Patientco

Patientco

Healthcare patient payment platform for billing

Overview

Patientco is a healthcare technology company that provides patient payment solutions for Health Systems. It helps health systems improve the patient billing experience and financial results by offering an integrated platform of communication and payment tools. The product works by applying Health System-specific rules and user preferences, plus behavioral data, to tailor communications and payment options. It uses machine learning to analyze millions of billing interactions, so messages and payment prompts are personalized and more effective, making it easier for staff and patients to complete payments. This differentiation comes from its data-driven personalization, ease of use, and alignment with health system workflows. The company’s goal is to boost patient payment rates and satisfaction, which in turn supports more timely payments, better cash flow for health systems, and higher patient loyalty and future visits.

About Patientco

Simplify's Rating
Why Patientco is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Healthcare

Company Size

11-50

Company Stage

Early VC

Total Funding

$34.6M

Headquarters

Atlanta, Georgia

Founded

2008

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Simplify's Take

What believers are saying

  • Waystar’s February 2026 guidance targets $1.274-$1.294 billion revenue, signaling scale momentum.
  • The March 2026 client upgrade replaces Patientco screens with a single Waystar portal.
  • Waystar markets Patientco as part of the first unified healthcare payments platform.

What critics are saying

  • Patientco is no longer standalone; Waystar controls strategy, pricing, and headcount.
  • A March 2026 Waystar CBO resignation signals leadership churn during integration.
  • Epic, Oracle, and adjacent RCM vendors can bundle payments and squeeze Waystar renewals.

What makes Patientco unique

  • Waystar unified Patientco into one payments platform with commercial, government, and patient workflows.
  • Patientco brought omnichannel patient payments, communications, and engagement to Waystar’s RCM stack.
  • Waystar’s PayFac model promises penny-level reconciliation across posting files and bank deposits.

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Funding

Total Funding

$34.6M

Below

Industry Average

Funded Over

3 Rounds

Early VC funding comparison data is currently unavailable. We're working to provide this information soon!
Early VC Funding Comparison
Coming Soon

Benefits

Health Benefits - All that important stuff: Health, Dental, Vision, Life, Disability...even telemedicine! As a single employee -- your premiums are covered 100% -- and we cover a very generous portion of family plans. Stay healthy, stay happy.

No Vacation Tracking - Need a break? Take one! We believe there is should be a good balance between work and life. Every team member is required to take one consecutive week off per year.

Retirement - We offer a robust 401(k) plan, including a match.

Casual Dress Code - Jeans and a hoodie? Sure! We think that you should comfortable when you work. Life’s too short to be uncomfortable.

Free Food and Drinks - We have catered lunches every Friday as a team, and there is an endless supply of tasty snacks and drinks to keep you fueled up while you work. Special treats have been known to show up from time to time too!

Fun Events - You know what they say about the the team that plays together. Happy hours, Braves games, whitewater rafting trips, haunted houses, holiday parties, and more! We enjoy being together and it makes us stronger as a team.

Environment - Open office? Check. High energy? Check. Chance to contribute in a BIG way? Check. There are many advantages to working in a small, growing environment. You will not find this type of creativity, energy, and passion anywhere else. You just have to see it for yourself.

Growth & Insights and Company News

Headcount

6 month growth

-53%

1 year growth

-53%

2 year growth

-53%
CB Insights
Jul 20th, 2021
Patientco receives financing of $36.1M in funding

PatientCo has raised $36.1M in total funding.

Hypepotamus
Jun 25th, 2021
Ally Commerce Spinoff Startup Adds Flexibility To Healthcare Payments Proccess

A spin-off startup from Ally Commerce, Green Feather, is finding a niche in the healthcare payments space.

PYMNTS
Jun 16th, 2020
Integrating Healthcare With Payments From Check-In To Checkup (And Beyond)

Bird Blitch of Patientco talks about the ways online platforms can tie healthcare billing and payments together to help both providers and patients.

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