Regal

Regal

Customer engagement platform using mobile technology

About Regal

Simplify's Rating
Why Regal is rated
B+
Rated B on Competitive Edge
Rated A on Growth Potential
Rated B on Rating Differentiation

Industries

Data & Analytics

Enterprise Software

Company Size

51-200

Company Stage

Seed

Total Funding

$79.9M

Headquarters

New York City, New York

Founded

2020

Overview

Regal.io is a customer engagement platform that uses mobile technology to help businesses improve their relationships with customers and boost sales. The platform offers tools like Journey Builder and Segment Builder, which allow companies to tailor their call and text message outreach based on real-time customer behaviors. This targeted approach helps businesses connect with customers at the right moment, leading to higher engagement and increased sales. Regal.io also includes data analytics tools that enable businesses to quickly analyze their customer engagement strategies without needing a separate data team. This allows companies to make informed decisions about what works and what doesn’t. Regal.io aims to enhance customer interactions and drive revenue growth, with users reportedly seeing an average revenue increase of 25%.

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Simplify's Take

What believers are saying

  • Regal's tools deliver a 30% answer rate, three times the industry average.
  • The company recently raised $40M, indicating strong investor confidence.
  • Growing demand for AI-driven customer engagement tools supports Regal's market position.

What critics are saying

  • Increased competition from established CRM providers like Salesforce and HubSpot.
  • Potential regulatory backlash due to extensive data collection and AI-driven personalization.
  • Economic downturns could reduce budgets for new CRM technology investments.

What makes Regal unique

  • Regal offers AI-driven tools for personalized customer engagement and conversion optimization.
  • Their Branded Caller ID and Spam Remediation tools improve call answer rates significantly.
  • Regal's platform integrates seamlessly with existing CRM systems, enhancing their functionality.

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Funding

Total Funding

$79.9M

Above

Industry Average

Funded Over

3 Rounds

Early VC funding comparison data is currently unavailable. We're working to provide this information soon!
Early VC Funding Comparison
Coming Soon

Benefits

Early stage equity

Flexible PTO

401k Plan

Medical, dental, & vision insurance

Paid parental leave

Happy hours, team outings, & quarterly off/onsites

Pre-tax commuter benefits

Complete laptop workstation

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

3%

2 year growth

15%
Finsmes
Oct 30th, 2024
Regal Raises $40M in Funding

Regal, a NYC-based customer-centric contact center software, closed a $40m funding round

The Australian Financial Review
Mar 19th, 2024
Trading frenzy in VGI Partners LIC, merger on cards

While the identity of buyers and sellers remains unknown, it is understood Regal would consider merging the $550 million LIC with the $847 million PM Capital Global Opportunities Fund.

MarTech Series
Feb 23rd, 2023
Regal.Io’S Call Branding Tools Deliver 3X Industry Average Answer Rates

Regal.io’s Branded Caller ID, Spam Remediation and Journey Builder solutions enable brands to control outbound phone call branding to build customer-first phone experiences.Regal.io, the outbound phone and SMS sales solution, announced the launch of a suite of call branding tools for B2C sales teams to increase outbound call answer rate. Regal.io’s Branded Caller ID provides businesses with the ability to show their company name, location, logo, and other identifiable information to the customer’s cell phone before the call. For customers whose calls are being flagged as SPAM, Regal.io Spam Remediation (often called Reputation Management) ensures legitimate callers are not flagged as SPAM. And the Regal.io Journey Builder has been updated to enable brands to A/B test local presence, branded numbers, and unbranded numbers in the same outbound campaign.Regal.io’s new tools reach all 400M wireless devices in the US and drive an average 30% answer rate – 3x the industry average rate – resulting in hundreds of millions of dollars in incremental revenue for Regal.io’s customers from this feature alone.As consumer discovery and demand shifts online in industries that require a conversation for onboarding (e.g. Insurance, Healthcare and Education), businesses have switched to using phone calls in place of an in-person conversation. But when consumers don’t recognize the number, or carriers flag that number as SPAM, the call doesn’t get answered

Homebrew
Sep 8th, 2022
Regalvoice receives financing of $38.5M in Series A financing

That’s why Homebrew is ecstatic to finally share its investment in Regal, which just announced a $38.5 million Series A financing.

PR Newswire
Sep 7th, 2022
Regal.io, which offers event-driven, branded phone calls for online brands, raises $38.5M Series A from Emergence Capital

/PRNewswire/ -- Regal.io, the outbound phone and SMS sales solution, announced today that it has raised $38.5 million in Series A funding led by Emergence...

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