more than 8.6 million Americans, a number that has grown 14.5% over the past decade. Add psoriasis, eczema, rosacea, and biologic therapies, and you have a steady stream of refill requests - each one requiring identity verification, medication confirmation, and a clean handoff to a provider. Scheduling logic is split. A skin check, a Mohs follow-up, a Botox or filler appointment, and a new cosmetic consult are not the same appointment. Slot lengths differ. Routing differs. Prep instructions differ. A general AI receptionist often doesn't know the difference. A dermatology-trained one does. But specialty fluency is only half the job. The other half is where every request lands. ModMed EMA fits dermatology. Your AI agent should too. If you chose ModMed EMA because it fits dermatology workflows - like terminology, documentation, and coding - apply the same standard to your call solution. The closer your AI agent fits both dermatology and ModMed, the less work it creates and the more it resolves. A superficial integration - where your call tool dumps notes into a generic field, or worse, requires a staff member to copy data over from a spreadsheet - creates extra friction. Your team ends up doing the work twice. A native integration is different. The AI agent does the work inside ModMed. Appointments land directly on the calendar. Patient requests - refills and otherwise - are documented in chart notes for the provider to review. Choosing the right type of integration for your specific situation isn't just a technical detail. It can be the difference between actually supporting your front desk and your patients, and making them deal with even more challenges than before the integration. Wojciech Przechodzeń Co-founder & CPO, Talkie.ai Talkie has the deepest ModMed EMA integration on the market - built and tested in real dermatology practices, and listed on the ModMed synapSYS Marketplace. What Talkie does for a derm practice - directly in ModMed EMA. Here's what an AI agent built for both dermatology and ModMed does on a regular day: * Schedules and reschedules appointments in ModMed EMA, distinguishing between medical visits, cosmetic consults, and procedure follow-ups based on what the patient says * Processes prescription refill requests - verifying patient identity, capturing dosage and pharmacy, and creating a chart note in ModMed EMA for provider review * Documents every call directly in ModMed EMA * Answers routine questions about office hours, location, insurance, and procedure prep * Captures new patients even after hours - creating the chart in real time so they can book their first visit * Routes complex or urgent calls to the right person, with full context from the conversation so far * Runs patient recall campaigns for annual skin checks, follow-ups, or any lapsed patients you want to bring back in * Sends appointment reminders by call or text to reduce no-shows Watch the demo: how an Rx refill call lands in ModMed EMA. How quickly can an AI receptionist support a patient calling about their prescription refill? How flexible is it? How does the result of the call present itself in ModMed EMA? The call takes about two minutes. The refill request is logged in ModMed EMA before the patient hangs up. Case study: How Young Skin Dermatology automated its routine calls and cleaned up its records along the way. Young Skin Dermatology is a boutique practice in Connecticut where everyone wears multiple hats. Before Talkie, every routine call pulled the front desk away from patients standing right in front of them. The practice was also paying an external scheduling company to absorb overflow - and the costs were stacking up. Then Talkie went live, fully integrated with ModMed EMA. What changed: * 1,300+ calls per month are now handled by the AI agent * The external scheduling company receives a fraction of the calls it used to * Documentation got better - every call produces a transcription note in ModMed, with follow-up questions captured automatically That last one surprised the team. They expected fewer calls. They didn't expect cleaner records. Before Talkie, it was always humans creating the notes, and a lot of the times they're missing important details. Talkie is able to transcribe really accurately and efficiently. They ask the patient questions to get more information that maybe a human would have missed. Operations Manager, Young Skin Dermatology The other win was the time the front desk got back: The workload has been lightened for them, and they've been able to focus on the things that really matter and make a difference in their role, which is the patient face-to-face interactions and customer care. Why Talkie + ModMed + dermatology works. If you're a practice owner or practice manager evaluating call solutions, the test is simple: does the solution fit your specialty and your EHR? Talkie checks both boxes: * Trained on dermatology terminology: tretinoin, biologics, Mohs, retinoids, isotretinoin, dermal fillers * Built for dermatology workflows: cosmetic vs medical scheduling, pre- and post-procedure questions, chronic refill cycles * Deepest ModMed EMA integration on the market: scheduling, refills, new patient intake, chart notes - all logged directly in ModMed * Multi-channel from one AI engine: phone and text, with full capabilities on each * 24/7 coverage: every call answered - evenings, weekends, holidays * Customizable: AI agent name and voice, locations, knowledge base, scheduling rules * HIPAA compliant and SOC 2 Type II certified You picked ModMed EMA because dermatology deserves a specialty-fit EHR. Hold your call management solution to the same standard. Ready to see Talkie in your ModMed environment? Other dermatology practices on ModMed are already moving - and the longer you wait, the further ahead they get. Or as one Practice Administrator put it: AI is the wave of the future, so Talkie LLC could either wait and implement it later and be behind the technology bubble, or Talkie LLC can be ahead of the technology bubble, and I prefer to be ahead rather than behind. Talkie LLC'll show you exactly what Talkie looks like inside your practice's workflow - including how scheduling, refills, and chart notes land in ModMed EMA. Built for dermatology. Built for ModMed. See what Talkie can do for your practice. Frequently asked questions. * How deep is Talkie's ModMed EMA integration? * What dermatology-specific tasks can Talkie handle? * What happens if a patient needs to speak with someone on the team? * What languages does Talkie support? * How long does implementation take? * Is Talkie HIPAA compliant?

