HPE has picked ServiceNow to run support services for its Cloud & AI business under a five-year agreement, ServiceNow announced on October 28, 2026. The deal aims to deliver AI-powered support at scale. HPE will use the ServiceNow AI Platform as a single base for case and service management. Its Super Intelligence Control Tower will let HPE discover, secure, govern, observe, and measure AI agents, models, and identities, and stop any agent that acts outside its permissions. The rollout also covers customer service, field technician dispatch, data integration, hardware asset tracking, and returns handling. "Support is a critical part of the customer experience," said Mark Bakker, executive vice president and general manager, Operations, at HPE.

Hewlett Packard Enterprise (HPE) shares rose about 4% to $57.46, outpacing other AI server stocks. Dell Technologies gained roughly 2% to $462.42, while Super Micro Computer was essentially unchanged at $33.73. The S&P 500 ETF SPY slipped 0.34% to $761.35, while the Global X Data Center & Digital Infrastructure ETF rose about 2% to $25.39. HPE expanded its AI Factory offerings with NVIDIA and deepened a partnership with Schneider Electric to deploy industrial AI agents at the edge. It also said its Spaceborne Computer-4 will travel to the Moon's south pole on Astrolab's FLIP rover later this year. Investors may be favouring HPE's broader mix of enterprise, edge, and specialised computing over narrower peers.

Hewlett Packard Enterprise (HPE) plans to support Nvidia OpenShell and introduce Vera CPU rack infrastructure. The move targets businesses that want tighter control over autonomous AI systems, sensitive data, and computing resources. HPE shares traded at $54.60, down 6.14%, at 11:20 EST on Thursday. In its fiscal third quarter, Cloud and AI revenue reached $9.0 billion, up 25.4% from a year earlier. The segment's operating margin rose to 17% from 7%. GuruFocus puts the shares 90.98% above its $28.59 GF Value estimate, suggesting investors still expect strong growth. HPE must now turn its AI offering into revenue and cash flow while defending its margin gains.