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New Relic provides a unified observability and application performance monitoring platform that helps businesses monitor the entire technology stack—from front-end interfaces to back-end infrastructure. It collects and analyzes metrics, logs, and traces to track performance, identify issues, and improve user experiences. The product works by aggregating data from many sources through a single platform, using AI to enhance insights, and offering over 700 integrated tools. Customers access the service via a subscription model with multiple pricing tiers and a free tier to start. New Relic differentiates itself by providing a single cohesive platform that consolidates monitoring tools, supports end-to-end visibility across the stack, and delivers AI-assisted observability. Its goal is to help companies optimize digital services, reduce downtime, and streamline operations by turning data into actionable performance insights.
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2008
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Grafana Assistant expands to more than 30 data sources. * Craig Risi Software Architect | Game Designer| Writer | Speaker Follow InfoQ on. Grafana Labs has expanded the capabilities of Grafana Assistant, enabling its AI-powered observability assistant to query and correlate data across more than 30 different data sources through natural language. The company claims that this update is a step toward "unified observability", allowing operators, developers, and site reliability engineers (SREs) to investigate incidents, generate queries, and troubleshoot complex distributed systems without switching between multiple monitoring tools. The enhancement builds on Grafana Assistant's broader AI strategy unveiled at GrafanaCON 2026, where the company positioned AI as an operational partner rather than simply a chatbot. By expanding the number of supported data sources, including cloud platforms, databases, observability backends, issue trackers, and infrastructure monitoring systems, Grafana is attempting to eliminate a common challenge facing modern operations teams: fragmented operational data spread across dozens of disconnected platforms. Modern production environments rarely rely on a single monitoring platform. Instead, organizations typically collect metrics, traces, cloud telemetry, infrastructure events, business data, and operational context all from different tools and sources. Traditionally, investigating a production incident has required engineers to move between these tools, correlate timestamps manually, reconstruct service dependencies, and piece together a complete understanding of what happened. Grafana Assistant aims to simplify that process by allowing users to ask natural language questions that span multiple systems simultaneously. Instead of manually constructing queries in PromQL, LogQL, SQL, or TraceQL, engineers can simply describe the problem they are investigating and allow the assistant to retrieve and correlate the relevant information. Unlike general-purpose AI assistants, Grafana Labs claims that Grafana Assistant has been designed specifically for observability workflows. Beyond answering questions, it can generate dashboards, construct complex monitoring queries, explain unfamiliar metrics, navigate Grafana resources, and launch investigations using telemetry from across an organization's infrastructure. With the latest release, support has expanded to include additional enterprise data sources such as Snowflake, Oracle, Elasticsearch, Dynatrace, Honeycomb, MongoDB, Zabbix, and Jira, allowing investigations to incorporate operational, infrastructure, and business context within a single conversation. Rather than forcing users to learn multiple query languages, the idea is that the assistant translates natural language into the appropriate queries while respecting existing permissions and role-based access controls. The announcement reflects broader shifts occurring within observability itself. As distributed systems become more complex and AI-powered applications generate increasing volumes of telemetry, simply collecting data is no longer enough. Operations teams increasingly need intelligent systems capable of correlating information across logs, metrics, traces, profiles, infrastructure events, and application behavior. As a result, like its competitors, Grafana has steadily expanded its AI portfolio throughout 2026, introducing AI Observability for monitoring large language model applications, Model Context Protocol (MCP) support for integrating external AI agents, and making Grafana Assistant available to self-managed Grafana Enterprise and OSS deployments. Grafana's announcement comes as observability vendors increasingly compete on AI capabilities rather than telemetry collection alone. Datadog has expanded its AI-powered Bits AI assistant to perform automated investigations and root cause analysis, while Dynatrace's Davis AI combines causal reasoning with automation to accelerate incident response. Splunk integrates AI Assistant into security and observability workflows, and New Relic has introduced Intelligent Observability features that automatically correlate telemetry and recommend remediation actions. While natural-language interfaces can make investigations faster and more accessible, the quality and accuracy of an assistant's responses remain dependent on several factors, including the completeness of the underlying telemetry, appropriate access permissions, and the ability of AI models to reliably generate and execute queries across diverse and heterogeneous data sources. Craig Risi. Craig Risi is a man of many talents but has no sense of how to use them. He could be out changing the world but prefers to make software instead. He possesses a passion for software design, but more importantly software quality and designing systems in a technically diverse and constantly evolving tech world. Craig is also the writer of the book, Quality By Design: Designing Quality Software Systems, and writes regular articles on his blog sites and various other tech sites around the world. When not playing with software, he can often be found writing, designing board games, or running long distances for no apparent reason.
