ModMed, a provider of software and services to specialty medical practices, opened MOMENTUM 2026, its largest user conference yet, in Orlando on October 16. Nearly 2,000 attendees are at the Gaylord Palms Resort & Convention Center through October 18. The company is previewing The AI-Powered Practice, which embeds AI across scheduling, documentation, prior authorisation, and patient retention. A simulated orthopaedic patient journey will show the tools working together. ModMed also announced AI Analytics, which lets users ask questions in natural language. It is due for ModMed Patient Engagement later this year. Its platform serves nearly 50,000 providers, and ModMed Scribe has captured more than 2.5 million patient visits. Olympic gold medallist Abby Wambach is the keynote speaker.

ModMed Launches New ModMed AI Analytics at MOMENTUM 2026. ModMed ModMed AI Analytics The AI-Powered Practice specialty medical practices ORLANDO, Fla.-(BUSINESS WIRE)-ModMed(R), a leading provider of software and services to specialty medical practices, today announced ModMed AI Analytics, a new analytics platform that embeds AI across the company's reporting toolset and will replace its existing analytics solution. ModMed introduced the new toolset at its MOMENTUM user conference 2026 in Orlando. "Specialty practices are sitting on more data than ever, and far too little of it reaches the people who need it in time to act," said Celine Kaiser, Chief Customer Officer at ModMed. "ModMed AI Analytics is the intelligence layer of The AI-Powered PracticeTM, turning practice data into actionable insights through AI-powered reporting, alerting, and analysis built into daily workflows. The goal is simple: put answers in front of administrators and providers while those answers still matter." Built for how specialty practices work today Most analytics tools in ambulatory healthcare give practices a fixed set of pre-structured dashboards. If the question isn't already on the dashboard, someone has to build a report - and that someone is usually a data analyst or an already-stretched billing lead. The lag is operational, not just technical. Revenue bottlenecks, denial patterns, and schedule gaps sit unidentified while decisions wait on the reporting queue. ModMed AI Analytics is designed to shorten that gap. It provides practices with new AI chat capabilities that let end users query their data with natural language, replacing slow, pre-structured dashboards or waiting weeks for the IT department to build a report. With ModMed AI Analytics, users across the specialty practice can get the answers they need in near real-time. ModMed AI Analytics will replace ModMed's existing ModMed Analytics solution as part of ModMed's continued investment in innovation and improving the products on which customers rely every day. "ModMed is consistently delivering cutting-edge, cloud-based solutions that give us near real-time analytics and financial reporting - things we never had with our old systems," said Joseph B. Bolen IV, Practice Manager, OrthoAlabama Spine & Sports, who has used the existing ModMed Analytics platform. ModMed AI Analytics includes new self-service tools The new ModMed AI Analytics adds self-service capabilities that specialty practices have long requested: * AI chat: In response to natural-language queries, the system provides text-based answers and visualizations - tables, graphs, or charts - that users can save to reports or dashboards, so a practice administrator can get to an answer without filing a support request * Dynamic alerting: After defining thresholds for specific measures, users can configure email alerts delivered when metrics fall below or exceed those levels, helping teams catch a trend before it becomes a month-end surprise * Anomaly detection: Users can interact with individual KPIs to help identify patterns that deviate from expected results, with focused analysis and reasoning behind any changes * Near real-time reporting: Data refreshes throughout the day and is accessible based on user roles, permissions, and the other ModMed solutions a practice uses * Create custom dashboards: Users can build and create their own custom content without submitting a support request, which takes repetitive report-building off the data team's plate * Scheduled delivery: Users can schedule reports in PDF or Excel format to specified recipients and manage all scheduled reports from one centralized view * Favorites, groups, bookmarks, and sharing: Users can flag frequently accessed reports, organize them into folders, and share reports with other users in their practice Users are empowered to review and act on anything the platform surfaces. The software identifies and flags; the practice decides. Built into the ModMed platform, tuned to the specialty ModMed AI Analytics integrates exclusively within core ModMed products - EMA(R), gGastro(R) EHR, Practice Management, Patient Engagement, and the RCM AI Platform - to help practices gain visibility across The AI-Powered Practice. It also leverages specialty-specific knowledge to tailor KPI tracking and anomaly detection to the unique needs of each specialty, so a gastroenterology group and a dermatology group aren't working from the same generic template. "We built ModMed AI Analytics from the ground up to make healthcare reporting faster and easier to use," said Venk Jayaraman (VJ), Chief Technology Officer at ModMed. "By integrating advanced conversational AI and machine learning models directly into our cloud architecture, we're allowing practice teams to query millions of data points instantly using natural language, delivering speed, accuracy, and enterprise-grade analysis at scale." Availability ModMed AI Analytics is expected to be generally available in early 2027. There is no additional cost for the new solution. Conversational AI features - AI Chat, Alerting, and Anomaly Detection - require a Premium Analytics subscription. All current reports from ModMed Analytics will migrate to the new AI Analytics platform, and existing user permissions will also carry over. MOMENTUM attendees can learn more about ModMed AI Analytics by visiting The AI-Powered Practice Demo Pavilion. Any descriptions of future functionality reflect current product direction, are for informational purposes only, and do not constitute a commitment to provide specific functionality. Timing and availability remain at ModMed's direction and are subject to change. About ModMed At ModMed, Orthopedics This Week Inc. empower medical practices to grow and scale by delivering better patient experiences with cloud, data, and AI technologies. Through The AI-Powered Practice, Orthopedics This Week Inc. help specialty medical providers simplify, automate, and streamline clinical workflows and drive practice efficiency. Its specialty-specific EHR, practice management, revenue cycle management, and analytics solutions, as well as products for patient engagement, payment processing, and marketing, are trusted by nearly 50,000 providers to drive their clinical, financial, and operational success. Learn more at modmed.com, read its blog, and follow Orthopedics This Week Inc. on Facebook, LinkedIn, YouTube, and Instagram. Contacts. Alexandra Lewis (310) 347-5870 The De Angelis Group | Orthopedics This Week | MSK Innovations Why This Matters Two perspectives. MBA Lens: Economic and industry impact. ModMed is launching ModMed AI Analytics, an AI-powered platform replacing its existing solution, to enhance data accessibility and actionable insights for specialty medical practices. This strategic move aims to streamline workflows and improve decision-making by embedding AI into reporting, addressing the challenge of underutilized practice data. It strengthens ModMed's "AI-Powered Practice" ecosystem. * The new platform integrates AI chat, dynamic alerting, and anomaly detection, requiring a Premium Analytics subscription for these advanced features. * Expected general availability in early 2027, with existing reports and user permissions migrating at no additional base cost. PhD Lens: Clinical and outcomes impact. ModMed AI Analytics integrates advanced conversational AI and machine learning models into its cloud architecture to facilitate near real-time data querying using natural language. This system aims to transform raw practice data into actionable insights through automated reporting, alerting, and analysis, tailored to specialty-specific needs. * Key features include AI chat for natural language queries, dynamic alerting based on user-defined thresholds, and anomaly detection for identifying data deviations. * The platform is designed to provide speed, accuracy, and enterprise-grade analysis by instantly querying millions of data points, with data refreshing throughout the day. Discussion. Dr. Sarah Mitchell Orthopedic Surgeon · Mayo Clinic This is a fascinating development. In my practice Orthopedics This Week Inc. has seen similar outcomes with the revised protocol. The key differentiator seems to be patient selection criteria. Has anyone else noticed the correlation with BMI thresholds? James Thornton, MD Spine Fellow · HSS Great point. I'd push back slightly on the conclusion, the sample size in the cited study is too small to draw population-level inferences. That said, the directional signal is compelling and worth a larger RCT. R. Patel Sports Medicine · Stanford Orthopedics This Week Inc. implemented a similar approach last year. Early results are promising but Orthopedics This Week Inc. is still gathering 12-month follow-up data. Happy to share its protocol if anyone is interested. Join the conversation. Orthopedic professionals are discussing this. Sign in and upgrade to read every comment and add your voice.

