Riskified focuses on eCommerce revenue protection and fraud prevention for online merchants. It uses advanced machine learning to instantly assess transaction legitimacy, helping merchants filter out fraud and improve payment authorization rates. A key feature is Dynamic Checkout, which customizes the checkout experience based on customer risk profiles, ensuring smooth transactions for legitimate buyers. The goal is to help merchants increase revenue and enhance customer satisfaction by minimizing fraud and optimizing the checkout process.

Genesis Partners

T5 Capital

LocalGlobe

Formation 8

Founder Collective

Entrée Capital

NTT DOCOMO Ventures

The Phoenix Company

Qumra Capital

C4 Ventures

Pitango Venture Capital

Capital One Ventures

Financière Agache

General Atlantic

Consumer Software

Fintech

AI & Machine Learning

Riskified

Amid ongoing fraud concerns in eCommerce, advanced, data-driven prevention strategies can be crucial for protecting shoppers and enhancing their retail experiences, driving loyalty.PYMNTS’ Q1 eBook, “The Implications of Uncertainty,” features insights from 18 payments industry executives focused on how data can help firms navigate unpredictable times.Bryan Lewis, CEO of Intellicheck, noted in the eBook that the rise of fraud requires “next-gen” prevention strategies. These include verification using “authoritative data sources,” harnessing behavior analytics, referencing “passive datasets” that go beyond the information that users are actively inputting and “building data consortiums.”By implementing such strategies, Lewis said, “you protect your customer base, which creates more customer loyalty.”Indeed, consumers confirm that trust can be key to determining which merchants they shop with, per the PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces,” created in collaboration with Adobe. The study, which drew from a survey of more than 3,500 U.S. consumers, revealed that three-quarters of respondents consider trust to be a pivotal factor in their choice of eCommerce merchant.Moreover, findings from PYMNTS Intelligence’s 2022 report “Satisfaction In The Age Of eCommerce: How Build Customer Loyalty Trust Helps Online Merchants Build Customer Loyalty,” created in collaboration with Riskified, showed that 41% of consumers would be very or extremely likely to switch out from a retail merchant if they lost trust in that merchant. Another 48% would be somewhat or slightly likely to do so.Effective fraud prevention strategies reassure consumers that their personal and financial information is secure. When customers feel protected, they are more likely to trust the retailer and return for future purchases

Shoppers Seek ‘Next-Gen Fraud Strategies’ From Ecommerce Merchants

01 Chargebacks pose a multifaceted challenge for merchants, impacting their financial health, operational efficiency and brand reputation. As the cost and prevalence of chargebacks continue to rise, the need for innovative solutions is increasingly pressing. 02 Automated dispute resolution tools are transforming the way merchants handle the complexities of chargebacks, streamlining processes, boosting efficiency and delivering results — for both merchants and their customers. 03 In the digital-first economy, consumers demand seamless experiences across all touch points, including dispute resolution. Strategies leveraging advanced automated tools improve the likelihood of merchants meeting these expectations — and inspire customer loyalty.Chargebacks pose a growing threat to merchant profitability. As payment methods have diversified away from cash, the volume of transaction disputes has grown, exposing the limitations of traditional dispute resolution management

Recovering Revenue: A Merchant’S Guide To Automated Chargeback Management

This partnership integrates IXOPAY's cutting-edge payment orchestration platform with Riskified's powerful AI-driven fraud and risk intelligence so that merchants can plug into a comprehensive fraud solution that works across the entire payment ecosystem using a single API.