How Optimal.dev integrates with ModMed: the ultimate aesthetic infrastructure. Tl;dr. ModMed rigidly manages your sensitive clinical records. Optimal.dev autonomously generates your high-net-worth patients. The seamless integration securely pushes fully-qualified, firmly booked leads - complete with rich AI semantic conversation transcripts - directly into the ModMed ecosystem. Your front-desk clinical staff almost never has to leave their heavily protected PMS portal just to desperately chase digital leads. Optimal.dev's operational mandate is extraordinarily clear: get your clinic found locally, instantly capture affluent leads, securely book them, and fiercely retain them through automated review velocity. ModMed's operational mandate is equally uncompromised: tightly manage secure clinical records, construct complex procedural treatment plans, and fiercely protect patient EMR charting. The magic happens when the two infrastructures shake hands. The #1 operational complaint from elite dermatology practice owners (doing $3M-$10M annually) is that massive volume of expensive leads literally simply "fall through the cracks" sitting between their separate marketing tools and their clinical PMS. The dangerous time gap between "A lead came in from Facebook" and "A lead was finally entered into ModMed" is a black hole where tens of thousands of dollars in revenue actively die every single month. Deep, direct data integration obliterates that gap entirely. Handoff Velocity Immediate push from Lead to PMS Payload Depth Full contact + AI transcript Manual Entry Eliminates front-desk copy-pasting Eliminated Lost Revenue No more leads dropping out * The Lead Engages: A prospective patient interacts via its proprietary AI voice reception layer, a dynamic website portal, or a highly-targeted localized ad. * The Intelligence Qualifies: The AI comprehensively understands the specific aesthetic service interest, gracefully handles pricing objections, and dynamically checks live scheduling availability. * The System Books: The AI firmly secures a consultation with the appropriate clinical provider. * The Record Syncs: The complete, pristine lead record is aggressively pushed to ModMed within 2.4 seconds. * The Staff Observes: The clinical team opens ModMed and sees a seamlessly fully qualified, booked patient with maximum contextual background. | The Transferred Data Payload | The Vital Clinical Details | | Identity Coordinates | Verified Name, SMS phone, email address | | Aesthetic Objective | Specific clinical treatment accurately identified by AI | | Semantic Transcript | The full, unedited AI voice/chat psychological log | | Logistical Details | Exact Date, Time, specific Provider, defined Service | | Lead Temperature | AI-assigned patient intent scoring | | Attribution Data | The exact Google or Meta campaign that triggered the lead | Optimal.dev defines the architectural division of labor as a core operational capability, not a one-time project. Its benchmarks indicate that businesses treating this as ongoing infrastructure outperform those seeking quick fixes by 3x. You do not use a scalpel to track your inventory, and you should not use an EMR to run your digital marketing. | Core Capability | ModMed Infrastructure | Optimal.dev Infrastructure | | Complex Clinical Charting | | Best-in-class | | Strictly outside scope | | Surgical Treatment Plans | | Deeply customizable | | Strictly outside scope | | Secure Medical Records | | Ironclad compliance | | Strictly outside scope | | Intense Lead Generation | | Minimal capability | | Autonomous Growth Engine | | 24/7 AI Voice Reception | | None | | Flawless, tone-matched | | Review Velocity Systems | | Slow, manual | | Instant SMS, perfectly timed | | Top-3 Local SEO Architecture | | None | | Map Pack dominance | | Consolidated CRM Operations | | Secondary focus | | Unified tracking | Traditional aesthetic marketing agencies rely heavily on cheap, fragile API bridges, clunky webhooks, and vulnerable middleware platforms like Zapier to painstakingly move critical data between disconnected systems. Every single bridge point introduces dangerous latency, catastrophic failure points, and severe data sync conflicts. When your scheduling system only updates via a Zapier webhook that clumsily triggers 15 minutes after a booking event, your front desk is dangerously operating with heavily delayed, stale data during that critical window. Optimal.dev's integrations with elite aesthetic practice management systems operate fiercely at the foundational data layer, bypassing fragile third-party API bridges completely. Patient records, vital appointment slot data, and deep communication history rapidly sync in real-time, ensuring the overarching AI consistently works with indisputably current, live information. This profound architectural difference means your AI receptionist can flawlessly check true live availability, your Review Velocity system can rapidly reference today's completed appointments, and your growth infrastructure reflects absolute reality - not a delayed, error-prone approximation of it. Connect your powerful ModMed system to a true revenue engine. Request a digital infrastructure footprint audit today. Explore services. About this content. This article was created by the Optimal.dev team with AI assistance. Optimal combine human expertise with AI-powered tools to deliver comprehensive, accurate, and valuable insights for your digital growth. Regularly reviewed for accuracy and relevance. Free, Instant Results See where your business ranks. Get your free AI-powered UILens audit across 10 technical dimensions instantly.