Medsender surpasses 100 specialty practices on ModMed(R) EMA. Oct 14, 2026, 12:16 ET Specialty practices are adopting dedicated software to track every referred patient from incoming fax to scheduled appointment. NEW YORK, Oct. 14, 2026 /PRNewswire/ - Medsender, the fax and referral management platform for specialty medical practices, today announced that more than 100 practices running ModMed(R) EMA now use Medsender to manage incoming referrals, 16 months after the company launched its EMA integration. Every day, specialty practices lose referred patients they never knew they had. Faxes arrive unsorted. Referrals pile up. Staff spend hours processing documents by hand while referred patients slip through the cracks and book elsewhere. Medsender was built to fix that. Specialists receive more than 100 million referral requests every year in the United States, yet only half of those referrals are ever completed. For specialty practices where referred patients make up a significant share of new patient volume, that gap hits the bottom line. Mismanaged referrals can cost practices up to 10% of their revenue, and most practices can't measure their losses until they have a system that shows them. Medsender integrates directly with ModMed EMA to automate the complete referral workflow. Medsender's AI reads every incoming fax, identifies referrals, labels and categorizes each document, and routes it to the right person before anyone on the team touches it. Its AI agent can process referrals autonomously. Referral coordinators can work from a single dashboard that tracks every referred patient from fax to scheduled appointment, with everything synced directly to ModMed EMA. "Specialty practices are running sophisticated clinical operations, but most of them are still processing referrals manually. Spreadsheets, sticky notes, stacks of unsorted faxes. Every referral that is not acted on quickly is a patient another provider trusted you with, and that patient ends up scheduling elsewhere. Reaching more than 100 ModMed customers in 16 months tells us the market has been waiting for a dedicated solution. We are just getting started," said Zain Qayyum, founder and co-CEO of Medsender. For independent practices where growth outpaces headcount, Medsender closes the gap without requiring new hires. Front-office staff stop sorting faxes by hand and start working from a live, organized referral queue. Referral coordinators gain full visibility across every location, so referrals aren't overlooked, and patients aren't left unscheduled because no one had time to follow up. The result is faster referral processing, higher conversion rates, and a front office that can finally keep up with the volume the practice has worked hard to build. The impact is measurable at practices already running Medsender alongside ModMed EMA. Anne Arundel Plastic Surgery and Dermatology, one of the largest plastic surgery and dermatology practices in the country, with more than 110 locations and 325 providers, is just one of them. "Medsender created visibility into a significant referral flow that had been getting lost in manual processes and armed our teams with easy-to-use tools to quickly convert those referrals into appointments. One region increased its referral conversion rate from 20% to 62%, adding hundreds of new appointments per week," said Brittany Dimitri, director of operations support, Anne Arundel Plastic Surgery and Dermatology. Practices using Medsender report up to 85% faster referral processing and two to three times more referred patients converting to scheduled appointments, without new hires. Practices can estimate what unscheduled referrals cost with Medsender's free Referral Leakage Calculator at https://medsender.com/referral-leakage-calculator. Medsender's ModMed EMA integration is available to dermatology, plastic surgery, ophthalmology, orthopedics, gastroenterology, and ENT practices. Practices can book a 30-minute demo at medsender.com. About Medsender Medsender helps medical practices grow without adding staff. It's one integrated system that automatically processes every incoming fax, turns referrals into booked appointments through Agentic Referral Management, handles inbound patient calls, and helps practices recapture lost patients. Practices get full visibility from the first fax through to the scheduled appointment, with everything synced to their EHR. Medsender is HIPAA-compliant, SOC 2 Type II compliant, and integrates directly with ModMed EMA, athenaOne, NextGen, AdvancedMD, EZDERM, Tebra, and dozens of other EHR platforms. More than 1,000 clinics trust Medsender to manage their front-office workflows. Learn more at medsender.com. SOURCE Medsender