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Paystone provides payment processing combined with customer engagement tools for small and medium-sized businesses in North America. Its platform processes credit, debit, and e-commerce payments while also offering automated loyalty programs, gift cards, and marketing tools that analyze customer spending and enable targeted promotions. The product is a unified platform where payments and marketing functions work together to increase revenue and improve customer retention. Paystone differentiates itself by focusing on SMBs and offering an integrated suite of services in one platform, expanding capabilities through acquisitions (e.g., DataCandy and NiceJob) to broaden technology and reach. The company’s goal is to help merchants grow their revenue and keep customers coming back by simplifying payments and marketing in a single solution.
Industries
Data & Analytics
Enterprise Software
Fintech
Financial Services
Company Size
51-200
Company Stage
Growth Equity (Venture Capital)
Total Funding
$92.8M
Headquarters
London, Canada
Founded
2009
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Total Funding
$92.8M
Above
Industry Average
Funded Over
2 Rounds
Remote Work Options
Flexible Work Hours
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Paystone enters creditor protection, pursues debt restructuring, sale. London FinTech firm says debt-fuelled acquisition spree, billing error leave its options limited. London, Ontario-based payment processing company Paystone filed for creditor protection in early June amid severe financial difficulties, according to court documents. This news, which was first reported by Insolvency Insider, follows a yearslong acquisition spree. Since 2019, Paystone has purchased a swath of other FinTech firms, including DataCandy, NXGEN Canada, NiceJob, Canadian Payment Services, and Ackroo, financing these transactions in part using debt. "The decision to file for CCAA protection was not taken lightly, but due to the economic reality of the situation." While those deals "significantly expanded" Paystone's customer base, product offerings, and geographic reach, a report prepared by its court-appointed monitor AlixPartners indicates the debt the company secured to pursue this inorganic growth strategy has proven untenable given "operational and market headwinds," including a costly 2025 billing error. Paystone has obtained Companies' Creditors Arrangement Act (CCAA) protection and is now seeking approval from the Ontario Superior Court of Justice for a sale to a new numbered company that co-founders, CEO Tarique Al-Ansari and CFO Abdullah Saab, control. This would entail a restructuring that would reduce Paystone's debt to $60 million. Paystone and its representatives are arguing this is the best available option. Paystone creditor the Business Development Bank of Canada (BDC) takes issue with that assertion. BDC Capital opposes this proposed sale and is pleading for a full, court-supervised sales process in the hopes of ensuring a more favourable outcome. BDC Capital has brought forward two letters of intent from other potential bidders, one from Shopley - an entity tied to former Ackroo owner Steve Levely - and another from Valsoft to demonstrate its case that other options should be explored. Paystone and BDC Capital are currently each arguing their case before the court. BetaKit has reached out to the lawyers representing both parties for comments. Founded in 2009 and formerly known as Zomaron, Paystone is a FinTech firm that provides integrated payment processing, gift card, loyalty and customer engagement software to small- and medium-sized businesses, serving 38,000 merchant customers across Canada and the US. The 118-person company processed more than $50 million in transactions and $7 billion in gross merchant volume over the past 12 months. Paystone says its high debt burden and rising interest rates, coupled with an April 2025 billing error that saw Paystone overcharge a sizeable amount of its customers by a factor of 100, led to its current liquidity challenges and triggered a default on its loan. This led Paystone to begin exploring a possible sale or new financing opportunity. "The decision to file for CCAA protection was not taken lightly, but due to the economic reality of the situation," Al-Ansari told BetaKit over email. "It was in support of the best interests of Paystone." As of April, Paystone had approximately $51 million in assets and $118 million in liabilities. BDC, to which Paystone currently owes nearly $12 million, is a subordinate creditor to Sandton, which the company owes more than $92 million. Al-Ansari said Paystone is "fully operational" at this time, and is currently engaged in "advanced talks" with Sandton for a debtor-in-possession loan to enable it to remain so during CCAA proceedings, which are still ongoing. As Paystone's proposed restructuring and sale is a related-party transaction, on June 30, the Ontario Superior Court of Justice granted a stay until July 10 to see if BDC Capital's objection can be addressed and a resolution can be reached. Feature image courtesy Paystone. OVHcloud: Your cloud. Your rules. Imagine a cloud that gives you the freedom to grow your way - open, sovereign, and free from lock-in.
London, Ontario’s Paystone is acquiring Ackroo, a loyalty marketing, payments, and point-of-sale technology services provider. Ackroo, listed on the Toronto Venture Exchange as AKR, is being acquired at a price of $0.15 per share, or about $21 million, the company announced this month. “I am very happy for our shareholders, employees and clients,” stated Steve […]
The last time Ackroo stock was valued at the purchase price of $0.15 per share was November 2021
Paystone has created strategies to nurture both types of communities to improve its company culture and employee job satisfaction.
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Industries
Data & Analytics
Enterprise Software
Fintech
Financial Services
Company Size
51-200
Company Stage
Growth Equity (Venture Capital)
Total Funding
$92.8M
Headquarters
London, Canada
Founded
2009
Find jobs on Simplify and start your career today