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Newrez is a national mortgage lender and servicer offering conventional, government-insured, and jumbo home loans through retail, wholesale, and correspondent channels. It originates loans via a multi-channel platform and may sell many loans on the secondary market while retaining the right to service them, handling the full process from application to loan maintenance. Its edge comes from a broad channel approach and growth through acquisitions like Caliber Home Loans, enabling it to service both its own and third-party portfolios and generate steady servicing income. The company aims to capture a large share of the mortgage market by providing diverse financing options and building scale in both origination and servicing.
Industries
Financial Services
Real Estate
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Whitemarsh Township, Pennsylvania
Founded
N/A
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Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
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401(k) Retirement Plan
401(k) Company Match
Pet Insurance
Adoption Assistance
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Employee Assistance Plan
NewRez reaches $15.5M settlement over improper home insurance charges. The Herald-Mail Aug. 14, 2026, 11:12 a.m. ET * Mortgage servicer NewRez reached a $15.5 million settlement with 47 jurisdictions over improper insurance charges. * The company was accused of charging borrowers for force-placed insurance, even when they already had coverage. * Over 4,200 affected borrowers nationwide will receive a total of $4.5 million in restitution. * NewRez will also pay $11 million in penalties and costs and must enhance its internal controls. Mortgage servicer NewRez has reached a $15.5 million settlement with Maryland and 46 other jurisdictions regarding the company improperly charging borrowers for force-placed insurance, according to the Maryland Department of Labor. "The settlement resolves findings that NewRez improperly charged borrowers for force-placed insurance even when those borrowers already had active homeowners insurance coverage, adding costs on top of the mortgage payments families were already covering," the release states. Marylanders with questions about the NewRez enforcement action should contact Assistant Commissioner of Enforcement Dana Allen at [email protected], the release states. Residents also can visit NMLS Consumer Access to verify a company is licensed to do business in Maryland and to view past enforcement actions. NewRez LLC is one of the country's largest mortgage servicers. It may be known to Maryland borrowers through Shellpoint Mortgage Servicing, its servicing brand. Maryland also will get about $300,000 in civil penalties, which is the 9th highest penalty amount among the 46 states and D.C. participating in the settlement. "Our Office of Financial Regulation is holding financial companies accountable and getting money back for Maryland families," Maryland Labor Secretary Portia Wu said in the release. "Marylanders trust that when they pay their insurance premiums, they won't also be billed a second time for coverage they never needed," Maryland Commissioner of Financial Regulation Antonio P. Salazar said in the release. "This settlement holds NewRez accountable and puts real money back in the pockets of Maryland homeowners," Salazar said. "Force-placed insurance is often required when a homeowner's policy is cancelled, delinquent, or insufficient in coverage and the borrower has not secured replacement coverage. When necessary, a lender, bank, or loan servicer may force the replacement coverage to protect its financial interest in the property, but this coverage is typically significantly more costly than a policy the consumer secures on their own," the release states. NewRez, based in Pennsylvania, worked with state regulators to identify and remediate the issue. The company will return $4.5 million to over 4,200 affected borrowers across the U.S. NewRez also will pay another $11 million in costs and penalties. The company "will be required to implement and conduct enhanced monitoring of loans with force-placed insurance and to strengthen internal controls," the release states. "NewRez neither admits nor denies allegations that it engaged in any wrongdoing or that it violated any applicable laws, regulations, or rules at issue here, as well as with respect to any conduct related to persons identified for redress or remediation in connection with this Agreement," according to the consent order posted at the New York State Department of Financial Services' website. The consent order lists administrative penalties, $9.9 million in total, that NewRez is to pay to each participating state and D.C. based on a formula agreed to by the participating jurisdictions. Those administrative penalties, rounded to the nearest dollar, include: * Maryland: $294,226 * Delaware: $79,396 * District of Columbia: $81,706 * Pennsylvania: $211,066 * Virginia: $233,396 * West Virginia: $77,086 Another almost $1.1 million is to be paid to a group of 12 jurisdictions that participated in the examination and settlement negotiations process, according to the consent order. That includes $109,063 for D.C. and $87,063 for Pennsylvania.