US quantum computing innovator Quantinuum appoints CLO from GitLab. Robin Schulman joins following company's recent stock market listing 23 July 2026 US quantum computing business Quantinuum has appointed Robin Schulman as chief legal officer following its recent stock market listing. Schulman joins from software company GitLab, where she was CLO and head of corporate affairs. She brings more than two decades of legal and executive leadership experience to the role, helping high-growth tech companies with strategic transformations and public company evolution. She will also serve as company secretary. Broomfield, Colorado-based Quantinuum makes quantum computer systems and counts JP Morgan, Airbus, BMW and HSBC among its customers. The company debuted on the NASDAQ stock exchange in early June, valuing the business at roughly $17bn. Advertisement The company said it had also recently appointed Rory O'Byrne as chief people officer. Rajeeb Hazra, president and CEO of Quantinuum, said: "Both Robin and Rory are highly accomplished leaders who bring deep experience guiding technology companies through periods of transformation. Their proven track records of building high-performing organisations and world-class functions will provide an invaluable benefit to Quantinuum as we continue to scale our business and the commercialisation of quantum computing accelerates." Schulman arrives after six and a half years at GitLab, having previously been CLO at data platform Couchbase and general counsel at IT analytics company New Relic before that. She also had an in-house spell at Adobe Systems as legal counsel, having started her career in private practice at Fenwick & West. LAW OVER BORDERS COMPARATIVE GUIDES The New World of Foreign Direct Investment Law Guide Historic attitudes favouring globalisation are fundamentally changing... | 3yrs. She said: "Quantinuum sits at a fascinating intersection of groundbreaking science and real-world commercial impact, and I could not be more excited to join the team at this important moment in the company's journey. I look forward to partnering with Raj, our board and the leadership team to build a durable foundation that supports Quantinuum's continued growth and long-term success." In other computing-related moves, in April US computer chip giant Intel hired Aparna Bawa as chief legal and people officer from video conferencing platform Zoom, replacing CLO April Miller Boise. And in July last year, US quantum computing and networking company IonQ appointed Paul Dacier as CLO from Quinn Emanuel Urquhart & Sullivan, replacing Stacey Giamalis.
New Relic Notebooks GA: multi-cell observability workspace. 2h ago DevOps Tl;dr. New Relic launches general availability of Notebooks, a collaborative data exploration tool combining live queries, visualizations, and markdown for incident troubleshooting. Key points. * Multi-cell unified canvas with inline query comparison and dashboard-to-notebook drilldown * Natural language to NRQL translation and intelligent query formatter (Shift+Option+F) * Entity-level fine-grained access control with three IAM roles (Owner, Editor, Reader) * Free for all Full Platform Users; supports persistent workspaces and notebook-level variables Why it matters. Eliminates tab fatigue and context loss during incident response by consolidating multi-step investigations into persistent, shareable documents. SREs and DevOps engineers can now embed live queries directly in post-mortems and runbooks, making incident knowledge reusable and collaborative rather than static screenshots.
