SoundHound AI Named a Leader and a Star Performer in Everest Group's Conversational AI and AI Agents in CXM Products PEAK Matrix(R) Assessment 2026. Star Performer designation recognizes year-over-year improvement in both market impact and vision and capability. November 10, 2026 09:05 ET | Source: SoundHound AI SANTA CLARA, Calif., Nov. 10, 2026 (GLOBE NEWSWIRE) - SoundHound AI, Inc. (NASDAQ: SOUN), a global leader in voice and agentic AI, today announced that Everest Group has positioned it as a Leader and a Star Performer in the Conversational AI and AI Agents in Customer Experience Management (CXM) Products PEAK Matrix(R) Assessment 2026. Everest Group assessed SoundHound on market impact, vision, and capability. The Star Performer title recognizes providers with the strongest year-over-year improvement on the PEAK Matrix across both. "Everest Group's Star Performer title measures how far a company moves in a year, and this was a year of incredible progress for us," said Keyvan Mohajer, CEO & Co-Founder of SoundHound AI. "We launched OASYS in May and OASYS Edge in September, giving businesses one platform to build, test, run, and improve AI agents in the cloud, on the device, or both. Enterprises are now putting that work in front of their customers on every channel they serve." OASYS (Orchestrated Agent System), SoundHound's agentic AI platform, manages the full life of an AI agent: building it, testing it, running it, and improving it. Teams give OASYS their existing transcripts and documentation, and it generates agents ready for review in minutes. It tests them in simulation before launch and proposes improvements once they're live. On voice channels, agents run on SoundHound's own speech recognition model, so they handle interruptions, mid-conversation language switches, and noisy settings. When a conversation needs a person, SoundHound's patented Human Assisted Resolution lets a team member step in to provide instruction to the AI agent behind the scenes without ever transferring the customer. OASYS AI agents are built once and run across phone, chat, kiosks, drive-thrus, smart devices, and vehicles - in the cloud, on the device, or both with OASYS Edge. "Conversational AI is moving beyond scripted interactions toward voice-native, multimodal agents that can resolve increasingly complex customer needs and completing transactions," said Sharang Sharma, Vice President at Everest Group. "SoundHound AI's OASYS platform reflects this evolution by combining voice-native agentic execution with deterministic workflows, multilayered guardrails, and human-assisted resolution. This balance of autonomy and control enables enterprises to automate complex interactions while retaining oversight, strengthening SoundHound AI's Leader position and earning it Star Performer recognition in Everest Group's Conversational AI and AI Agents in CXM Products PEAK Matrix(R) Assessment 2026." Customers are already seeing results from SoundHound's agents. MUSC Health's AI agent, Emily, has supported more than 2.2 million patient calls and now helps patients refill prescriptions at the health system's retail and specialty pharmacies. At insurer Quálitas, AI agents handle about 100,000 calls a month and resolve more than 74% of car assistance requests end to end. To see how businesses build, run, and improve AI agents with OASYS, visit www.soundhound.com/oasys. About SoundHound AI SoundHound AI (Nasdaq: SOUN) is a voice and agentic AI company that enables businesses to deliver natural, end-to-end conversational experiences across digital and physical channels, including phones, kiosks, chat, smart devices, drive-thrus, TVs, in-vehicle, and more. Its agentic platform, OASYS, is a self-learning, orchestrated AI system where organizations can build and deploy conversational AI agents to handle transactions, tasks, and workflows on behalf of customers and employees. Built on proprietary technology backed by 800+ patents and years of AI research, SoundHound serves leading brands across industries including automotive, financial services, healthcare, retail, telecommunications, and more. It powers millions of products and processes billions of interactions annually for enterprise customers worldwide. Learn more at: www.soundhound.com Media Contact Fiona McEvoy [email protected] 415-610-6590

