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AI-powered engagement platform for higher education that helps colleges enroll more students, retain them, and support them without adding staff. AI Agents handle routine questions 24/7 across Text, WhatsApp, and Chat, escalate when needed, and integrate with existing CRM workflows. The system turns CRM data into timely, personalized outreach and works across multiple channels to reach students where they are. Built for higher ed by practitioners, it aims to move students from inquiry to graduation and beyond, improving deposits, enrollment, retention, and giving while reducing required staffing.
Industries
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Buffalo, New York
Founded
2009
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Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Remote Work Options
ORCHARD PARK, N.Y.--(BUSINESS WIRE)--Mongoose, a pioneer in conversational software for the higher education industry, today announced the launch of Cadence Chat, an online engagement solution that helps colleges and universities build authentic relationships with website visitors. Cadence Chat is a new solution that’s built into Mongoose’s Cadence product suite, which is focused on helping higher education institutions streamline communications and enhance relationships throughout the student lifecycle, in part to combat declining enrollment and retention rates. Client feedback drove the design for an integrated text and chat platform that is aligned with the communication preferences of digital native audiences, including students. Institutions using Mongoose’s chat solution have generated an average of 1,600 incremental inquiries and $1.2 million in incremental revenue, while saving 78 staff days in a single recruitment cycle
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Industries
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Buffalo, New York
Founded
2009
Find jobs on Simplify and start your career today