Pendo enhances digital products by providing solutions for product experience and digital adoption. Its platform integrates with clients' existing software, offering tools for in-app messaging, user analytics, and feedback collection. This allows businesses to understand user behavior and improve their products based on data-driven insights. Pendo primarily serves software companies, tech startups, and enterprises in the SaaS sector, charging subscription fees for access to its services. Unlike competitors, Pendo focuses specifically on user engagement and experience, helping clients guide users through new features and updates. The goal of Pendo is to help businesses meet the high expectations of users and achieve growth in a competitive market.

Meritech Capital

General Atlantic

FirstMark Capital

FirstMark

Battery Ventures

Sapphire Ventures

Cross Creek Advisors

Geodesic Capital

Contour Venture Partners

Core Capital Partners

Thoma Bravo

Salesforce Ventures

Spark Capital

Idea Fund Partners

Silver Lake Partners

Tiger Global

B Capital Group

Data & Analytics

Enterprise Software

Pendo

Contour's active portfolio includes product intelligence platform Pendo, which has raised more than $460 million in venture funding and was last valued at $2.6 billion.

Contour Venture Partners, an early investor in Datadog and Movable Ink, lowers the target for its fifth fund

How GenAI can be used to supercharge financial services from the inside out.There’s a lot of talk about how Generative AI can be used to improve customer experience, but what are the implications for internal software and back office processes?In this episode of The Fintech Show, Trisha Price from Pendo, Marnix van Stiphout from ING, and Søren Andreasen from Nordea discuss the transformative impact AI is having in this area.Tune in to this informative episode to find out how:AI can automate KYC and CDD processes.Banks are leveraging AI to tailor user interfaces based on roles and experience.Tech can help surpass challenges posed by legacy systems.Leveraging AI for Digital TransformationAI adoption in all industries is growing and this is certainly true of financial services. According to the FCA, in the UK, 75% of firms are already using artificial intelligence (AI), with a further 10% planning to use AI over the next three years. Many organisations are now thinking about how it can be used to boost internal processes and the day to day lives of employees. But just implementing these tools doesn’t necessarily guarantee success. Trisha Price, who is Chief Product Officer at Pendo, points out that the success of this depends on how well financial institutions use data.She highlights three types of data that are crucial: quantitative (how employees use applications), qualitative (how they feel about them), and visual (tracking user behavior like repetitive clicks, which indicate frustration). By analyzing these data points, financial institutions can refine employee and customer experiences, ensuring that the software investments they make, actually do yield productivity gains and business value.AI’s Role in Banking OperationsSo how can AI be used in banking? We’ve looked at this before and got more great thoughts in this episode.Marnix Van Stiphout, Chief Operations Officer at ING, acknowledges that while machine learning has been integral to banking for years—powering services like instant lending—generative AI (GenAI) presents new opportunities

Under The Hood: How Ai Software Can Drive Banking Success From The Inside | Pendo, Ing And Nordea | The Fintech Show #150

Pendo also recently acquired Zelta, an AI startup also founded by Pierce Healy, Conor McGuinness, and Mick Cunningham in 2022

Irish-founded Product Collective snapped up by US unicorn Pendo

ピックアップリリースはBRIDGEのDiscord「プレス共有」チャンネルに投稿していただいた公開済みプレスリリースから特に気になったものをピックアップしてまとめたもの。情報をお持ちの方はこちらからDiscordに参加して共有してください. 企業のデジタルトランスフォーメーション（DX）が加速する中、AI、ブロックチェーン、自動化技術など、最新のテクノロジーを活用したソリューションが次々と登場している。なかなか全体像を把握しづらい状況の中、ある程度の情報をまとめることで「バーティカル」領域の動きを可視化してみたいと考えた。. 本稿でまとめているのはスタートアップ（VCなど特定投資家から外部出資を受ける企業）の発表で概ね1週間以内の情報。今週は法務、顧客対応、製造、建設、組織運営など、様々な分野でサービス改善やリリースがあり、やはり全体的に AI 活用の発表が目立った。

