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Shopmonkey

Cloud-based auto repair shop management software

Overview

Shopmonkey provides cloud-based, all-in-one auto repair shop management software that handles jobs, estimates, purchase orders, parts inventory, VIN lookup, and parts ordering. It is a subscription SaaS accessed online and can sync with QuickBooks, with added tools for digital inspections, appointment scheduling, customer communication, and secure payments. It stands out by offering a single, shop-focused platform that includes VIN lookup, parts ordering, inventory management, and QuickBooks integration tailored to auto repair and related businesses. Its goal is to help auto repair shops run more efficiently, serve customers faster, and grow profitability by streamlining operations and data flow.

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About Shopmonkey

Simplify's Rating
Why Shopmonkey is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Automotive & TransportationEnterprise Software

Company Size

201-500

Company Stage

Series C

Total Funding

$110M

Headquarters

Morgan Hill, CA

Founded

2016

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What believers are saying

  • Shopmonkey says 10,000+ shops use the platform as of November 2026.
  • August 2026 pricing still shows healthy subscription demand at $215 monthly annualized.
  • Affirm financing and Shopmonkey Capital expand monetization beyond core subscriptions.

What critics are saying

  • Capterra reviews in October 2026 cite hidden cancellation policies and poor support.
  • Tekmetric, Fullbay, and Shop-Ware attack pricing-sensitive shops with broader workflow coverage.
  • If parts sourcing and AI booking commoditize, Shopmonkey loses its software wedge by 2027.

What makes Shopmonkey unique

  • Shopmonkey unifies estimates, payments, reminders, and QuickBooks sync in one workflow.
  • October 2026 Turn 14 integration links aftermarket parts sourcing directly inside estimates.
  • September 2026 Shopmonkey Concierge adds AI booking for CRM Essentials customers.

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Funding

Total Funding

$110M

Meets

Industry Average

Funded Over

3 Rounds

Series C funding is usually for startups that are doing well and are looking for more money to fuel major growth, such as acquiring other companies, expanding into global markets, or launching new product lines. Investors typically include larger venture capital firms and private equity.
Series C Funding Comparison
Above Average

Industry standards

$50M
$50M
$62M
$75M
$100M

Benefits

  • Flexible scheduling
  • Health, dental, vision & wellness
  • Home office perks
  • 401k
  • Equity
  • Flexible PTO
  • Career growth
  • Self development
  • Social & charity events

Growth & Insights and Company News

6 month growth

-6%

1 year growth

-2%

2 year growth

-2%
Automotive Press Releases
Oct 20th, 2026
The Top Auto Body & Repair Software vendors according to the FeaturedCustomers Fall 2026 Customer Success Report.

The Top Auto Body & Repair Software vendors according to the FeaturedCustomers Fall 2026 Customer Success Report. FeaturedCustomers releases the Fall 2026 Auto Body & Repair Software Customer Success Report. COOPER CITY, FL, UNITED STATES, October 20, 2026 / EINPresswire.com / - Today FeaturedCustomers published the Fall 2026 Auto Body & Repair Software Customer Success Report to give prospects better insight on which Auto Body & Repair Software would work best for their business according to real customer references. The highest rated vendors according to the Fall 2026 Auto Body & Repair Software Customer Success Report are: Market Leaders - AutoServe1, Fullbay, Mitchell 1, and Solera Identifix were given the highest "Market Leader" award. Market Leaders are vendors with a substantial customer base & market share. Market Leaders have the highest ratio of customer reference content, content quality score, and social media presence relative to company size. Top Performers - AutoLeap, HITS Software, Scott Systems, Shop Boss, Shopmonkey, and Shop-Ware were awarded "Top Performer" honors. Top Performers are vendors with significant market presence and enough customer reference content to validate their vision. Top Performers' products are highly rated by its customers but have not achieved the customer base and scale of a Market Leader relative to company size. Rising Stars - AutoVitals, FastTrak Auto Shop Management Systems, GEM-CAR, NAPA TRACS, Nexsyis, Protractor, R.O. Writer, and Tekmetric were awarded the "Rising Star" honor. Rising Stars are vendors that do not have the market presence of Market Leaders or Top Performers but understand where the market is going and has disruptive technology. Rising Stars have been around long enough to establish momentum and a minimum amount of customer reference content along with a growing social presence. About the Fall 2026 Auto Body & Repair Software Customer Success Report: The customer success report is based on over 500 pieces of verified customer reference content. A vendor's overall customer success score is reached via a weighted average of their Content, Market Presence, and Company Scores. Of the vendors listed in the FeaturedCustomers' Auto Body & Repair Software category, 18 vendors met the minimum requirements needed to be considered for the customer success report. About FeaturedCustomers: FeaturedCustomers, the world's only customer reference platform for B2B business software and services, helps potential B2B buyers research and discover business software and services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day the platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB's. For more information, visit https://www.featuredcustomers.com. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

Fintech.ca
Jun 25th, 2025
Shopmonkey Adds Affirm to Offer Flexible Financing for Auto Repairs

Cloud-based auto shop management platform Shopmonkey has partnered with Affirm to offer pay-over-time financing options to customers across the U.S. and Canada.

