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Olo provides a cloud-based software platform that helps multi-location restaurant brands manage digital ordering and delivery. It offers an open SaaS system that connects and coordinates various online ordering channels, enabling restaurants to receive, route, and fulfill orders through a single interface. The product works by integrating a brand’s digital channels into one platform where orders, deliveries, and customer interactions are tracked and managed, with revenue coming from recurring subscriptions and per-order transaction fees. Unlike some competitors that lock you into a single service, Olo emphasizes an interoperable, connected ecosystem and serves hundreds of multi-location brands. The company aims to help restaurants grow online orders, optimize operations, and improve customer engagement and satisfaction by simplifying digital access and execution.
Industries
Food & Agriculture
Enterprise Software
Company Size
501-1,000
Company Stage
IPO
Headquarters
New York City, New York
Founded
2005
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Now Serving: loyalty programs guests actually want. August 26, 2026 August 25, 2026 Why loyalty became a growth priority for three established Olo brands What each brand looked for when evaluating a loyalty platform How they're planning to reward the guests who keep coming back Every restaurant has a handful of guests who show up like clockwork - the same order, the same booth, a first-name greeting from the staff. While loyalty already exists, the harder part is building a program that makes guests feel recognized instead of training them to wait for the next discount. Really, it's hospitality at scale: taking the recognition a regular gets in person and making it work across every digital touchpoint. In this edition of Now Serving, Olo caught up with three brands that have run on Olo for a while and recently added loyalty to the mix: Olga's Kitchen, MOTO Pizza, and Barberitos, part of the WOWorks family. Here's why Olo Loyalty made the priority list this year, what each brand wanted from a platform, and how it plans to reward the guests who keep coming back. Why has loyalty become a priority for you? "Guests today have more options than ever, so the brands that win are the ones that make guests feel recognized, not just transacted with. For Barberitos, loyalty isn't just a discount mechanism - it's how we build a real relationship with our regulars. Since joining WOWorks, we've been investing in a modernized tech stack, and loyalty was one of the first pieces we wanted to get right, because it directly ties to repeat visits and gives us first-party data we can actually use to understand our guests, not just guess at what they want." * Jason Levinson, VP Marketing Technology, WOWorks/Barberitos "Loyalty gives us the opportunity to build stronger relationships with our guests while increasing visit frequency and growing first-party traffic. Our goal is to create a program that feels genuinely valuable to the guest, not simply another discount platform." * Ryan P. Jones, Vice President and Brand Leader, Olga's Kitchen "Loyalty has always been a priority for Olo because Olo genuinely have the greatest guests and following of MOTO Heads. From waiting hours in line to preordering pizza months in advance, its guests have shown Olo an incredible amount of loyalty from the very beginning. Olo has always wanted to find a meaningful way to give some of that love back, and Olo finally have the opportunity to do it. Olo is currently building a custom app and preparing to launch its loyalty program in the coming months. At its core, it's really its way of saying thank you to the people who have supported MOTO and helped Olo grow." * Nora Hermann, Chief Operating Officer, MOTO Pizza What was important to you when you were evaluating loyalty platforms? How did Olo fulfill your wish list? "We wanted a program that was frictionless to join - no long sign-up forms, no app download required just to start earning - because every extra step is a guest we lose. We also wanted flexibility to evolve the program over time, like adjusting tiers or running bonus point promotions, without needing a full rebuild every time we wanted to try something new. And since we operate across nearly 50 franchise locations, seamless POS integration was non-negotiable. Olo checked those boxes: guests can enroll with just a phone number, our team can look someone up at the register in seconds, and we've been able to layer in features like tiered status on a platform that talks directly to our POS." * Jason Levinson, VP Marketing Technology, WOWorks "We wanted a platform that was easy to join and use, fully integrated with our ordering experience, and capable of turning guest data into more relevant communication. Olo gives us a more seamless, phone-number-driven