Ai活用進む企業Dx系サービスーー気になった7社のリリースまとめ【ピックアップリリース】

Announces strong early adoption of AI features now available across the Pendo One platformRALEIGH, N.C. and NEW YORK, July 31, 2024 /PRNewswire/ -- Pendo, the all-in-one product experience platform, today announced that it has acquired Zelta AI, a New York City-based startup that automates collection of customer feedback and leverages AI to uncover actionable insights from the data. The acquisition continues Pendo's rapid pace of AI innovation — the company has released nearly a dozen AI features and products in the last 12 months, including Pendo Listen, a new product in the Pendo One platform that accelerates product discovery so companies can build and launch successful products faster.Zelta will become part of Pendo Listen, enabling product teams to get AI-powered insights from troves of their user feedback data spread across 150+ sources, like Gong and Zoom calls, support tickets, social review sites, Salesforce records, email and more. Zelta unlocks this data with single-click integrations, effectively eliminating the need to triage user feedback. By combining this data with user feedback and behavioral analytics already accessible in the Pendo platform, product teams will have the most complete view of the customer and the confidence to deliver products that customers love — and are willing to pay for."AI is transforming how companies build products with Pendo, and this acquisition accelerates that transformation." Post this"AI is transforming how companies build products with Pendo, and this acquisition accelerates that transformation," said Todd Olson, CEO and co-founder of Pendo. "Users share feedback wherever it's convenient for them, scattering insights that companies need to grow their businesses or retain customers

Pendo Accelerates Ai Roadmap With Acquisition Of Customer Intelligence Platform Zelta Ai

By Daniella ParraAgilent Technologies, Inc. (NYSE: A) has appointed Bret DiMarco as senior vice president and chief legal officer, also serving as secretary, the company announced Monday.DiMarco, previously the chief legal officer at Pendo.io, has extensive legal and strategic experience, including roles at Coherent Inc. and Wilson Sonsini Goodrich & Rosati.“Bret DiMarco is another outstanding addition to the Agilent leadership team,” said Padraig McDonnell, Agilent’s President and CEO. “Bret’s broad range of tactical and strategic experience across a variety of industries will be valuable assets as our company becomes even more customer focused and even more nimble to continue to win in the marketplace and add value to customers and shareholders.”DiMarco holds degrees from the University of Southern California Law School and the University of California, Irvine.Contact:Exec EdgeEditor@executives-edge.com

Agilent Appoints Bret Dimarco As Chief Legal Officer

Drives industry's AI transformation with new products, training, and thought leadership to help product teams leverage AIRALEIGH, N.C., March 5, 2024 /PRNewswire/ -- Pendo, the all-in-one product experience platform, today announced highlights from its fiscal year, which ended January 31, 2024. Notable milestones include achieving $200 million in annual recurring revenue (ARR) and its first quarter of positive cash generation, launching a record number of new products, and adding more than 400 new customers. Pendo now counts as customers 75 of the Fortune 500 and nearly half of the top 100 public software companies by market cap.Nearly 12,000 companies use the Pendo One platform to provide better software experiences to 800 million people every month."It was an incredible year of innovation as we began to enhance every part of our platform with AI and automation" Post this"Anything that can go digital has gone digital, and soon, every application will leverage AI. Pendo is helping today's product leaders and application owners navigate this massive technological shift, providing a full platform of products to help them deliver the best digital experiences to their users," said Todd Olson, CEO and co-founder of Pendo. "It was an incredible year of innovation as we began to enhance every part of our platform with AI and automation designed to drive business impact for our customers."Highlights of the fiscal year include:Revenue and customer growth: Driving Pendo's growth during the fiscal year were existing customer expansion, new international business, and sales of a trio of new products leading to platform upgrades. Pendo also grew its base of customers with an annual contract value over $100,000 by 20 percent and nearly doubled the number of customers paying $1 million or more.New customers added during the second half of the year include Robert Bosch LLC and Matillion

Pendo Surpasses $200 Million In Arr, Releases Record Number Of New Products During Fiscal Year