De-Risking Merchant Payment Ecosystems: IXOPAY Partners with Riskified

Amid Alibaba’s declining profits, the eCommerce giant is seeing its online shoppers’ spending habits depend heavily on how trustworthy they feel the platform is.On a call with analysts Tuesday (May 17) discussing the Chinese multinational technology company’s most recent quarterly earnings report, CEO Eddie Wu spoke to how efforts to instill confidence in shoppers are paying off.“Our investments in … elevating the user experience have received positive consumer feedback,” Wu said. “We’ve seen tangible results in progress, strong growth in quarterly buyers and purchase frequency that has driven robust double-digit growth in GMV, reflecting a continued improvement in consumption and user trust.”If Chinese eCommerce shoppers are anything like their U.S. counterparts, trust is a key driver of purchasing habits. The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces,” created in collaboration with Adobe, drew from a survey of more than 3,500 U.S. consumers to understand their actions, choices and behaviors when shopping online. The study revealed that three-quarters of consumers consider trust to be a pivotal factor in their choice of eCommerce merchant.Plus, findings from PYMNTS Intelligence’s 2022 report “Satisfaction In The Age Of eCommerce: How Build Customer Loyalty Trust Helps Online Merchants Build Customer Loyalty,” created in collaboration with Riskified, showed that 59% of online retail shoppers who have had unsatisfactory experiences with a given merchant say they are “slightly” or “not at all likely” to trust that merchant.In addition to trust, confidence in their financial futures is proving to be a key driver of Alibaba’s customers habits.“As we look at the Chinese consumers … right now, household cash is at its highest point

Alibaba: Trust Is Make-Or-Break For Ecommerce Shoppers In China

Riskified (NYSE: RSKD), a leader in ecommerce fraud and risk intelligence, has appointed David Meredith to its Board of Directors.

Riskified Appoints David Meredith to Board of Directors

With trust proving to be a key factor for consumers’ decisions about where they want to spend their money digitally, online merchants are cracking down on fakes. eCommerce giant Amazon, for instance, shared Monday (March 25) in announcing its 2023 Brand Protection Report that it has been removing scam products by the millions in partnership with brands and law enforcement. “Since its launch in 2020, Amazon’s Counterfeit Crimes Unit has pursued more than 21,000 bad actors through litigation and criminal referrals to law enforcement,” Dharmesh Mehta, the company’s vice president, worldwide selling partner services, wrote in the news release. “In 2023, we identified, seized, and appropriately disposed of more than 7 million counterfeit products worldwide, preventing them from harming customers or being resold elsewhere in the retail supply chain.”

Ecommerce Marketplaces Crack Down On Fakes To Boost Consumer Trust

Riskified (NYSE: RSKD), a leader in fraud and risk intelligence, has been named one of the World's Top 250 Fintech Companies by CNBC.

Riskified Named to CNBC's 2024 List of the World's Top Fintech Companies

Irina Ionescu, Senior Editor at The Paypers, deep dives into refund fraud and promo abuse, detailing how businesses can protect themselves from costly scams. The current state of promo abuse and refund fraud. Refund fraud and promo abuse/fraud represented the most challenging fraud types for merchants and marketplaces throughout 2023 and Q1 2024. Following a surge in ecommerce transactions and in businesses looking to increase their revenues and retain clientele, fraudsters have discovered new ways to draw illicit funds and obtain goods

Cracking Down On Refund Fraud And Promo Abuse: Protecting Your Business From Costly Scams