PYMNTS
Nov 8th, 2024
Yelp To Expand Services Advertising Revenues With Repairpal Acquisition

Local business information platform Yelp plans to acquire auto services platform RepairPal for about $80 million in cash.The acquisition is expected to close by the end of the year, subject to customary closing conditions, Yelp said in a Thursday (Nov. 7) press release.The company announced the planned acquisition in an earnings release that also said that Yelp’s advertising revenues in its Services categories rose 11% year over year to reach a record $228 million in third quarter. This contributed to the company’s net revenue rising 4% to a record $360 million.“As we continue to build on our progress in Home Services, we believe RepairPal will accelerate our broader Services efforts by expanding our offerings in the multi-billion-dollar U.S. auto services advertising vertical,” Yelp Co-founder and CEO Jeremy Stoppelman said in the release.The company said in a Thursday letter to shareholders that the acquisition will add RepairPal’s deep knowledge of auto repairs and pricing and its partner network to Yelp’s large consumer audience and its expertise in search engine optimization, search engine marketing and artificial intelligence.This will bolster Yelp’s efforts in the Services categories, including the auto services advertising vertical from which the company derived $90 million of annualized revenue in the third quarter, according to the letter.The strong performance of Yelp’s Services category came at a time when its Restaurants, Retail and Other categories “faced ongoing headwinds,” Yelp Chief Financial Officer David Schwarzbach said in the Thursday press release.“Our planned acquisition aligns with our capital allocation strategy and demonstrates our ability to deploy balance sheet capital to support our business strategy,” Schwarzbach said.RepairPal’s online platform and mobile app assist drivers in selecting certified auto repair shops and dealerships within their vicinity, PYMNTS reported in February.The platform provides estimates for common repairs tailored to location and vehicle make/model, helping customers to avoid overpriced service costs.IT and digital support infrastructure have been increasing in the auto repair market in North America, which is a market in which over 70% of the businesses are single-owner shops, Jeff Haynie, chief technology officer at auto repair shop management platform Shopmonkey, told PYMNTS CEO Karen Webster in an interview posted in December 2022

PYMNTS
Apr 10th, 2024
Serviceup Adds Expedited Payment Processing To Auto Repair Shop Platform

ServiceUp added an expedited payment processing feature to its auto repair shop management platform.The new InstaPay feature ensures that auto repair shops receive their money within 48 hours of completing the repairs, the company said in a Wednesday (April 10) press release.InstaPay is available to repair shops that are part of the ServiceUp repair network or collaborate directly with ServiceUp’s fleet and insurance customers, according to the release.“With InstaPay, we aim to streamline the payment process, allowing repair shops to focus on what they do best — providing exceptional repairs to their customers,” ServiceUp Chief Product Officer Kunal Rupani said in the release.The solution is designed to improve repair shops’ efficiency and cash flow by eliminating the need for them to chase down late or missed payments or wait the typical net payment terms of 30 to 60 days to receive payments, according to the release.For ServiceUp’s fleet and insurance customers, InstaPay helps build stronger relationships with repair shops by ensuring timely payments, the release said.“InstaPay is just the beginning of our journey toward revolutionizing the automotive repair industry, and we’re excited to continue pushing boundaries and driving positive change,” Rupani said in the release.ServiceUp was founded in 2021 to connect customers to advocates who manage the entire auto repair process.“By creating an end-to-end, fully automated experience, ServiceUp has taken away the headache of car repair for thousands of customers,” Brett Carlson, co-founder and CEO of ServiceUp, said in September 2022 when announcing that the company secured $14.5 million in Series A funding.Customer experience is now shaped by smartphone expectations, so it’s mission critical for auto repair shops to have a unified platform that handles everything from scheduling to payments, Jeff Haynie, chief technology officer at auto repair shop management platform Shopmonkey, told PYMNTS’ Karen Webster in an interview posted in December 2022.“At the end of the day, a shop is really about hours and productivity around how they get customers in and out,” Haynie said. “It’s an operationally efficient business.”

American Consumer Products Digest
Jul 24th, 2023
AutoTechIQ announces integration with ShopMonkey

American Consumer Products Digest is excited to add the integration with ShopMonkey to its already significant library of integrations.

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