Retain.ai

Retain.ai

AI-powered workflow intelligence for enterprises

Overview

Retain.ai offers an AI-powered workflow intelligence platform for large enterprises to boost productivity and revenue. It analyzes billions of browser-based activity data points to identify best practices and optimize how teams interact with current, past, and prospective customers. The platform provides actionable recommendations to improve customer experiences and operational efficiency, focusing on observable workplace behavior in browser environments. Enterprises subscribe to the service to map workflows, reduce bottlenecks, and turn everyday work patterns into measurable improvements.

About Retain.ai

Simplify's Rating
Why Retain.ai is rated
C-
Rated C on Competitive Edge
Rated C on Growth Potential
Rated D+ on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Company Size

1-10

Company Stage

Series A

Total Funding

$27.6M

Headquarters

San Francisco, California

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Secured $23M Series A led by Emergence Capital, totaling $27.6M since 2017.
  • Hired Angela Han as Head of Customer and CCO to boost operations.
  • Joined Dagster Labs to enhance data orchestration and innovation.

What critics are saying

  • Dagster Labs acquisition ends independent operations and dilutes focus.
  • Gong.io erodes market with $200M+ ARR from sales call analytics.
  • CCPA fines halt browser data collection after 2025 non-compliance audits.

What makes Retain.ai unique

  • Retain.ai analyzes billions of browser activity data points for workflow intelligence.
  • Platform reveals best practices in customer interactions across enterprise teams.
  • Focuses on browser-based insights unlike call-focused competitors like Gong.io.

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Funding

Total Funding

$27.6M

Above

Industry Average

Funded Over

2 Rounds

Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.
Series A Funding Comparison
Above Average

Industry standards

$15M
$8.2M
Discord
$15M
Canva
$23M
Retain.ai
$30M
Kalshi

Company News

PR Newswire
Mar 3rd, 2026
Doceree appoints Matthew Baggett as SVP to advance reptwin.ai platform

Doceree, an AI-powered healthcare marketing platform, has appointed Matthew Baggett as Senior Vice President of AI Solutions to advance its reptwin.ai product. The AI-powered system unifies media intelligence, real-world data and physician engagement into a single measurable platform. Baggett brings over 20 years of healthcare engagement experience, most recently serving as Senior Vice President of Pharma Sales at Level Ex (now Relevate Health Games). He previously led Skipta, one of the largest US physician community platforms, where he scaled its data and digital infrastructure. The appointment reflects Doceree's strategic investment in AI innovation as life sciences organisations seek measurable, outcome-driven engagement across digital and point-of-care environments. Baggett will report to Thomas Shea, Doceree's Chief Revenue Officer.

Retain.ai
Feb 15th, 2022
Retain hires Angela Han as Head of Customer, CCO

Retain is excited to announce that Angela Han has joined Retain as Head of Customer, CCO.

Grit Daily
Aug 6th, 2021
Customer Insights Startup Retain Secures $23 mln in Series A | Grit Daily News

Since being founded in 2017, Retain has raised a total of $27.6 million that has helped it finance the development of its platform and team growth, which will be the same destination as the recently acquired funds.

VentureBeat
Aug 5th, 2021
Baseline Ventures invests into Retain in $23M

Retain.ai, a platform that gives enterprises a view of customer engagement across teams, processes, and apps, has raised $23 million in a funding round led by Emergence Capital, with participation from Baseline Ventures, Upside Partnership, and Afore Capital.

VentureBeat
Aug 5th, 2021
Customer engagement analytics startup Retain.ai nabs $23M

Retain.ai, a startup developing software that helps enterprises surface customer engagement data, raised $23 million in venture capital.Read More

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