Retain.ai

Retain.ai

AI platform for workflow intelligence and productivity

About Retain.ai

Simplify's Rating
Why Retain.ai is rated
B
Rated B on Competitive Edge
Rated A on Growth Potential
Rated C on Rating Differentiation

Industries

Enterprise Software

AI & Machine Learning

Company Size

51-200

Company Stage

Series A

Total Funding

$27.6M

Headquarters

San Francisco, California

Founded

2017

Overview

Retain.ai enhances productivity and revenue for large organizations through its AI-powered workflow intelligence platform. This platform analyzes billions of data points from browser activities to identify best practices and optimize customer interactions. It provides actionable insights that help improve customer experiences and operational efficiency, making it particularly useful for teams that engage with current, past, or prospective clients. Retain.ai operates on a subscription model, ensuring a steady revenue stream while continuously updating its offerings. Unlike many competitors, Retain.ai focuses specifically on browser-based technologies, which are becoming standard in enterprise operations. The company's goal is to empower enterprises with intelligent recommendations that boost productivity and drive revenue growth.

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Simplify's Take

What believers are saying

  • Increased demand for AI-driven workflow tools due to remote work trends.
  • Growing interest in customer experience analytics boosts Retain.ai's market potential.
  • Recent $23 million funding round supports platform development and team growth.

What critics are saying

  • Competition from established companies like Salesforce and Microsoft is intensifying.
  • Privacy concerns over browser data collection may lead to regulatory challenges.
  • Economic downturns could reduce enterprise spending on subscription-based services.

What makes Retain.ai unique

  • Retain.ai focuses on AI-powered workflow intelligence for large enterprises.
  • The platform analyzes browser activities to optimize customer interactions and productivity.
  • Retain.ai's subscription model ensures continuous updates and improvements for clients.

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Funding

Total Funding

$27.6M

Above

Industry Average

Funded Over

2 Rounds

Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.
Series A Funding Comparison
Above Average

Industry standards

$15M
$8.2M
Discord
$15M
Canva
$23M
Retain.ai
$30M
Kalshi

Company News

Retain.ai
Feb 15th, 2022
Retain hires Angela Han as Head of Customer, CCO

Retain is excited to announce that Angela Han has joined Retain as Head of Customer, CCO.

Grit Daily
Aug 6th, 2021
Customer Insights Startup Retain Secures $23 mln in Series A | Grit Daily News

Since being founded in 2017, Retain has raised a total of $27.6 million that has helped it finance the development of its platform and team growth, which will be the same destination as the recently acquired funds.

VentureBeat
Aug 5th, 2021
Customer engagement analytics startup Retain.ai nabs $23M

Retain.ai, a startup developing software that helps enterprises surface customer engagement data, raised $23 million in venture capital.Read More

VentureBeat
Aug 5th, 2021
Baseline Ventures invests into Retain in $23M

Retain.ai, a platform that gives enterprises a view of customer engagement across teams, processes, and apps, has raised $23 million in a funding round led by Emergence Capital, with participation from Baseline Ventures, Upside Partnership, and Afore Capital.

VentureBeat
Aug 5th, 2021
Afore Capital invests into Retain in $23M

Retain.ai, a platform that gives enterprises a view of customer engagement across teams, processes, and apps, has raised $23 million in a funding round led by Emergence Capital, with participation from Baseline Ventures, Upside Partnership, and Afore Capital.

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