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Overview
Moore Home Services provides licensed heating and cooling services across Sonoma, Napa, and Marin counties. It performs diagnostics, analysis, replacement, servicing, and preventative maintenance on all brands of heating and air systems, and designs and replaces ductwork. The service is delivered with fast, on-time, 24/7 emergency availability. It differentiates itself as a local full-service contractor with ductwork design expertise and reliable round-the-clock support. The goal is to keep homes comfortable by keeping HVAC systems running efficiently and safely.
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Simplify's take
What believers are saying
- Greenhouse postings on November 5, 2026 show active hiring across five roles.
- Moore's website updated October 27, 2026, highlights broad North Bay coverage and financing.
- BBB shows A+ accreditation and 14 years in business, supporting local credibility.
What critics are saying
- BBB logged three complaints in three years, including one dated July 6, 2026.
- Customers accused Moore of overcharging and missed repairs, damaging trust and referrals.
- Its arbitration-heavy terms and condition pages signal dispute friction if customer complaints rise.
What makes Moore Home Services unique
- Moore Home Services serves Sonoma, Marin, Napa, and the North Bay from Santa Rosa.
- It runs HVAC, plumbing, drain, electrical, and indoor air quality services.
- The company touts 50-plus trucks, 100 employees, and 24/7 live answering.
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