Riskified (NYSE:RSKD), a firm focused on fraud prevention and risk intelligence, unveiled Chargeback Challenges and What You Can Do About Them: Global Insights 2024, a survey conducted in partnership with Paladin Fraud of over 300 ecommerce chargeback managers worldwide to “explore how the rising rates of chargebacks are causing chaos for online merchants and eroding profits.”The survey reveals significant and avoidable revenue losses “for businesses at a time when the economic backdrop continues to be unstable and many are fighting for survival, prompting merchant respondents to highlight the need for AI and automation to improve some or all of the process.”Chargebacks serve as a mechanism “for cardholders to dispute purchases with their payment issuers instead of a merchant, often leading to the rightful reversal of the transaction by merchants.”Although intended to protect consumers, there’s a growing trend “where this process is being exploited by unethical shoppers to reclaim funds through deceptive means.”The cost and complexity of managing disputes, “combined with the sheer volume of claims – three in four Americans and Brits filed a chargeback last year (Justt) – has created chargeback chaos. Merchants are losing essential revenue as a result.”Key findings from Riskified’s Chargeback Challenges report include:Chargebacks are on the rise with 76% of chargeback managers seeing as many or more chargebacks year over year.Merchants are electing to let revenues slide, with nearly 60% leaving at least two in five chargebacks undisputed.Reversal of sale is just the tip of the iceberg – 55% of merchants find that their current chargeback management process is too time-consuming, complex, and manual, adding to cost drivers and profit erosion.‘Friendly fraud’ is a key part of the problem, with more than 73% saying that at least 20% of their chargebacks are first-party fraud, making it trickier to dispute.Over 65% of merchants want AI and automation for some or all of the chargeback management process to help recover more revenue and increase efficiency.Chargeback claims started trending upward “during the COVID pandemic, as online shopping boomed and customers looked to recoup funds without leaving the house or having to navigate merchant customer service.”As this pattern continued beyond the pandemic, the way merchants “manage chargebacks and the process to collate evidence to dispute fraudulent claims has failed to evolve at the same pace, resulting in highly manual processes, technical and data silos, and bureaucratic burdens that all exacerbate challenges and add to the cost of chargebacks beyond the reversal of sale itself.”Over half of merchants cited the current chargeback management process “as too time-consuming.”With the influx of chargebacks, operations teams are very likely to miss the most important dispute candidates, “such as first-party fraud which accounts for at least one-fifth of chargebacks, because of limited time, bandwidth, or easy access to data and evidence. Across the board, merchants surveyed recognized they have room for improvement when it comes to recovering more revenue and increasing efficiencies.”65% felt automation and the “use of artificial intelligence to streamline some or all the processes would make the biggest impact, and half want to consolidate disparate platforms and manage all chargebacks from one centralized platform.”Jeff Otto, Chief Marketing Officer, Riskified said:“Merchants are working extremely hard to operate profitably, but many are unaware of significant technology advances that offer a huge revenue recovery opportunity within chargeback operations. Riskified’s global merchant survey reveals that fraud and chargeback managers overwhelmingly agree that their current chargeback management processes are too complex and manual for the volume of chargebacks they are seeing. It’s no surprise that these hard working teams want AI-powered automation to help them dispute more chargebacks and win back more revenue.”In January, 2024, Riskified launched “an enhancement to Dispute Resolve, an all-in-one chargeback management system that empowers chargeback operations teams to automate disputes at scale.”Leveraging seamless integrations to dozens of payment gateways and AI-powered automation, Dispute Resolve can help merchants improve win rates.About the researchRiskified partnered with industry advisors Paladin Fraud “to interview more than 300 merchants worldwide, specifically the personnel dealing with chargeback management every day, to discover the size of the chargeback challenge, how merchants manage chargebacks today and how to improve the process.”The companies represented include “a wide range of verticals across physical and digital goods, including fashion, travel, food (grocery and delivery), electronics, and marketplaces, among others.”

Online Retailers Leave Significant Number Of Chargebacks Undisputed, Contributing To Lost Revenue – Report

The first few trading days of 2025 saw the FinTech IPO Index log a 1.2% gain — where one notable triple-digit surge led the pack. Overall, however, a spate of declining names blunted the momentum of the Index as a whole. Janover Leads the Pack. Janover’s stock soared 123%. The company effected a one-for-eight reverse stock split, which bolstered its gains. The move was made in order to maintain compliance with NASDAQ listing requirements

Janover’S 123% Leap And Robinhood’S Upgrades Lead Fintech Ipo Index Higher

eCommerce fraud prevention and revenue protection

Riskified

eCommerce fraud prevention and revenue protection

Riskified

eCommerce fraud prevention and revenue protection

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