Newrez servicing arm sued in New Jersey over alleged RESPA violations. Homeowner claims Shellpoint gave shifting answers and stalled mortgage assistance efforts Article Summary. A New Jersey homeowner filed suit against Newrez, dba Shellpoint Mortgage Servicing, alleging RESPA and state law violations related to loss-mitigation and account communications. The complaint was filed July 8 and amended July 16. AI Summary A New Jersey homeowner has filed a lawsuit against Newrez LLC, dba Shellpoint Mortgage Servicing, alleging the company engaged in years of unfair mortgage servicing practices that deprived her of a meaningful opportunity to avoid foreclosure. The complaint, filed in the Superior Court of New Jersey, Law Division in Essex County, was brought by homeowner Autumn M. Urling. She claims that Shellpoint repeatedly delayed decisions, provided inconsistent information and mishandled her requests for mortgage assistance, resulting in financial losses and jeopardizing both her home and home-based business. $33.25 /mo bill annually * Unlimited access to HousingWire.com * Exclusive research and housing market data * Subscriber-only newsletters and early access Read one free article now
Newrez surpasses 3,000 volunteer hours for their National Volunteer Challenge 2026. Date Published: June 29, 2026 In celebration of National Volunteer Week (April 19-25, 2026), Newrez hosted its third annual Volunteer Challenge, bringing employees together to give back to their communities. During the month of April, Newrezers outdid themselves and logged a combined 3,219 volunteer hours, close to 500 hours more than the previous year. As in years past, its five core offices participated in a friendly volunteer competition to see which site would make the greatest impact. After two consecutive wins by the Houston office, a new site took the top spot. Its Fort Washington office earned the title of Volunteer Site of the Year in 2026, logging an impressive 762 hours. Its individual competition also highlighted an outstanding contributor. This year's top volunteer, Emily Wascura, logged 256 hours in April. Most of her time was spent with the Foundation for Easton Schools, where she chaperoned nine high school students on an educational trip to France, helping them explore the country's language, culture, art, history and architecture. In addition to the competition, the Community Investment team organized a companywide initiative focused on food insecurity, partnering with six food banks across the country. Newrezers stepped up, with 108 employees volunteering 285 hours to assemble 4,224 bags and boxes that helped distribute 122,649 pounds of food to communities in need. Although the 2026 Volunteer Challenge is complete, Newrez offers benefits to help employees give back all year. Volunteer Time Off. In 2025, about 24% of Newrezers reported volunteer hours. Although not all employees used their paid Volunteer Time Off (VTO) to do so, Newrezers volunteered nearly 12,000 hours. Full-time employees receive 8 hours of paid VTO each year, while part-time employees receive 4 hours. In 2025, 20% of Newrez employees used the benefit, contributing more than 7,000 paid volunteer hours. This program helps employees stay engaged with the causes that matter most to them. Dollars for Doers. Through Dollars for Doers, employees can turn their volunteer time into additional charitable contributions. The program provides $10 for every volunteer hour logged, up to a $1,000 annual cap, which can be donated to eligible nonprofits through the Giving Portal. In 2025, 71% of Dollars for Doers rewards issued were redeemed, so that employees could continue to give back even more. Newrezers continue to demonstrate a strong commitment to supporting their communities, and Newrez look forward to seeing what employees do next. Newrez has assembled a treasure trove of jargon-free information to demystify home-financing and arm you with valuable insights and actionable options.
