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About ModSquad
Industries
Consulting
Consumer Software
Company Size
501-1,000
Company Stage
N/A
Total Funding
$2.3M
Headquarters
San Francisco, California
Founded
2007
Overview
ModSquad offers on-demand customer support, content moderation, social media management, and community management services to a diverse range of clients globally. Their unique "ModSourcing" model allows clients to purchase only the services they need, providing flexibility and cost efficiency. By matching clients with passionate professionals, known as Mods, ModSquad ensures high-quality service delivery. The company's goal is to enhance customer satisfaction and help businesses maintain strong online presences.
Simplify's Take
What believers are saying
- Growing demand for multilingual support boosts ModSquad's global service offerings.
- Increased focus on community management aligns with ModSquad's expertise in brand engagement.
- Expansion of digital engagement platforms supports ModSquad's innovative service delivery.
What critics are saying
- AI-driven platforms offer similar services at lower costs, threatening ModSquad's market share.
- Decentralized social media platforms may reduce demand for traditional management services.
- Stricter data privacy regulations could increase operational costs for ModSquad.
What makes ModSquad unique
- ModSquad offers ModSourcing, a modernized outsourcing model for digital engagement services.
- The company provides services in over 50 languages, ensuring global reach and flexibility.
- ModSquad matches clients with Mods passionate about their brand, enhancing service quality.
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Funding
Total Funding
$2.3M
Above
Industry Average
Funded Over
0 Rounds
Benefits
Remote Work Options
Flexible Work Hours
Company News
As a leading consultancy for modular factories, The MOD Squad has announced a strategic partnership with Offsight.
Rich Weil Appointed CXO; Responsible for Services and Programs that Create Exceptional Experiences for Today's ConsumersSAN FRANCISCO, Jan. 10, 2023 /PRNewswire/ -- ModSquad, the global leader in outsourced CX services, announced the creation of Department X. The new organization's mission is to develop engaging experiences for the company's clients, employees, and partners. CX industry veteran, Rich Weil, has been promoted from Senior Vice President of Operations to CXO and will lead the new organization. "Consumers are experiencing brands through many digital channels that make up today's world. Department X deepens our investment and resources in CX innovations, best practices, and services
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About ModSquad
Industries
Consulting
Consumer Software
Company Size
501-1,000
Company Stage
N/A
Total Funding
$2.3M
Headquarters
San Francisco, California
Founded
2007
ModSquad is Hiring for 0 Jobs on Simplify!
Find jobs on Simplify and start your career today