NewRocket

NewRocket

ServiceNow-based digital transformation consulting and implementation

Overview

NewRocket provides digital transformation solutions on the ServiceNow platform, building tailored portals, intranets, and mobile apps to streamline workflows and boost user engagement. It delivers end-to-end digital workflow solutions by automating tasks, integrating processes, and defining API interfaces for external systems. It differentiates itself through deep ServiceNow expertise and customized, ongoing support for a global client base that includes energy providers and municipal services. Its goal is to help organizations improve efficiency and customer satisfaction by modernizing workflows and interfaces.

About NewRocket

Simplify's Rating
Why NewRocket is rated
C+
Rated B on Competitive Edge
Rated B on Growth Potential
Rated D+ on Differentiation

Industries

Consulting

Government & Public Sector

Enterprise Software

Company Size

11-50

Company Stage

Acquired

Total Funding

N/A

Headquarters

Vista, California

Founded

2016

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Simplify's Take

What believers are saying

  • ServiceNow included NewRocket in its 100-day AI guarantee program at Knowledge 2026.
  • Maestro and Claude Squads create fresh services revenue around governance, training, and managed delivery.
  • Origin launched May 2026, signaling demand for cleanup work before enterprise AI rollouts.

What critics are saying

  • ServiceNow bundles AI into native products, squeezing NewRocket's consulting premiums by 2026.
  • Heavy customization blocks AI adoption; Origin directly targets NewRocket's own installed-base debt.
  • Highmetric acquired NewRocket in 2021, so autonomy and brand differentiation already weakened.

What makes NewRocket unique

  • NewRocket is ServiceNow's Elite partner, with 4.34 CSAT on ServiceNow's partner finder.
  • It pairs ServiceNow AI Control Tower with Anthropic Claude, AWS, and delivery squads.
  • Origin emphasizes back-to-box remediation, protecting upgrade paths while enabling agentic AI.

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Benefits

Competitive compensation

Health, dental, vision, & disability

Retirement savings

Flexible PTO

Continued learning

Remote friendly

Employee Matter Program

Boosted on-boarding program

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
AiThority
Jun 29th, 2026
NewRocket launches Maestro to orchestrate and operate enterprise AI.

NewRocket launches Maestro to orchestrate and operate enterprise AI. New offering pairs ServiceNow AI Control Tower with NewRocket's expert-led services to orchestrate, govern, and prove the value of AI across its lifecycle. NewRocket, a leading AI-first partner providing technology-enabled services, today announced the launch of Maestro, an AI orchestration and governance offering that helps enterprises coordinate, scale, and measure AI with confidence. NewRocket's Maestro combines ServiceNow AI Control Tower with NewRocket's advisory and delivery services so organizations can move past AI experimentation and start orchestrating AI into measurable outcomes. As companies accelerate AI adoption, many find it hard to turn that investment into real business value. The problem is rarely a shortage of AI or workflows. It is the absence of a way to orchestrate it all. Maestro gives organizations a structured way to coordinate and govern AI across its full lifecycle, from intake and governance through adoption, optimization, and ongoing value measurement. The result is a clearer line from AI initiative to business impact. Right now, AI adoption is moving faster than most organizations can operationalize it. Many lack a central view of their AI landscape, clear ownership, and a consistent way to measure value. Without orchestration, that gap produces fragmented initiatives, more risk exposure, and investments that fall short of expectations. Jul 3, 2026 Prev Next 1 of 43,382 ServiceNow's AI Control Tower gives organizations a foundation for visibility and governance, but the technology alone is not enough. Companies still need expertise to orchestrate AI across teams and systems, design operating models, define the right processes, and tie AI initiatives back to business outcomes. Maestro brings the platform and that expertise together in one offering. Built with ServiceNow AI Control Tower, it provides a centralized AI inventory, a structured approach to orchestrating the AI lifecycle, embedded governance, risk, and compliance controls, frameworks such as the EU AI Act and the NIST AI RMF, to measure and track value against business KPIs, and advisory services to guide organizations through each stage of maturity. It goes beyond implementation by helping organizations put in place the processes and accountability needed to orchestrate and scale AI responsibly and deliver consistent results. "AI without structure leads to fragmented outcomes and increased risk," said Melissa Cohoe, Global Strategist for Security, Risk and Resilience at NewRocket. "Organizations need AI they can see, prove, and trust. Too often, AI operates in the shadows, value stays hard to measure, and governance slows innovation instead of enabling it. Maestro brings together AI Control Tower and expert guidance to orchestrate and scale AI end to end, giving leaders clear visibility, measurable outcomes, and the guardrails they need to scale with confidence." With Maestro, organizations can establish a single system of accountability for AI, orchestrate initiatives around business priorities, and continuously measure and optimize outcomes. By building orchestration, governance, and value management into every stage of the AI lifecycle, they can accelerate adoption while keeping control, compliance, and confidence in their results. Maestro is delivered through advisory, implementation, and managed services, with capabilities that include orchestration and management of the full AI enterprise across ServiceNow AI and other enterprise AI products, lifecycle workflows that run from intake to monitoring and renewal, governance and risk controls aligned to regulatory and organizational requirements, value measurement against defined business KPIs, and maturity-based engagement that meets organizations wherever they are in their AI journey. Maestro offers multiple entry points, including AI asset inventory, lifecycle management, and value realization, so organizations can start where they are and grow toward a fully orchestrated, governed, and value-driven AI program. [To share your insights with us, please write to [email protected]]