Newrez targets rising insurance costs with Matic partnership. May 29, 2026 Managing Editor Rising homeowners insurance costs are pushing lenders to expand affordability tools beyond the mortgage itself Newrez is expanding its partnership with digital insurance marketplace Matic, adding real-time homeowners insurance comparison capabilities to its HomeHub customer portal. The integration allows Newrez homeowners to compare personalized homeowners insurance coverage options and receive quotes 24/7 through the HomeHub platform. Customers can also review their current insurance risk assessment and policy protection score, providing additional insight into their coverage needs. The addition builds on Newrez's HomeHub platform, launched in the fourth quarter of 2025, which provides customers with access to loan information, refinance opportunities, home equity management tools, local home listings, and support services. "By fully integrating the Matic platform into the Newrez HomeHub experience, our homeowners will be able to explore real-time insurance savings, similar to how we proactively notify customers when they can save money on their mortgage," said Leslie Gillin, chief commercial officer at Newrez. "Insurance costs have trended up dramatically over the past five years, and we wanted to help proactively mitigate this real pain point our homeowners have been dealing with." The announcement comes amid rapidly rising homeowners' insurance costs. A recent Newrez report, previously covered by NMP, found average premiums increased 64% between 2021 and 2025, with more than one in five states posting increases of at least 75%. The typical annual premium reached $2,625 by the end of 2025, and homeowners in several states now pay close to or more than $4,000 per year. Get the NMP Daily Essential stories, every weekday. Homeowners insurance directly affects monthly housing payments and escrow costs, making premium increases another factor influencing overall borrower affordability. Newrez said homeowners who switched insurance carriers through Matic saved an average of $928 last year, suggesting that actively shopping for coverage may offer borrowers another avenue to reduce monthly housing costs. "We're pleased to expand our partnership with Newrez and bring Matic's network of over 70 carriers to Newrez's digital ecosystem," said Ben Madick, CEO and co-founder of Matic. "Over the past several years, Newrez and Matic have worked together to help homeowners navigate rising insurance costs across the country. This integration makes the process of comparing coverage options more efficient and accessible for Newrez homeowners." According to Newrez, the expanded integration is intended to make insurance comparison shopping a seamless part of the homeowner experience. "We're setting a new standard for homeownership platforms by embedding this new capability directly into HomeHub - meeting homeowners where they are and making it easier for them to save money and navigate their options with greater clarity," Gillin added. *This article was primarily written by a human author. AI tools were used in a limited capacity for research assistance or light editing.
FHFA orders Fannie Mae and Freddie Mac to accept crypto holdings as mortgage qualifying assets. May 22, 2026 By: Tothemoon team Key highlights. * FHFA Director William Pulte has ordered Fannie Mae and Freddie Mac to draft policies recognizing crypto held on U.S.-regulated exchanges as eligible reserves for single-family mortgage underwriting. * Borrowers will not need to convert digital assets to U.S. dollars to qualify, but holdings must be custodied on a centralized exchange subject to all applicable U.S. laws. * This marks the first formal step by a major U.S. housing regulator to integrate cryptocurrency into the mortgage underwriting framework that backs trillions of dollars in home loans. The Federal Housing Finance Agency has directed Fannie Mae and Freddie Mac to develop proposals for treating cryptocurrency held on U.S.-regulated exchanges as qualifying reserve assets in single-family mortgage risk assessments. The directive, issued by FHFA Director William Pulte, eliminates the existing requirement for borrowers to convert digital holdings into U.S. dollars before those assets can count toward mortgage qualification. Details of the order confirm it applies to assets custodied on centralized exchanges subject to all applicable federal and state laws. Under current rules, crypto assets that have not been converted to fiat cannot factor into a borrower's qualification for any mortgage backed by the two government-sponsored entities, which together underwrite the vast majority of U.S. residential mortgages. The FHFA directive changes that by explicitly instructing both GSEs to draft risk frameworks that treat verified cryptocurrency reserves as functionally equivalent to traditional financial reserves, with specific volatility mitigations and caps on the proportion of reserves that crypto can constitute. Legal analysts reviewing the directive note that the practical effect could be substantial. According to an analysis by Alston, borrowers with significant Bitcoin or other digital asset holdings but limited fiat liquidity have historically been unable to leverage those assets in homebuying. The new framework would directly address that gap, opening the mortgage market to a broader segment of crypto-native wealth. The move aligns with a broader shift in how U.S. regulators are treating digital assets as legitimate financial instruments. Mortgage lender Newrez had already announced a crypto-backed mortgage program at the end of 2025, signaling growing appetite from private lenders. Fannie Mae and Freddie Mac have not yet published finalized policies in response to the directive, though an FHFA spokesperson confirmed the rulemaking process is actively underway.
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Industries
Financial Services
Real Estate
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Whitemarsh Township, Pennsylvania
Founded
N/A
Find jobs on Simplify and start your career today