The ugly truth behind SoundHound's Q3 results. November 8, 2026 Key points. * SoundHound's Q3 revenue rose more than 48% to $62.4 million, but compressed margins and strategic shedding of legacy contracts widened losses. * Management guided for $255 million in 2026 revenue and forecasts reaching positive EBITDA in the second half of next year. * Heavy short interest and mixed analyst sentiment could keep SoundHound shares volatile despite the company's long-term growth potential. * MarketBeat previews the top five stocks to own by December 1st. SoundHound AI Today. SoundHound AI $4.11 -0.15 (-3.52%) As of 11/6/2026 04:00 PM Eastern * 52-Week Range - $3.88 | $14.98 * Price Target - $9.50 The ugly truth behind SoundHound's NASDAQ: SOUN Q3 results is that costs are rising, compressing gross margins and widening adjusted losses. However, it's wrong to view these statistics as signs of impending doom, because the pain is self-inflicted, part of the company's strategy, and has it at an important inflection point. That is, from cash burn to positive adjusted EBITDA, which management forecasts for the back half of next year, only three to four quarters away. This transition could provide a powerful catalyst for a market long plagued by doubts. SoundHound's strategy is to build an AI-powered voice platform for enterprise automation. It includes numerous acquisitions, such as LivePerson, which expanded the addressable market, product portfolio, cost savings, and cross-selling opportunities. Within this, the company is shedding excess baggage, including lower-margin, dilutive legacy contracts, which execs are allowing to lapse. Today, the impact is weaker growth and wider losses than would otherwise be reported, alongside a rapidly shifting operational environment supporting the long-anticipated profit transition. SoundHound guides for strength in Q4 and 2027. SoundHound posted a solid quarter despite wider losses. The company brought in $62.4 million, up more than 48% and outpacing MarketBeat's consensus. Growth came from strength across verticals, including new enterprise wins, upsells, and renewals. More importantly, the company received positive feedback from LivePerson's largest clients, representing approximately $100 million in annual recurring revenue. Execs reported encouraging feedback about continued business and interest in enterprise-level agentic voice services. Margin is the sore spot, with non-GAAP gross margin falling nine percentage points year over year to 50.3%, while adjusted losses widened. Despite the top-line strength and an earnings-per-share beat, widening adjusted losses and margin pressure remain concerns. Guidance is the offset: management forecasts $255 million in 2026 revenue at the midpoint, better than expected, and sustained, nearly 50% growth in 2027, with the longer-term forecast likely to be cautious. Factors that could support growth in Q4 and 2027 include cross-selling to LivePerson's clients, new enterprise wins, the transition to a software-as-a-service (SaaS) model, and scaling operations. LivePerson is an opportunity not to be underestimated, as its clients include 25 of the Fortune 100, a high double-digit number of Fortune 500 companies, and 35% of Forbes' Most Valuable Brands. The operational shift includes shedding legacy business in favor of new, hosted services built on the OASYS platform, effectively transitioning SoundHound to a higher-margin SaaS business. Scale is seen in recent deals such as the one to bring SoundHound-powered commerce to LG Smart TVs, potentially opening a new revenue stream. Analysts' mixed responses highlight SoundHound's long-term opportunity. The few analysts' responses emerging immediately after SoundHound's report are mixed. Analysts are highlighting both the near-term margin headwinds and the long-term opportunity, cutting price targets but reaffirming their ratings. The consensus rating in early November is Hold, although analyst sentiment leans positive. Institutional activity has been modest, with slightly more buying than selling. Price targets are favorable, suggesting a market disconnect, with SOUN stock trading well below the consensus target and analysts forecasting more than 100% upside. Short selling is among the biggest risks for investors. SoundHound's cash-burning status and uncertainty attracted flocks of short-sellers, driving short interest to over 40%, where it has hovered for months. With this in play, SOUN shares could struggle to advance without a strong catalyst and may face hurdles even if one emerges. Short-covering triggers center on the LivePerson acquisition, enterprise wins, and the transition to profitability, which are unlikely to emerge before the Q4 earnings report. The silver lining is that, with