Associated Press
Jun 29th, 2026
NewRocket launches Maestro to orchestrate AI with ServiceNow AI Control Tower

NewRocket has launched Maestro, an AI orchestration and governance offering that combines ServiceNow AI Control Tower with expert-led services to help enterprises coordinate, scale and measure AI initiatives. The offering addresses the challenge of turning AI investment into measurable business value. Maestro provides centralised AI inventory, structured lifecycle orchestration, embedded governance and risk controls aligned with frameworks including the EU AI Act and NIST AI RMF, and value tracking against business KPIs. The platform aims to give organisations visibility across their AI landscape whilst maintaining compliance and control. The offering is delivered through advisory, implementation and managed services, with capabilities spanning AI enterprise management, lifecycle workflows, governance controls and maturity-based engagement. Maestro offers multiple entry points, allowing organisations to begin at their current AI maturity level.

Associated Press
Jun 9th, 2026
NewRocket joins Anthropic's Claude Partner Network with enterprise AI training and deployment services

NewRocket, an AI-first technology services provider, has joined Anthropic's Claude Partner Network as a launch Select partner and introduced new enterprise offerings for Claude deployment. The company is launching three service lines: Claude training and enablement programmes, adoption services for change management and governance, and forward-deployed "Claude Squads". Claude Squads embed AI engineers, solution architects and workflow experts directly with client teams to deliver high-impact AI initiatives focused on business value realisation. NewRocket positions itself as a services partner connecting Anthropic and ServiceNow, using Claude's AI capabilities with ServiceNow as the control plane for orchestration and governance. The offerings aim to address common enterprise AI challenges including complexity, slow time-to-value and fragmented tools.

PR Newswire
May 12th, 2025
Newrocket Launches Flightpath.Ai At Knowledge 2025: A Fast, Business-Ready Path To Applied Gen Ai And Agentic Ai On Servicenow

LAS VEGAS, May 5, 2025 /PRNewswire/ -- NewRocket, a global leader in ServiceNow strategy and transformation, has announced the launch of Flightpath.AI, a four-week engagement designed to help organizations explore and apply Generative AI (Gen AI) and Agentic AI in meaningful business processes. The program will deliver real prototypes, measurable impact, and momentum for broader adoption.FlightPath.AI will make its debut at ServiceNow Knowledge 2025, where NewRocket will showcase how organizations can take AI from concept to practical application. Built with a focus on execution, Flightpath.AI enables customers to move beyond theoretical assessments and into hands-on, outcome-driven innovation. By combining NewRocket's deep ServiceNow expertise with its AI engineering capability, the engagement helps customers develop and validate a practical AI strategy that aligns with their business priorities — with real results delivered in just four weeks

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