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NewRocket
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ServiceNow-based digital transformation consulting and implementation
NewRocket
Work Here?
ServiceNow-based digital transformation consulting and implementation
Overview
NewRocket provides digital transformation solutions on the ServiceNow platform, building tailored portals, intranets, and mobile apps to streamline workflows and boost user engagement. It delivers end-to-end digital workflow solutions by automating tasks, integrating processes, and defining API interfaces for external systems. It differentiates itself through deep ServiceNow expertise and customized, ongoing support for a global client base that includes energy providers and municipal services. Its goal is to help organizations improve efficiency and customer satisfaction by modernizing workflows and interfaces.
About NewRocket
Industries
Consulting
Government & Public Sector
Enterprise Software
Company Size
11-50
Company Stage
Acquired
Total Funding
N/A
Headquarters
Vista, California
Founded
2016
Your Connections
People at NewRocket who can refer or advise you
Simplify's Take
What believers are saying
- $56.5M 2025 revenue and 514 employees indicate established services scale.
- ServiceNow’s AI demand supports NewRocket’s workflow-centric implementation and governance offerings.
- Global offices in Vista, New York, London, and Pune support delivery expansion.
What critics are saying
- Heavy dependence on ServiceNow exposes NewRocket to platform and channel shifts.
- Prototype-led AI offerings are easy for larger integrators to copy and compress margins.
- Crowded enterprise consulting markets create intense competition for growth and renewals.
What makes NewRocket unique
- Elite ServiceNow partner focused on employee service portals and digital workflows.
- Combines ServiceNow consulting with AI deployment, governance, and workflow orchestration.
- Offers forward-deployed Claude Squads and four-week Flightpath.AI engagements.
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Benefits
Competitive compensation
Health, dental, vision, & disability
Retirement savings
Flexible PTO
Continued learning
Remote friendly
Employee Matter Program
Boosted on-boarding program
Growth & Insights and Company News
6 month growth
↓ -6%1 year growth
↓ -6%2 year growth
↓ -6%LAS VEGAS, May 5, 2025 /PRNewswire/ -- NewRocket, a global leader in ServiceNow strategy and transformation, has announced the launch of Flightpath.AI, a four-week engagement designed to help organizations explore and apply Generative AI (Gen AI) and Agentic AI in meaningful business processes. The program will deliver real prototypes, measurable impact, and momentum for broader adoption.FlightPath.AI will make its debut at ServiceNow Knowledge 2025, where NewRocket will showcase how organizations can take AI from concept to practical application. Built with a focus on execution, Flightpath.AI enables customers to move beyond theoretical assessments and into hands-on, outcome-driven innovation. By combining NewRocket's deep ServiceNow expertise with its AI engineering capability, the engagement helps customers develop and validate a practical AI strategy that aligns with their business priorities — with real results delivered in just four weeks
NewRocket has been awarded the "2024 L&D BEST award", "2024 ServiceNow employee workflow partner of the year", "2023 ServiceNow worldwide customer workflow partner of the year" and "2023 ServiceNow creator workflow partner of the year".
As an accomplished leader in the technology and consulting sector, Mr. Palermo has a track record of building and growing platform-oriented services businesses and leading many successful business units with services similar to those of NewRocket. He offers extensive experience enhancing customer outcomes by delivering innovative solutions and offerings, driving operational excellence, and directing high-performing teams. "Having collaborated with Frank on several business endeavors, I am thrilled to be working closely with him once again – he brings a unique blend of expertise in AI, data and workflows. He is also skilled at consulting and setting up innovation labs, and he has terrific leadership attributes," said Harsha Kumar, CEO of NewRocket. "We are confident that his leadership will further strengthen our ability to deliver creative solutions to our clients while expanding our footprint in the Agentic AI and ServiceNow consulting space."
NewRocket welcomes Dave Medd as first Chief Operating Officer.
NewRocket is Hiring for 29 Jobs on Simplify!
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About NewRocket
Industries
Consulting
Government & Public Sector
Enterprise Software
Company Size
11-50
Company Stage
Acquired
Total Funding
N/A
Headquarters
Vista, California
Founded
2016
NewRocket is Hiring for 29 Jobs on Simplify!
Find jobs on Simplify and start your career today