days-to-cover above 10 and short interest so high, the upside potential for a short squeeze is massive. There's no way to know for sure where SoundHound's stock price bottom is, when it will be set, or how high it will get on the rebound, but investors can watch signals to help gauge direction and timing. Among them are the stochastic and MACD oscillators, which help measure momentum, market strength, and direction. Price action is trending lower in Q4, with stochastic and MACD reflecting divergence and an increasingly weak bearish force. The setup suggests an imminent rebound, needing only a catalyst to trigger it, potentially delivered in early 2027 with the Q4 release and 2027 guidance update. Until then, support is possible but not guaranteed near the April 2024 lows and the February 2024 lows if the first target is broken. SoundHound's risks include competition, but it has a moat with its differentiated approach to voice, which enables higher-quality responses and interactions. Before you consider SoundHound AI, you'll want to hear this. MarketBeat keeps track of Wall Street's top-rated and best performing research analysts and the stocks they recommend to their clients on a daily basis. MarketBeat has identified the five stocks that top analysts are quietly whispering to their clients to buy now before the broader market catches on... and SoundHound AI wasn't on the list. While SoundHound AI currently has a Hold rating among analysts, top-rated analysts believe these five stocks are better buys. Discover the next wave of investment opportunities with our report, 7 Stocks That Will Be Magnificent in 2026. Explore companies poised to replicate the growth, innovation, and value creation of the tech giants dominating today's markets. Continue following MarketBeat Contributing author. Companies mentioned in this article. | Company | MarketRank(TM) | Current Price | Price Change | Dividend Yield | P/E Ratio | Consensus Rating | Consensus Price Target | | SoundHound AI (SOUN) | / | $4.11 | -3.5% | N/A | N/A | Hold | $9.50 |

SoundHound AI (NASDAQ: SOUN) debuts helmet-based voice control for electric two-wheelers at Milan's EICMA 2026. At this month's EICMA 2026 motorcycle expo in Milan, SoundHound AI (NASDAQ: SOUN) used the global stage to unveil a deepened collaboration with Indian electric motorcycle maker Ultraviolette Automotive. The expanded partnership centers on embedding voice AI directly into rider helmet headsets, enabling hands-free management of vehicle functions without the rider touching any controls. Capabilities unlocked through the system include adjusting safety settings and accessing real-time ride diagnostics, all driven by spoken commands delivered through the helmet. Central to the integration is SoundHound's OASYS agentic AI platform, which the company positions as a tool for streamlining both vehicle management and the broader rider experience. The collaboration signals an effort to push human-machine interaction in electric two-wheelers toward a new baseline, potentially reshaping how safety and usability standards are defined across the segment. Ultraviolette, which competes in the growing Indian premium electric motorcycle market, stands to differentiate its lineup through the AI-driven interface as competition among EV two-wheeler brands intensifies. While SOUN slipped 2.35% on the day of the announcement, broader trading in the EV sector offered a more mixed picture, with sharp moves in both directions across related names. Indian auto components group Uno Minda (BSE: 532539) was among the session's biggest movers, surging 11.5% to close at ₹1,334.00, a level hovering near its 52-week high. The rally followed an earnings announcement showing meaningful year-over-year growth in both quarterly sales and net income, with the company also flagging strategic capacity expansions across EV systems and advanced technologies. Tesla (NASDAQ: TSLA) moved in the opposite direction, falling 10.8% during the session to close at $343.69, a steep single-day loss for the EV giant amid an otherwise active trading environment. The divergence between Uno Minda's sharp gains and Tesla's decline underscores how unevenly sentiment is currently distributed across the electric vehicle supply chain, from component makers to finished-vehicle manufacturers. For SoundHound, the Ultraviolette deal represents a continued push into automotive and mobility verticals, where the company has been building out its voice AI footprint beyond consumer electronics and infotainment systems.