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Observe.AI
AI-powered conversation intelligence platform
AI & Machine Learning
Financial Services
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Company Overview
Observe.AI offers a conversation intelligence platform powered by a 30 billion-parameter contact center large language model (LLM) and Generative AI, providing insights from 100% of customer interactions to enhance frontline team performance and drive business outcomes. The platform enables real-time guidance, targeted coaching, and automated workflows, leading to improved sales conversions, compliance adherence, and customer sentiment.
AI & Machine Learning
Financial Services
Company Stage
Series C
Total Funding
$221.1M
Founded
2017
Headquarters
Redwood City, California
Growth & Insights
Headcount
6 month growth
↑ 14%1 year growth
↑ 26%2 year growth
↑ 31%Location
Experience Level
Category
Education Level