Pallet, an AI-powered unified retail management platform, is helping India's food and beverage sector tackle rising operational costs and margin pressure. The company claims its integrated system can reduce operational expenditure by up to 20% by eliminating inefficiencies from fragmented technology stacks. Founded by Santosh Bojarajan, Pallet consolidates front-end logistics with back-end compliance and inventory management into a single platform. The system addresses what Bojarajan identifies as a 15-20% margin loss caused by operational friction in traditional restaurant technology setups. The platform supports hybrid logistics models, enabling brands to manage third-party aggregators, hyperlocal delivery partners and proprietary fleets simultaneously. Clients include Dum Durusst and Bombay Kulfi Ice Creams, with the platform offering real-time profitability tracking down to square-foot level analysis.

The San Francisco supply chain tech startup Pallet today said it has raised $27 million in backing for its artificial intelligence product that automates repetitive processes in logistics workflows, such as order entry, portal updates, and quoting.