Route

Route

Package tracking and shipping solutions provider

About

Route simplifies online shopping by providing a package tracking solution that consolidates all online orders in one app. Users receive real-time shipping notifications and status updates, allowing them to track purchases from various retailers in one place. This service is beneficial for both individual consumers and independent brands, as it enhances customer service and offers unique products. Route generates revenue through its "1 Click Protect" feature, which provides package protection during transit, and its carbon-neutral shipping option, "1 Click Protect Green," which supports reforestation projects. The app also allows users to resolve shipping issues easily and offers insights into the stories behind their favorite brands, making the shopping experience more personalized. Route differentiates itself by focusing on independent brands and eco-friendly practices, aiming to create a seamless and enjoyable online shopping experience.

Company Stage

Series C

Employees

201-500

Industries

Consumer Software, Consumer Goods

Total Funding

$280.7M

Headquarters

Lehi, Utah

Founded

2019


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Simplify's Take

What believers are saying

  • Route's recent $40M Series C funding and $1.4 billion valuation indicate strong financial health and growth potential.
  • New integrations with major platforms like Klaviyo, Salesforce, and Zendesk enhance Route's utility for merchants, streamlining their operations and customer experience.
  • The company's focus on supporting independent brands and unique products appeals to consumers looking for personalized shopping experiences.

What critics are saying

  • The competitive e-commerce market requires Route to continuously innovate to maintain its edge.
  • Dependence on third-party integrations could pose challenges if partnerships dissolve or technical issues arise.

What makes Route unique

  • Route consolidates package tracking from multiple retailers into a single platform, unlike competitors who may focus on individual retailers.
  • The '1 Click Protect' feature offers seamless package protection at checkout, providing a unique value proposition in the e-commerce space.
  • Route's carbon-neutral shipping option, '1 Click Protect Green,' sets it apart by allowing customers to offset carbon emissions without extra cost.

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Growth & Insights
Headcount

6 month growth

-9%

1 year growth

-11%

2 year growth

-26%

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