Overview

NRC Health provides healthcare experience management solutions to understand and improve the experience of every patient. Its offerings include patient experience surveys, CAHPS, AI-powered analytics, reputation management, and employee engagement, designed to view patients as ongoing relationships. The platform gathers feedback across multiple touchpoints and translates it into insights to guide care, service, and communications. With an empathic heritage and deep market research, NRC Health aims to help healthcare systems know each person they serve over time and improve outcomes.