experience while bringing ordering and loyalty together within one connected ecosystem." * Ryan P. Jones, Olga's Kitchen "For Olo, the experience was just as important as the functionality. MOTO is a pretty unique brand. Olo make ODD Pizza, and Olo didn't want an app or loyalty experience that felt like something its guests had seen a hundred times before. Olo wanted a custom user experience that felt unmistakably MOTO and like a true extension of its stores, its pizza, and its brand. At the same time, seamless integration with Olo was a must. Olo Loyalty gave Olo the loyalty capabilities and integration with the Olo ecosystem Olo needed, while Techtris gave Olo the ability to really customize the UI and bring the MOTO experience to life. That combination allowed Olo to get the functionality Olo needed without sacrificing the creativity and personality that are so important to its brand." * Nora Hermann, MOTO Pizza What's your favorite way to connect with or reward your loyalty guests? "Honestly, the birthday reward gets the best reactions - it's a small thing, but it makes people feel remembered. Olo also love that its tiered program (Entry, Gold, Platinum) gives guests something to work toward, so a reward doesn't feel like a one-and-done - it feels like status they're building over time. I have to say, I have also had the honor of speaking to some of its guests that have had account issues in the past (phone number or email address changes) and helping them work through that on a 1:1 basis and making them happy is super rewarding. It's not always about the tech, sometimes a personal phone call, which is a small effort for me, seems like a massive ovation to a guest." * Jason Levinson, WOWorks "I am most excited about recognizing what matters to each guest and delivering a reward that feels timely and personal. Whether it is encouraging that important second visit or celebrating our most loyal guests, the best offers create a reason to return without feeling generic or overly promotional." * Ryan P. Jones, Olga's Kitchen "We are SO excited about this part. We have some really fun things planned for how we'll surprise, delight, and reward our MOTO Heads through loyalty - but we're going to keep those under wraps for now. Our guests have given us a lot of love over the years, and we can't wait to finally have a new way to give some of that love back. Stay tuned." * Nora Hermann, MOTO Pizza The bottom line Three different brands share one idea when it comes to loyalty: a program only works if guests feel like more than a phone number in a database. Whether that means a birthday reward, a custom app built to feel unmistakably on-brand, or a personal phone call to fix an account issue, these brands are betting that recognition builds more repeat visits than a coupon ever could. If your brand is ready to turn regulars into your biggest fans, Olo'd love to show you how Olo can help. Request a demo. Curious why brands choose Olo? Check out the last edition of Now Serving.
Shipley Donuts launches online catering program powered by Olo. Aug 25 2026 Shipley Donuts, the nation's largest brand of fresh, handmade daily donuts and kolaches, has launched its new online catering program powered by Olo Catering, now available systemwide for large group orders. The new online donut catering platform makes it easier than ever for guests to place large orders for meetings, corporate events, team celebrations and group gatherings directly through the brand's website at shipleydonuts.com/catering. The Shipley Donuts catering menu features crowd-pleasing favorites built for sharing along with exclusive items, including: Pre-set Donut and Kolache Bundles: Shipley takes out the guesswork with curated combinations sure to please everyone Mini Kolaches: Savory, fresh-baked kolaches offer a satisfying, bite-sized morsel ideal for groups of any size and for any occasion Donut Hole Trays: Sweet, shareable trays perfect for large group orders and event catering Coffee to Go Box: Add-on coffee service for complete catering packages "Our new catering platform makes it easier than ever for guests to bring Shipley to the office, the classroom or any gathering, while creating additional growth opportunities for our franchisees," said Shipley Donuts Chief Marketing Officer Bill Leibengood. The Olo Catering integration marks a first-of-its-kind infrastructure milestone for Shipley, representing the brand's first dedicated large-order online ordering platform. Built on Shipley's growing digital ordering momentum, the launch signals a significant step forward in the brand's operational and growth strategy, giving both guests and franchise operators a seamless, scalable solution for high-volume orders. Pricing varies by local shop location. Orders are available for pickup or delivery, with pre-order available through the app or website.