GitLab welcomes Thomas Lloyd as Chief Business and Legal Officer. * July 21, 2026 DevSecOps platform GitLab named Thomas Lloyd as Chief Business and Legal Officer. In this role, Lloyd will manage strategic growth, legal affairs, corporate development, and cloud partnerships. Additionally, he will advise the company board as corporate counsel. Operational leadership to scale ecosystem. Furthermore, GitLab expects his cross-functional experience to accelerate platform innovation and AI governance. Prior to this role, Lloyd served as Chief Business and Operations Officer at New Relic. Consequently, GitLab aims to expand its global partner ecosystem under his operational direction. "As organizations introduce AI into every stage of the software lifecycle, they need partners who can build the right ecosystem, invest in the right strategic opportunities, and govern AI responsibly," said Bill Staples, chief executive officer at GitLab. "Thomas brings the judgment, strategic investment experience, and operational discipline to help us do all three. I'm confident his leadership will help us move faster and deliver even more value as GitLab enters its next phase of growth." "Thomas' experience across business operations, law, and product and cloud partnerships makes him a strong addition to GitLab's leadership team," said Godfrey Sullivan, board member at GitLab. "The board looks forward to working with him as GitLab strengthens its position as the platform enterprises trust to build and ship software with speed and control." "GitLab sits at the center of how enterprises build and ship software with AI," said Thomas Lloyd, chief business and legal officer at GitLab. "My focus is on building an ecosystem strategy that keeps pace with our customers, deepening our product and cloud partnerships, and giving our board and broader company the counsel it needs to govern an AI-native company responsibly. I look forward to helping GitLab extend its reach and deliver even more value to our customers and partners." Additionally, this executive addition aligns with broader enterprise demand for secure, AI-driven software development tools. By strengthening strategic cloud alliances, GitLab reinforces its commitment to scalable enterprise growth across global markets. Ultimately, Lloyd's dual operational and legal leadership provides essential governance as software engineering environments evolve rapidly. Consequently, GitLab remains uniquely positioned to capture expanding market share in the modern DevSecOps landscape. For more stories on technology leaders shaping the future of enterprise solutions, visit its CXO Insiders.
New Relic announces Hein Hellemons as Chief Revenue Officer. New Relic | Published 14 July 2026 Enterprise software veteran brings a proven track record of scaling high-performing global sales organizations and driving revenue growth across AWS, Microsoft, and VMware New Relic, the Intelligent Observability company, announced the appointment of Hein Hellemons as Chief Revenue Officer (CRO). Hellemons will oversee the company's worldwide revenue and go-to-market strategy, leading global sales, commercial segments, and partner channel organisations to drive predictable, substantial growth. Hellemons brings to New Relic more than 25 years of experience leading global go-to-market organisations at some of the world's leading enterprise technology companies. Most recently, he served as CRO at Darktrace, a global leader in AI-powered cybersecurity. Prior to Darktrace, Hellemons held senior leadership positions at companies including Amazon Web Services (AWS), Microsoft, and VMware, where he helped enterprise customers accelerate their digital transformation journeys while building and scaling high-performing global sales organisations. "As AI transforms how software is built and operated, AI-strengthened observability has become foundational for modern businesses. This presents a tremendous market opportunity for us," said New Relic Chief Executive Officer Ashan Willy. "Hein is a world-class revenue leader who brings to New Relic invaluable experience leading companies through periods of growth and transformation. His background scaling global GTM organisations will be crucial as we expand our platform, deepen customer relationships, and accelerate growth. We are thrilled to welcome him to the leadership team." Hellemons joins New Relic as the company accelerates its footprint across global enterprises that are scaling AI. Reporting into Willy, Hellemons will cultivate high-performing teams and foster a strong execution culture, guiding the company through its next phase of growth with a focus on operational excellence and customer success. "I was drawn to New Relic by the immense market opportunity, its outstanding platform, highly respected brand and talented leadership team," said Hellemons. "New Relic is uniquely positioned to help companies succeed in the AI era and I'm excited to be part of this effort. I'm looking forward to working with Ashan and the rest of the executive team." About New Relic New Relic arms businesses with the trust and confidence required to thrive in the AI era. The New Relic Intelligent Observability Platform is the leading AI-strengthened platform designed to unify telemetry and business outcomes, bringing intelligence and automated actions to the most complex digital environments. The platform shifts teams from reactive firefighting to intelligent orchestration, leveraging AI-driven automation to optimize technology spend and protect revenue in real-time. That's why global leaders - Adidas Runtastic, Domino's, Ryanair, Swiggy, Topgolf, and William Hill - run on New Relic to drive innovation and deliver exceptional customer experiences.
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Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2008
Find jobs on Simplify and start your career today