Phamily

Phamily

HIPAA-compliant AI platform for chronic care

Overview

Phamily is a healthcare software platform that enables proactive chronic care management for providers. It works with medical groups, health systems, ACOs, and specialty centers by delivering two-way HIPAA-compliant text communication between patients and care teams, with an AI Care Copilot suggesting check-in messages and triaging needs. The platform includes rapid enrollment, condition-specific care plans, automated documentation, and precise time-tracking to support fee-for-service CCM and APCM payments, enabling a single care manager to support up to 500 patients. Phamily aims to help providers build financially sustainable proactive care programs, improve patient engagement, and achieve better outcomes through scalable, billable care between visits.

About Phamily

Simplify's Rating
Why Phamily is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Healthcare

Company Size

51-200

Company Stage

Late Stage VC

Total Funding

$25M

Headquarters

Cincinnati, Ohio

Founded

2013

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Simplify's Take

What believers are saying

  • Jaan Health raised over $25 million on June 24, 2025, including $15 million non-dilutive.
  • Umair A. Shah joined as chief medical officer on January 12, 2026, strengthening credibility.
  • Evergreen’s April 2026 launch and NeuroNet partnership expand Phamily into nephrology and neurology.

What critics are saying

  • Tebra, NexHealth, and ModMed attack Phamily’s patient-communication wedge with broader suites.
  • Jaan Health’s 184-person LinkedIn footprint signals a fragile sales-to-support ratio against national rollouts.
  • If Medicare CCM and APCM reimbursement rules tighten, Phamily’s billing-driven economics collapse quickly.

What makes Phamily unique

  • Phamily combines AI Care Copilot with billing-grade CCM and APCM workflows.
  • Evergreen Nephrology launched Evergreen Connected Care with Phamily on April 14, 2026.
  • NeuroNet’s 1,000-provider network adopted Phamily for neurology chronic care in July 2024.

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Funding

Total Funding

$25M

Above

Industry Average

Funded Over

2 Rounds

Debt funding comparison data is currently unavailable. We're working to provide this information soon!
Debt Funding Comparison
Coming Soon

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Stock Options

401(k) Retirement Plan

Hybrid Work Options

Flexible Work Hours

Health Savings Account/Flexible Spending Account

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

1%
Qube Mark
Apr 23rd, 2026
Jaan Health raises $25M to scale AI care platform for chronic disease patients

Jaan Health has secured over $25 million in funding to expand its AI-powered proactive care platform Phamily, which manages chronic disease patients between doctor visits. The round includes $15 million in non-dilutive growth capital from Level Structured Capital, an affiliate of Level Equity. Phamily currently serves over 150 healthcare organisations, supporting hundreds of thousands of patients with more than 250 different chronic condition diagnoses. The platform uses proprietary AI to enable healthcare providers to deliver high-quality care management at scale whilst addressing labour shortages and rising costs. Founded nearly a decade ago, Jaan Health built an eight-figure business without institutional capital before this funding round. The company plans to use the investment to expand into new market segments and penetrate health systems and integrated networks across the United States.

PR Newswire
Apr 14th, 2026
Evergreen Nephrology partners with Phamily to launch AI-powered chronic kidney care management platform

Evergreen Nephrology has partnered with Phamily, Jaan Health's AI-powered care management platform, to launch Evergreen Connected Care, a proactive kidney care management service. The collaboration combines Evergreen's nephrology expertise with Phamily's AI capabilities to improve care for patients with chronic kidney disease. Evergreen Connected Care enables nephrology practices to deliver population-wide care through AI-enhanced clinical decision support, comprehensive care planning, and omni-channel patient communication. The service aims to improve patient engagement whilst reducing administrative burden on nephrologists, allowing them to spend more time with patients. Operating across 24 states with over 1,000 providers, Evergreen Nephrology focuses on value-based kidney care models. Phamily has over a decade of experience in AI-based care management, with technology tested across millions of patient encounters.

PR Newswire
Jan 12th, 2026
Former Washington health secretary joins Jaan Health as CMO following $25M raise

Jaan Health, the company behind AI-powered care platform Phamily, has appointed Umair A. Shah, MD, MPH as Chief Medical Officer. Dr Shah previously served as Secretary of Health for the State of Washington. The appointment follows Jaan Health's $25 million fundraise. Phamily is described as a proactive care platform designed to transform healthcare delivery for millions of patients. Dr Shah brings extensive healthcare leadership experience to his new role at the New York-based company.

Yahoo Finance
Sep 30th, 2025
Phamily Recognized as Quarterfinalist for the 2025 Digital Health Hub Foundation: Digital Health Awards

NEW YORK, Sept. 30, 2025 /PRNewswire/ - Jaan Health, the company behind the leading proactive care platform Phamily, is proud to announce its selection as a quarterfinalist for the prestigious 2025 Digital Health Hub Foundation: Digital Health Awards.

Latin Business Today
Jul 14th, 2025
Jaan Health Secures $25M for Phamily

Jaan Health has secured over $25 million in funding to enhance its AI-powered care platform, Phamily, which supports chronic disease management. The funding includes $15 million in non-dilutive growth capital from Level Structured Capital. Phamily enables healthcare organizations to deliver proactive care at scale, improving patient outcomes and reducing costs. The investment will help Jaan Health expand its market reach and support its rapid growth.

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