Sonatype names three industry veterans to executive team to lead the next chapter of agentic development. New leaders bring deep expertise in scaling organizations and strengthening market leadership growth amid accelerating demand for secure, AI-driven software development. Fulton, Md., June 09, 2026 (GLOBE NEWSWIRE) - Sonatype(R), the company that accelerates agentic software development with confidence, today announced the appointments of Casey Watson as Chief Revenue Officer (CRO), Jason McClelland as Chief Marketing Officer (CMO), and Sherri Manning as Chief Human Resources Officer (CHRO). These appointments come at a pivotal moment for Sonatype as the company scales its go-to-market, revenue, and people strategies to meet growing enterprise demand for secure, AI-driven software development. "Sonatype is operating at the intersection of three of the most important forces in technology today: AI, open source, and cybersecurity," said Bhagwat Swaroop, CEO of Sonatype. "Casey, Jason, and Sherri bring the experience and leadership we need to scale growth, lead our marketing initiatives, and continue building a high-performance culture that matches the pace of AI." Watson brings more than three decades of IT experience across software engineering and senior sales leadership, with a track record of building high-performing teams in complex, high-growth technology organizations. Most recently SVP of Sales for North America at OneTrust, he previously held leadership roles at VMware Tanzu, R3, Siemplify, and Docker. As CRO, Watson will lead Sonatype's global revenue strategy and go-to-market execution, aligning pre- and post-sales efforts to create a more cohesive customer journey. "Organizations today are under increasing pressure to innovate faster while maintaining trust and security across the software supply chain," said Casey Watson, CRO at Sonatype. "Sonatype is uniquely positioned to help customers meet that challenge, and I'm energized by the opportunity to work alongside this talented team to strengthen our customer partnerships, align our go-to-market efforts, and help organizations innovate securely at scale." McClelland joins Sonatype with a track record of creating new categories and leading growth at global enterprise companies, including Salesforce, Adobe, Heroku, and DataStax, with extensive experience in scaling both emerging and legacy technologies to achieve strategic goals. As CMO, he will focus on advancing Sonatype's AI and agentic initiatives to meet evolving customer needs in a dynamic landscape. "I came to Sonatype because I believe this organization holds the critical intelligence required for developers to code quickly and safely with AI," said Jason McClelland, CMO at Sonatype. "Software developers are at the forefront of a dynamic, progressively opaque development ecosystem that is in the midst of upheaval. I'm excited to help build on the legacy of Nexus Repository and Maven Central and support Sonatype by ushering in a new era of developer enablement that starts with foundational control." Manning brings nearly three decades of experience building strong, trusting, and empathetic cultures while scaling global teams at high-growth organizations. Manning comes to Sonatype from Olo, where she was the Chief People Officer, leading HR strategy, focused on employee growth and engagement, after roles at BigCommerce, Q2ebanking. At Sonatype, Manning seeks to deepen the organization's culture to ensure employees are supported and rewarded, enabling them to see the direct impact of their efforts. "I'm excited to be part of a company that puts its people and culture first, creating an environment where employees can thrive and innovate to help keep the world's software safe," said Sherri Manning, CHRO at Sonatype. "Sonatype already has great people doing important work. My mission is to ensure that employees can see the impact they are making in their day-to-day work." The need for secure AI development has never been clearer. With McClelland, Watson and Manning, Sonatype is strengthening its leadership to accelerate strategic growth, drive market leadership, and ensure the company remains the trusted authority in AI-driven DevSecOps, building on the critical foundation of Nexus Repository. To learn more about how Sonatype is advancing safe, compliant AI development with the Nexus One Platform, visit https://www.sonatype.com/products/nexus-one-platform. About Sonatype Sonatype is the company that accelerates agentic software development with confidence. Trusted by thousands of enterprises and millions of developers, Sonatype helps organizations build with confidence by governing the open source, AI-generated, and third-party components that power modern software. As the steward of Maven Central and the company behind Nexus Repository, Sonatype provides unmatched visibility into how software is built, consumed, and secured - helping teams move faster, reduce risk, and ship software with confidence at AI scale. To learn more about Sonatype, please visit www.sonatype.com. Megan Schmidt Sonatype [email protected] Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. Alabama Business Reporter do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
Wyndham Rewards: Hotel points for food delivery? Learn how! Wyndham Rewards now allows members to earn and redeem points through restaurant delivery with Olo, offering new avenues for loyal customers. CardGuru Team about 4 hours ago Wyndham Rewards has announced an expansion of its member perks, integrating with Olo, a leading on-demand commerce platform for restaurants. This new collaboration allows Wyndham Rewards members to earn and redeem points directly through restaurant delivery and pickup orders. This initiative aims to provide more value and flexibility to its loyal customer base, allowing them to utilize their rewards beyond hotel stays. Wyndham Rewards, known for its extensive portfolio of hotels worldwide, is now venturing into the food delivery sector to enhance its members' earning and redemption opportunities. The integration with Olo means that thousands of restaurants across various brands will now be accessible for members to accrue or spend their points. This move is part of a broader strategy by Wyndham to keep its rewards program competitive and appealing in a dynamic market. CardGuru's take. This move by Wyndham Rewards is a clever play to increase engagement and provide tangible value to its Indian customer base, even when they're not traveling. For frequent travelers who might find their hotel points accumulating between trips, being able to convert everyday food delivery into rewards, or use existing points to pay for meals, is a significant benefit. Indian credit card users, especially those with co-branded travel cards or those loyal to Wyndham properties, should pay close attention. This integration could make your credit card's rewards much more versatile. Cardguru recommend checking if your favorite local restaurants are part of the Olo network and aligning your food delivery habits to maximize point accrual. This is an excellent opportunity to stretch your rewards further, so make sure to link your Wyndham Rewards account where applicable. Original source Find the perfect credit card. Use its smart tools to discover cards that match your spending habits.
