Quantum Metric

Quantum Metric

Continuous product design and customer insights platform

About Quantum Metric

Simplify's Rating
Why Quantum Metric is rated
A-
Rated B on Competitive Edge
Rated A on Growth Potential
Rated A on Rating Differentiation

Industries

Data & Analytics

Consumer Software

Company Size

201-500

Company Stage

Series B

Total Funding

$253M

Headquarters

Colorado Springs, Colorado

Founded

2015

Overview

Quantum Metric focuses on Continuous Product Design, which helps organizations understand and prioritize the needs of their customers. The platform gathers insights from a significant portion of internet users, allowing businesses in sectors like retail, travel, financial services, and telecommunications to make informed decisions. By promoting a customer-centric approach, Quantum Metric enables teams to quickly align on what customers want and discover valuable opportunities for improvement. Unlike many competitors, Quantum Metric emphasizes a subscription-based model that supports a wide range of global brands, ensuring they can continuously adapt to customer feedback and market demands.

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Simplify's Take

What believers are saying

  • Quantum Metric's revenue and customer growth reached record levels in 2024.
  • The rise in online shopping presents opportunities for expanding digital analytics solutions.
  • Appointment of a Chief Customer Officer emphasizes a customer-centric growth strategy.

What critics are saying

  • Increased competition from Alibaba's joint venture with E-Mart in Asia.
  • Pressure to enhance platform capabilities due to flexible payment trends in retail.
  • Need for continuous innovation to maintain competitive edge in AI-driven analytics.

What makes Quantum Metric unique

  • Quantum Metric is a pioneer in Continuous Product Design, focusing on customer needs.
  • Felix AI offers real-time session summarization, enhancing digital customer experience.
  • The platform captures insights from 29% of the world's internet users.

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Funding

Total Funding

$253M

Above

Industry Average

Funded Over

4 Rounds

Notable Investors:
Series B funding is typically for startups that have proven their business model and need more funding to expand rapidly—often by entering new markets or adding more products. Investors are usually venture capital firms that specialize in later-stage investments.
Series B Funding Comparison
Above Average

Industry standards

$35M
$45M
Linktree
$65M
Substack
$100M
ClickUp
$200M
Quantum Metric

Benefits

Flexible work environment

PTO plan

Health insurance

WFH + Internet Stipend

Growth opportunities

Equity + 401(k) matching

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-3%
Morningstar
Feb 6th, 2025
Quantum Metric delivers record revenue and customer growth in 2024

To further enhance its customer-centric approach, Quantum Metric appointed Kate Whittington as its Chief Customer Officer.

PYMNTS
Dec 26th, 2024
Alibaba Reportedly Plans $4 Billion Ecommerce Venture With Korea'S E-Mart

Alibaba is reportedly establishing an online shopping venture with South Korean retailer E-Mart. The two companies are set to combine the assets of their respective online platforms, AliExpress Korea and Gmarket, to form a 50-50 joint venture, The Wall Street Journal reported Thursday (Dec. 26), citing a regulatory filing. The joint venture will launch next year, with the two platforms operating independently, the report added, citing a statement from E-Mart parent Shinsegae Group. Shinsegae Group said it expects cooperation with Alibaba to help bolster its Gmarket services and customer experience in the competitive eCommerce space

PYMNTS
Dec 26th, 2024
Alibaba Reportedly Plans $4 Billion Ecommerce Venture With Korea’S E-Mart

Alibaba is reportedly establishing an online shopping venture with South Korean retailer E-Mart. The two companies are set to combine the assets of their respective online platforms, AliExpress Korea and Gmarket, to form a 50-50 joint venture, The Wall Street Journal reported Thursday (Dec. 26), citing a regulatory filing. The joint venture will launch next year, with the two platforms operating independently, the report added, citing a statement from E-Mart parent Shinsegae Group. Shinsegae Group said it expects cooperation with Alibaba to help bolster its Gmarket services and customer experience in the competitive eCommerce space

PYMNTS
Dec 26th, 2024
Mastercard: Holiday Shoppers Chase Value As Online Spending Jumps 6.7%

This year, the holiday shopping season belonged to digitally savvy consumers.New data from Mastercard showed that while total retail sales from Nov. 1 to Dec. 24 rose 3.8%, online shopping was up 6.7%, according to a Thursday (Dec. 26) press release. Those figures, from Mastercard SpendingPulse, are not adjusted for inflation.“The holiday shopping season revealed a consumer who is willing and able to spend but driven by a search for value as can be seen by concentrated eCommerce spending during the biggest promotional periods,” Michelle Meyer, chief economist for the Mastercard Economics Institute, said in the release. “Solid spending during this holiday season underscores the strength we observed from the consumer all year, supported by the healthy labor market and household wealth gains.”Consumers looked for values “at every turn” during the season, responding to sales throughout November and the Black Friday period, the release said

PYMNTS
Dec 23rd, 2024
Pre-Purchase Testing And Flexible Payments: Shaping The Future Of Retail Transactions

As consumers rely more on online shopping, the importance of optimizing the payment process has never been more evident. With peak shopping periods like the holidays driving even higher consumer demand, retailers are focusing on pre-purchase testing and offering flexible payment options to ensure smooth transactions, according to Quantum Metric VP of Banking, Financial Services and Insurance Mike Hanson. Payment Testing: A Critical Component for Success. The rise of payment testing among consumers is reshaping the retail landscape, Hanson noted

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