A panel discussion and screening of the film OnBoard will take place on Sunday at Pendo Headquarters in Raleigh.OnBoard follows the evolution of board diversity as seen through the eyes of Black women who are making a positive difference in global corporate spaces.Sponsored by BWOB (Black Women On Boards), Pendo and Microsoft, the event will include a panel featuring Black women executives who will discuss the critical importance of diversity and inclusion at the highest levels of corporate leadership.Moderating the event is Jes Averhart, CEO at Jes & Co. and creator of Reinvention Road Trip.“Black women on boards is not just a matter of representation; it’s about leveraging the full spectrum of talent and perspectives to drive better business outcomes and create a more equitable and inclusive society,” said Jes Averhart. “I’m excited to explore this and more on Sunday with the rockstar panel assembled by Pendo and Microsoft!”The panel features executive women who have shattered glass ceilings and paved the way for increased representation in corporate boardrooms:Rashida Hodge – Microsoft – Corporate Vice President, Data & AI Customer SuccessGina Loften – Fortune 500 Board MemberTrisha Price – Chief Product Officer at Pendo.ioAudience members will hear stories of resilience, triumph and leadership as the panelists share their experiences navigating the corporate landscape.From challenging norms to redefining expectations, these executives exemplify the transformative impact of diverse voices in shaping strategic decisions, fostering innovation, and driving sustainable business success.About OnBoardDuring the Summer of 2020, two friends, Merline Saintil and Robin Washington, were among a few Black women who sat on corporate boards. They believed corporate diversity starts at the top, and they took on the historically white male-dominated space of America’s board rooms. Merline and Robin invited 18 women to a Zoom happy hour to hatch a plan. One of the panelists for this event, Rashida Hodge, was one of the original 18 women involved in that first meeting.Eighteen months and 200 Black women later, a global movement was born — one that retooled the boardroom’s age-old board member process and increased the presence of Black women on the boards of public and private companies, changing the thinking of Corporate America and inspiring generations of young women of color to come.More information can be found at ONBOARD and the trailer can be seen online.The event will take place March 3, from 5 to 8 p.m

Panel Discussion And Film Screening Celebrates Achievements Of Black Women On Boards

Pendo will integrate with Vertex AI to provide product
teams and application owners with features that accelerate product discovery,
improve product-led growth and retention campaigns, and provide personalized
app experiences to their users.

Pendo and Google Cloud Partner to Transform Product Management with Generative AI Capabilities and Training: @VMblog

A few weeks ago, all of us enjoyed hearing from “Tech Jedi” John Chambers on AI and our future to a packed audience of startups, investors and elected leaders at the AI Summit I hosted I am going to do my best to sum up some of his advice, and of course, feel free to go back and listen to the interview.A busy summer delayed this post but here it is! I also thank NC Tech, NC Idea, NC Association of Indian Americans, TIE Carolinas, IT Serve and Central Pine Regional Council for working with me to host this historic fireside chat.There certainly was a disturbance in the tech force that evening, as we heard from Chambers on how quickly AI innovation is moving and how important it is for companies, local governments, to have a clear AI Strategy amid such disruptive innovation. These AI strategies must involve communicating your product’s differentiation, upskill your employees with this technology (which boosts productivity), and continually evolve your strategy to remain competitive. The companies and organizations that get it right will survive and thrive.The companies that do not execute a compelling AI strategy will fail.Growing AI startupsA major takeaway from Chambers’ talk was how AI innovation can fuel the growth of startups and in many ways, create many new jobs across almost every industrial sector. Artificial intelligence in his own words will be bigger than the internet and cloud combined. While VC funding is still tough, the VC market is prioritizing startups with strong AI strategies. Chambers says he has seen this movie play out before with the internet and cloud, but AI will move faster than ever and on a scale we’ve never seen

‘Tech Jedi’ John Chambers Discusses Accelerating Ai Startup Growth

Enhances product experience and user engagement

Pendo

Enhances product experience and user engagement

Pendo

Enhances product experience and user engagement

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