Outstanding Operator: Mo' Bettahs. A transformative shift in the approach to catering is at the core of a significant expansion effort for Mo' Bettahs, a Utah-based Hawaiian-style eatery with 75 locations across seven states, which boasted just six locations a decade ago. A 2026 Food On Demand Outstanding Operator, the Hawaiian-style chain took efforts to revamp its off-premises operations in 2024 and 2025. From the introduction of a call center to catering menu innovation to new tech partnerships, the brand's recent investments continue to fuel its growth this year. Cassie Duval, Mo' Bettah's director of catering, said reshaping catering operations and experience has proven a significant focus for the brand even before she started in her role last April. One such effort was the introduction of call centers in late 2024, which eased in-store pressure, drove a 28 percent call-to-order conversion rate and accounted for 30 percent of overall catering sales. "Our call centers open from 8 a.m to 7 p.m., Monday through Friday, and Saturday, 10 a.m. to 4 p.m.," Duval said. "It really has helped take the pressure off the restaurants, so they're not taking those calls in the middle of lunch and being short with customers just because they're busy, or whatever that looks like. The call center can really focus on the customer: ask questions, talk them through our menu and upsell, too." After joining the team, Duval helped oversee an overhaul of the brand's catering offerings. Instead of group meals designed for 12 or 25 customers, the catering menu now features bundle packaging, which accounts for about 50 percent of catering sales. "We've rolled out quite a few items, and these are things that have been in the works with Mo' Bettahs in general, but we just kind of took it past the finish line," Duval said. "One of the big things we rolled out was our bundle packaging, which gives our guests just a little bit more of an option for price per person, and it also gives them more options." The new catering menu, Duval said, is now better tailored and streamlined for B2B orders, which often operate with price-per-person-oriented meal budgets. Similarly, Mo Bettah's switched to Olo catering software for advanced order tracking, which rolled out company-wide last June. The brand also partnered with Cartwheel for real-time self-delivery visibility, which increased efficiency and on-time performance metrics. "We went to Olo catering, which has been really great, because we're able to see customer trends," Duval said. "We're able to see emails, all of the customer data in there, and really focus on selling to those customers and their needs. So, if we see somebody with a business email, we can really cater to that and be able to build a relationship with them and build sales that way." When it comes to menu innovation, Duval said a top priority was simplifying the customer experience. "We want to make it easy for the customers to order and understand - not giving too many options, but also having those individual meals," Duval said. Looking forward, Duval said Mo' Bettahs hopes to integrate a customer relationship management system with Olo to further streamline the off-prem ordering process. "That will just help the sales managers be able to segment customers into different industries and look at their business a little bit differently so we can understand order frequency, guest habits (and) all of those different items," Duval said. The brand is also looking to introduce a loyalty program specifically designed for catering, benefitting large-order guests similarly to standard-order customers with rewards. "That (catering loyalty) is on the horizon, as well as really figuring out how we reward our customers for catering orders," Duval said. "We do have a regular loyalty platform; it just is not feasible with catering right now. So, that's something we're also working on this year: to be able to reward those customers with points in the restaurant." | / | / | / | Keep up with Food On Demand! Demographic Information
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Industries
Food & Agriculture
Enterprise Software
Company Size
501-1,000
Company Stage
IPO
Headquarters
New York City, New York
Founded
2005
Find jobs on Simplify and start your career today