Rightmove and banks 'hit by IT outage' ByGemma October 21, 2026 Rightmove was reported to be hit by an IT problem, which has also affected several major banks. The portal was among the list of websites and apps to be disrupted by a Cloud outage yesterday morning, The Sun and The Independent reported. Google confirmed there was a problem with the power source at its Europe-West2 centre in London that serves many countries in Europe as well as Britain. The Cloud facility allows companies to store their data at relatively cheap prices. Technical issues. A Rightmove spokesperson said: "Earlier today, technical issues affecting Google Cloud Platform across Europe impacted some of its logged-in services. "These issues have now been resolved and all services are operating as normal. We thank our customers for their patience while we worked closely with our provider to minimise the impact." Both OnTheMarket and Zoopla said they were not affected. Property deals. Among the banks affected were Lloyds, Halifax, Royal Bank of Scotland, HSBC and Revolut. It was unclear whether any property deals involving these banks were affected by the issue. In an update, Google said most services were operating normally by mid-afternoon yesterday. Security issue. On a Friday, which is payday for millions of people and when many property deals are processed, Lloyds and Halifax banking apps went down. There were also problems at TSB, Bank of Scotland, Nationwide and First Direct, affecting online and mobile services, and preventing people from making payments or transferring funds Two years ago, property deals in Scotland were hit by a cyber security issue at the country's insolvency service. Any transaction requiring a search via the Register of Insolvencies was affected by the IT failure that lasted four working days, throwing many property deals into doubt.

Rightmove hit by major Google Cloud outage as websites go down. A major internet outage hit Rightmove on Tuesday, potentially disrupting property searches and enquiries for estate agents across the UK. A power failure at Google's London data centres triggered the disruption, causing problems for businesses and public services. For estate and letting agents advertising properties on Rightmove, the outage raised concerns about whether prospective buyers and tenants could access listings or submit enquiries. However, the full impact on agents and their customers remains unclear. Rightmove reportedly restored normal services by Tuesday afternoon. A Rightmove spokesperson told EYE: "Technical issues affecting Google Cloud Platform across Europe impacted some of our logged-in services. These issues have now been resolved and all services are operating as normal. We thank our customers for their patience while we worked closely with our provider to minimise the impact." Google confirms cause of outage Google attributed the problems to a "power event" at its London data centres. The company first reported the incident on its europe-west2 service health dashboard at around 7am BST on Tuesday. The disruption affected numerous websites and applications, including services operated by Lloyds Bank, Halifax, Revolut and delivery firm DPD. The problems also extended to the NHS app and parts of the court system. However, Google said most services had recovered by mid-afternoon. In an update at 3pm BST, the company confirmed that it had "mitigated" the issue for most affected customers. Nevertheless, a small number of customers continued to experience difficulties at that stage. Cloud failure disrupts multiple services The incident highlighted how technical problems at a major technology provider can affect numerous unrelated websites and services. Google Cloud supplies infrastructure that supports websites, applications and online platforms. Meanwhile, Amazon Web Services and Cloudflare provide similar technology to businesses worldwide. Although much of this infrastructure operates behind the scenes, failures can disrupt everyday business activity. For estate agents, the immediate concern centred on potential interruptions to property marketing and customer enquiries. While most services recovered on Tuesday, the precise impact on Rightmove listings and agent enquiries remains unknown.

Google says 'multiple' Cloud services suffer network failures in Europe. Google Cloud said multiple services in its London region were experiencing elevated errors and intermittent network failures. - File pic * On October 20th, multiple Google Cloud services faced significant network disruptions at its London-based European data centre, impacting several businesses including Revolut, Lloyds Bank, HSBC, Rightmove, and Royal Mail. * The network issues, resulting in elevated errors and intermittent failures in the europe-west2 region, began at 06:08 GMT. * Revolut reported service disruptions and assured customers of the safety of their funds and data while Google is actively investigating the cause of the outage. First Published: Tuesday, 20 Oct 2026 6:41 PM MYT Last Modified: Tuesday, 20 Oct 2026 6:48 PM MYT LONDON, Oct 20 - Multiple Google Cloud services were experiencing serious network disruptions at its European data centre based in London today, according to the US technology giant's service health website. British digital bank Revolut said it is facing disruption to multiple services, which a source close to the matter attributed to the Google Cloud outage. "Multiple Google Cloud services are experiencing elevated errors and intermittent network failures in europe-west2 region," Google said in a service update referring to its London data centre. Internet service tracker Downdetector indicated that hundreds of reports had been made of problems affecting UK lenders Lloyds bank and HSBC, as well as property website Rightmove and postal service Royal Mail. Google said the incident began at 06:08 GMT today. A Revolut spokesman said the bank was "working to fix the issue since it was identified" and offered its apologies "to anyone affected and for any inconvenience caused". "We can confirm that all our customers' money and data are safe," they added in a statement. Google on its website said its "engineering team continues to investigate the issue" but gave no reason for the disruption caused. - AFP