Narmi provides digital banking software for financial institutions such as credit unions and community banks. Its main offerings include online and mobile banking platforms, account opening solutions, and an open API framework that enables easy integration with other financial services. The platform is delivered via a subscription model, with additional revenue from custom integrations and premium features. Customers access a cloud-based suite and pay for ongoing support, which helps them streamline operations, reduce back-office costs, and lower support volumes while offering a modern banking experience to their end users. Narmi’s architecture emphasizes flexibility and open connectivity, allowing institutions to quickly respond to new customer needs and market trends. The company’s goal is to help financial institutions improve digital usability and operational efficiency, attract and grow deposits, and maintain a competitive edge in the digital banking space.
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Industries
Company Size
51-200
Company Stage
Series B
Total Funding
$55.5M
Headquarters
New York City, New York
Founded
2016
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Total Funding
$55.5M
Above
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Funded Over
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Narmi, a New York City provider of digital banking software, has extended its Model Context Protocol (MCP) capabilities to Microsoft 365 Copilot. The connector, announced October 26, 2026, lets bank and credit union staff use natural language queries to pull customer financial data inside tools they already use. Staff can review account activity, analyse cash flow and line of credit use, spot unusual payments, support fraud investigations, and track onboarding progress. The connector is read-only, so AI assistants cannot change accounts or start transactions. It also keeps existing institutional permissions. Narmi already offers MCP integrations with OpenAI and Anthropic. Co-founder Chris Griffin said the aim is to bring AI to the tools bankers use every day while keeping security and oversight.
Narmi has launched its AI Marketplace, a centralised platform delivering artificial intelligence capabilities to community financial institutions. The New York-based digital banking technology provider offers AI tools spanning both back-office workflows and customer-facing experiences. The marketplace debuts with several features currently in production. These include Claude and ChatGPT MCP Servers for transaction analysis, AI DecisionAssist which reduces account review times from eight minutes to under two minutes, and AI Secure Messages for automated customer response drafting. Additional capabilities include marketing automation tools and an AI Search Bar for natural-language queries across customer data. The platform also features integrations from partners including Waldo, Clarid, Agent IQ, MX, Payman, Alloy, InstaSwitch and PayPath. Narmi emphasises practical applications with human oversight and bank-grade security throughout the platform.
Array has partnered with Narmi to integrate financial empowerment tools into Narmi's digital banking platform. The collaboration enables financial institutions to offer consumers services including credit monitoring, identity protection, subscription management, and debt navigation directly within their banking experience. Through Narmi FinHealth, clients can deploy both free and premium tools such as BuildCredit Rent, which reports on-time rent payments to credit bureaus, Student Loan Aid for optimising federal loan repayment, and My Home Value for tracking home equity. The partnership also includes privacy management features and personalised financial planning solutions. Array provides an embeddable fintech platform, whilst Narmi delivers digital banking solutions to community banks and credit unions. Both companies utilise modern API architecture designed to help smaller financial institutions compete in the digital banking market.
Narmi, a digital banking platform provider, has launched AI Decision Assist, a new tool to help community banks and credit unions streamline account opening processes. The AI-powered capability reviews applications, analyses identity and compliance data, and generates auditable recommendations to help staff make faster decisions. The system is configurable to each institution's risk policies and learns from their historical approval patterns. It reduces manual review times from hours to minutes, with early results showing approval rates up to 6% higher. Co-founder Chris Griffin said the tool addresses time-intensive workflows that rely on fragmented systems. Rather than replacing human decision-makers, AI Decision Assist handles repetitive research whilst preserving oversight and accountability. The product will be available to financial institutions in Q3 2026.
Narmi, a digital banking solutions provider, has partnered with Alma Bank, a New York City-based community financial institution with $1.5 billion in assets. The partnership delivers modernised digital banking experiences for Alma Bank's consumer and business customers. The platform includes upgraded bill pay, Zelle for Business, improved wire transfers, and planned integration of Array for credit monitoring. Founded in 2007, Alma Bank operates 14 branches across the New York metropolitan area and northern New Jersey. Alma Bank plans to expand its use of Narmi's platform in 2026, adding consumer, business and staff-led account opening capabilities. The transition reflects the bank's focus on enhancing digital tools whilst maintaining its community-focused approach to customer relationships.
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Industries
Company Size
51-200
Company Stage
Series B
Total Funding
$55.5M
Headquarters
New York City, New York
Founded
2016
Find jobs on Simplify and start your career today
We update Narmi's jobs every few hours, so check again soon!Browse all jobs