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Pawp is a digital platform that provides 24/7 veterinary support through an annual membership. Members gain unlimited access to veterinarians, nurses, and technicians who can advise on pet health, offer ongoing follow-ups, and respond to health concerns at any time. The service works by letting subscribers consult with the care team remotely, avoiding unnecessary vet visits and enabling rapid guidance during emergencies. What sets Pawp apart from competitors is its fixed annual fee for unlimited, around-the-clock access to a full care team and continuous care, rather than charging per visit or limited slots. The company’s goal is to make expert veterinary help immediately available to pet owners, improve timely care for pets, and reduce time and costs associated with traditional in-person visits.
Industries
Consumer Software
Healthcare
Company Size
51-200
Company Stage
Series A
Total Funding
$20.5M
Headquarters
New York City, New York
Founded
2019
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Total Funding
$20.5M
Meets
Industry Average
Funded Over
4 Rounds
Industry standards
Amazon will start selling prescriptions for pets.According to a Thursday (May 8) blog post from Amazon, the company said it is partnering with pet pharmacy Vetsource to provide prescription pet medications, adding hundreds of prescription medications to its platform.Shoppers can order them through Vetsource using Amazon’s checkout process, and have Amazon deliver the order. Shoppers will need to add their veterinarian’s information and obtain their approval before the order goes through.“Vetsource manages the dispensing and delivery of veterinarian-prescribed medications to pet parents,” the post said. “Hundreds of the most commonly prescribed medications such as flea and tick preventatives and treatments for chronic conditions will be available and the selection in the U.S. Amazon store will continue to grow. All prescription medications are FDA approved.”Other retailers are entering the pet care space as well.Walmart expanded its pet care offerings in October as more consumers spent more on their pets, widening access to its in-person and virtual veterinary care, grooming services, pet prescription delivery and food supplies.The retail giant said it is expanding its Pet Service Centers by opening new centers in five cities: Cumming and Alpharetta in Georgia, and Chandler, Glendale and Mesa in Arizona.It also launched its Walmart+ benefit with online veterinarian Pawp, giving members of its subscription program free, round-the-clock access to Pawp’s veterinary team.Meanwhile, Uber said in March that it was partnering with Petco to offer home delivery to pet owners, making all Petco locations in the contiguous United States available on Uber Eats for deliveries of pet food, toys, treats and other items.“People are more connected and committed to their pets today than ever before,” Steve Janowiak, Petco’s vice president of digital, said in a news release. “We’re thrilled to partner with Uber Eats and give pet parents another easy way to get the trusted food, treats and supplies they need — right to their door and right when they need it.”PYMNTS Intelligence has found that pet owners can be reluctant to cut back on spending on their pets even when they face financial difficulties.“People are still bringing pets into their family and at increased rates,” Jonathan Wainberg, general manager of Synchrony’s pet business, told PYMNTS in an interview earlier this year
Walmart Adds Pawp’s Telehealth Service for Pets to Membership. Subscribers to the Walmart+ membership program now have free, unlimited access to Pawp’s telehealth service for pet owners. Walmart’s introduction of this benefit comes after a pilot program in which Pawp became Walmart+’s most successful limited-time offer of 2023, the retailer said in a Wednesday (May 22) press release
BENTONVILLE, Ark.--(BUSINESS WIRE)--Cue the ap-paws: It’s National Pet Month and Walmart+ is giving its members another reason to celebrate. The membership today announced it is teaming up with Pawp to introduce a new telehealth benefit to its pet-owning members. Starting later this year, Walmart+ members will have 24/7 virtual access to Pawp’s team of veterinary professionals, providing unparalleled convenience and peace of mind. This new benefit provides a free pet health service for Walmart+ members during a time when costs are rising for traditional veterinary services and access to care has become increasingly difficult.Walmart+ initially piloted Pawp as a limited-time offer last year, knowing that over 75% of its members are pet owners*. The pet telehealth service quickly gained popularity amongst members, boasting a high redemption rate and becoming Walmart+’s most successful limited-time offer of 2023.“Our focus has always been on evolving Walmart+ in a way that puts our members first. Seeing how well-received Pawp was as a limited-time offer, we knew it was a valuable addition that would enhance the Walmart+ experience,” said Venessa Yates, senior vice president and general manager of Walmart+
Walmart’s latest venture into the healthcare space involves four-legged patients.The retailer announced in a Thursday (Sept. 20) press release the launch of its first pet services center, based in Dallas, Georgia.“We know that pet services are essential for pet parents, but for many, the experience can be costly and disjointed,” Walmart Vice President of Merchandising of Pets Kaitlyn Shadiow wrote in the release. “At Walmart, we have an opportunity to help our customers save precious money, time and effort by offering a destination for pet services at the same place they purchase their pet food and supplies.”The new operation will offer pet services within a dedicated storefront, such as routine veterinary care — which includes vaccines, wellness exams and minor medical services — grooming and a self-serve dog wash, according to the release.The center will act as a pilot, and the model could expand to other communities, the release said. The company already offers in-store vet clinics at more than 65 stores across the country, owned and operated by PetIQ. It also stocks pet medications at its pharmacies.“And for an even more seamless experience, a new online Pet Pharmacy experience is coming soon to Walmart.com and the Walmart app,” the release noted.Earlier this year, Walmart joined the up-and-coming pet telehealth sector by offering Walmart+ members a free year’s subscription to the veterinary telehealth platform Pawp.Walmart is tapping into a pet healthcare market worth at least $43 billion, as Mita Malhotra, vice president and general manager of Chewy Pharmacy and Healthcare, told PYMNTS earlier this year. However, there is still room for growth, with just a handful of states permitting complete virtual veterinary services.Meanwhile, other players are looking to get into the pet health market, such as Mars
Walmart is partnering with veterinary telehealth provider Pawp to offer Walmart+ subscribers free access to virtual veterinarians for a year beginning Tuesday.
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Industries
Consumer Software
Healthcare
Company Size
51-200
Company Stage
Series A
Total Funding
$20.5M
Headquarters
New York City, New York
Founded
2019
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