Overview

ResQ provides a platform for managing repair and maintenance operations across multi-location businesses. It lets teams create work orders via category or by scanning a QR code on equipment, route them for approval, and hire vendors from a vetted marketplace or use preferred vendors. Revenue comes from a subscription to access the platform plus potential transaction fees when vendors are hired through the marketplace. Real-time data and insights help businesses spot savings opportunities, reduce repair costs, and improve operational efficiency. The platform offers a 360-degree view of operations and centralized communication to align stakeholders and support sustained growth.

Simplify's Take

What believers are saying

• AI-powered infrastructure expansion positions ResQ for service economy growth beyond restaurants.
• Tier-1 investor backing from Tiger Global and Canvas Ventures validates market opportunity.
• Multi-location restaurant chains face recurring maintenance costs, creating sticky subscription revenue.

What critics are saying

• UpKeep and Fiix competitors offer superior integrations, eroding ResQ's market share.
• Tiger Global portfolio company FieldCircle replicates ResQ's features at lower subscription fees.
• No reported revenue growth since 2021 Series A suggests unit economics deterioration.

What makes ResQ unique

• QR code-based work order system streamlines restaurant equipment repair workflows efficiently.
• Serves 4,000+ restaurant groups including Taco Bell, Tim Hortons, KFC, Pizza Hut.
• Vetted vendor marketplace reduces friction between restaurants and qualified repair service providers.

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Funding

Total Funding

$48M

Above

Industry Average

Funded Over

2 Rounds

Notable Investors:

Tiger Global

Notable Investors:

Tiger Global

$39,000,000

Series A

Oct 2021

Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.

Series A Funding Comparison

Above Average

Industry standards

Ind Avg. $15M

$3.7M

$5M

$8.2M

$15M

$30M

$39M

View all funding stages