Probook

Probook

AI dispatching platform for HVAC technicians

Overview

Probook is an AI-powered dispatching platform for the HVAC industry that helps businesses assign technicians more effectively. It uses data-driven insights to match the right technician to each job, boosting sales and win rates. The system increases capacity during busy periods by optimizing windshield time based on workload, and provides user-friendly workflows plus a real-time Revenue Heatmap so dispatchers can decide quickly. The service is offered on a subscription basis, with ongoing feature updates to keep dispatch operations efficient. Probook differs from competitors by focusing on HVAC-specific dispatch needs, offering real-time revenue visibility, and prioritizing dispatcher-friendly design with measurable results (average 12% sales increase, 19% higher flip rates, up to 30% capacity growth). The goal is to help clients improve sales and operational efficiency through smarter job-to-technician matching and streamlined dispatch processes.

About Probook

Simplify's Rating
Why Probook is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Industrial & Manufacturing

Enterprise Software

AI & Machine Learning

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

2022

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Simplify's Take

What believers are saying

  • Expanded from HVAC into $700B plumbing and electrical home services market.
  • ServiceTitan integration provides native access to 80% of addressable HVAC customer base.
  • Proven 12% sales increase and 19% flip rate improvement drive strong customer retention.

What critics are saying

  • ServiceTitan launches native AI dispatching module, eliminating Probook's overlay extension advantage.
  • OpenAI-Jobber free GPT dispatching commoditizes core AI, reducing subscription demand significantly.
  • FieldEdge releases superior routing AI with real-time traffic, triggering customer churn.

What makes Probook unique

  • Chrome extension overlay integrates directly into existing CRM workflows without platform switching.
  • AI matches technicians to calls using historical sales data, increasing average ticket size.
  • Real-time dispatch re-optimization and automated homeowner ETA updates reduce dispatcher workload.

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Benefits

Unlimited Paid Time Off

Mobile stipend

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Stock Options

Company Equity

Wellness Program

Mental Health Support

Phone/Internet Stipend

Home Office Stipend

Paid Vacation

Paid Sick Leave

Paid Holidays

Family Planning Benefits

Fertility Treatment Support

Professional Development Budget

Conference Attendance Budget

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Gym Membership

Employee Discounts

Office Perks

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