Sendbird and Upstage.ai Collaborate for Global AI Advancement with Solar LLM Integration and SmartAssistant DeploymentSendbird, a global leader in communication APIs and customizable AI chatbots, announced the integration of Upstage’s large language model (LLM) ‘Solar’ into its no-code generative AI chatbot solution, ‘SmartAssistant’, through a global partnership agreement. This integration puts Solar in good company, among other LLMs integrated with Sendbird, including OpenAI’s ChatGPT, Google’s PaLM2, Meta’s LLaMa2, and AWS’ Sagemaker.Marketing Technology News: MarTech Interview with Allison Breeding, CMO at Apptio, an IBM company“We are thrilled to integrate Solar into Sendbird’s world-class chat solution, further innovating the overall customer journey experience that Sendbird provides.”This partnership aims to enable business owners and companies to easily deploy generative AI chatbots on websites and mobile apps, providing human-like services in customer support and engagement powered by Solar LLM. The first example is deployed on upstage.ai through Sendbird’s SmartAssistant chatbot, powered by the Solar LLM.Sendbird’s global messaging infrastructure facilitates billions of interactions among 300 million users globally every month through its enterprise-level, customisable chat interface. ‘SmartAssistant’ is a solution that allows for the creation and deployment of AI chatbots specializing in customer service by providing just a few pieces of information, without needing a large engineering team. This opens access to the broader market of small-to-medium sized businesses.Marketing Technology News: How Small Businesses Can Help Efficiently Mitigate Information Security RisksUpstage’s ‘Solar’ is the world’s first model with 10.7 billion parameters, boasting exceptional performance. Last month, it ranked first in the global LLM rankings, as measured by AI platform Hugging Face

Sendbird partners with Upstage.ai to enhance SmartAssistant with Solar LLM, revolutionizing AI-driven customer support.

Any small business with a website can now create an AI chatbot in minutes. Sendbird, the industry-leading communications platform for web and mobile apps, today announced the availability of its AI chatbot through easy plug-and-play installation. This low-cost, no-code solution is perfectly suited for small-to-medium-sized businesses in customer-facing industries like e-commerce, healthcare, education, recruiting, travel hospitality, and banking that want to deploy AI to improve customer engagement and support. For just $99 per month, Sendbird offers an AI chatbot starter package that allows for the creation of chatbot personas, knowledge enrichment, workflow integration, and analytics to track performance across support, marketing, and sales initiatives–without needing technical software development or engineering resources. “Today, large enterprises and consumer brands use AI effectively to engage with their customers, clients, and patients. Amazon’s Rufus Shopping Assistant, for example, serves customers in a highly personalized manner and adds value to their experience– but there is no way for a small company to compete,” said Sendbird CEO and Co-founder John S