Spring Health connects employees and health plan members with mental health care through a digital platform and clinician network. Members complete an assessment, receive care recommendations and arrange services such as therapy, coaching or medication management. Care navigators guide members through their options, while digital tools support engagement and progress tracking between appointments. Employers and health plans pay for platform access and clinical services under contracts, and receive aggregated reporting on use and outcomes rather than private session notes. Spring Health was founded in 2016 and is headquartered in New York City.
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Industries
Company Size
1,001-5,000
Company Stage
Series E
Total Funding
$465M
Headquarters
New York City, New York
Founded
2016
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Total Funding
$465M
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Spring Health has expanded VERA-MH, the first open-source AI safety benchmark for mental health, to include a harm-from-others safety area. The new rubric evaluates how AI systems respond when adults describe being at risk of physical or sexual violence. Developed with clinicians, interpersonal violence experts, and people with lived experience, the benchmark is scored across five areas: detecting risk, confirming it, guiding users to human care, supportive conversation, and following AI boundaries. It draws on 100 realistic personas. VERA-MH was launched in October 2025 in collaboration with the AI in Mental Health Safety and Ethics Council. OpenAI's recently published MentalHealthBench paper cites VERA-MH's suicidal ideation rubric as one of few frameworks built specifically to assess safe AI responses to risk. Public feedback on the harm-from-others rubric is open for 60 days ahead of Domestic Violence Awareness Month.
Spring Health joins the Alight Partner Network to close the gap between mental health benefits and mental health care, reaching more than 30 million people. DEERFIELD, Ill.-(BUSINESS WIRE)-Alight, Inc. (NYSE: ALIT), a leading benefits administration provider of health, wealth and leave solutions, today announced a strategic partnership to bring mental health support into the Alight Partner Network with Spring Health, a global mental health company built on one AI-native platform. The Alight Partner Network offers a curated ecosystem of solutions designed to help employers deliver a more connected and engaging employee experience. By integrating Spring Health into the Alight Worklife(R) platform, which generates more than 210 million annual interactions across health, wealth and leave programs, the collaboration is designed to surface mental health support earlier, at the moments employees need it most. Through Spring Health, employees can access the full spectrum of mental health support - from self-guided tools and coaching to therapy, medication management, and crisis care - accessible via the benefits platform they already use. For employers, the integration closes the gap between delivering a benefit and their employees actually using it, surfacing care during open enrollment, leave, and major life changes. "Benefits only work when people can find and use them," said Adam Chekroud, co-founder and President of Spring Health. "By bringing Spring Health into Alight Worklife, we can meet employees in the benefits experience they already trust and make it easier to take the next step toward care. That matters because access to effective support can change outcomes: research published in JAMA Network Open found Spring Health members recover 5.9 weeks faster than the leading competitor." "Employers are under increasing pressure to deliver benefits experiences that are both cost-effective and genuinely supportive of their people," said Jessica Borchik, SVP, Partner Strategy and Sales at Alight. "Spring Health joining the Alight Partner Network reflects our joint focus on simplifying complexity and helping organizations make smarter decisions for mental health support so employees can access the care and support they need with confidence." About Alight Solutions Alight is a leading benefits administration provider of health, wealth, leave and point solutions for many of the world's largest organizations and over 30 million people. Through the administration of employee benefits, Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. Its Alight Worklife(R) platform empowers employers to gain a deeper understanding of their workforce and engage them throughout life's most important moments with personalized benefits management and data-driven insights, leading to increased employee wellbeing, engagement and productivity. Learn more at alight.com. About Spring Health Spring Health is a global mental health company built on one AI-native platform so care follows individuals across every job, move, health plan, and life stage. Independently validated by JAMA Network Open and the Validation Institute, with 92% of members reliably improved or recovered from depression or anxiety and employers seeing a 52% reduction in total mental health claims costs, Spring Health provides personalized lifelong mental health support across self-guided tools, coaching, therapy, medication management, and specialty care. More than 170 million people worldwide have access to Spring Health, which is trusted by leading employers, health plans, and channel partners, including Highmark, Target, The Coca-Cola Company, BlackRock, Microsoft, Pfizer, and Wawa.
The California Department of Human Resources has selected Spring Health to provide mental health support to more than 245,000 state employees across 153 departments through its Whole You programme. The employee assistance programme will offer personalised mental health care to staff and their families, with first responders receiving the most extensive support from trauma-informed providers. First responders develop PTSD at up to ten times the rate of the general population, according to a 2025 meta-analysis. Spring Health's research shows 92% of members improve or recover from depression or anxiety, with appointments available in less than two days on average. The programme provides confidential support for care, crisis needs and wellbeing challenges. Support staff within CalFire, California Highway Patrol and the Department of Corrections receive elevated care levels.
Spring Health has launched a Neurodiversity Program providing specialised care for neurodivergent children and their caregivers, with no formal diagnosis required to begin. The programme addresses a significant burden: caregivers spend over 10 hours weekly coordinating care, costing more than $18,000 annually in lost earnings. The service offers care navigation, multidisciplinary support for children, caregiver coaching and neuropsychological assessments, powered by Guide, Spring Health's AI-led platform designed to reduce administrative burden. The programme provides access to in-network care whilst supporting working parents. Spring Health, which serves over 170 million people globally through employers and health plans, reports 92% of members show improvement or recovery from depression or anxiety. The Neurodiversity Program is now available to Spring Health customers.
Spring Health implements VERA-MH safety framework for new AI experience. Published. May 19, 2026 Spring Health has debuted Guide, an AI-led platform designed to maintain clinical continuity throughout a patient's mental health journey. The experience aims to solve the "continuity problem" where progress is often lost between changing clinicians or sessions. Built on a unified clinical platform, the tool tracks a member's full mental health arc to ensure context persists as care evolves. CEO April Koh stated that Guide "holds the full arc of a person's mental health," moving away from treating care as a series of one-off events. A recent study by the company indicates that individuals using Guide experienced faster improvement in depression and anxiety symptoms. Specifically, those with the highest needs saw up to 25% greater symptom improvement compared to standard care models. The system is designed to support members between therapy sessions rather than replacing human providers. According to Chief Product Officer Gijo Mathew, the AI provides a "continuous thread" through a person's journey that human systems have historically struggled to maintain. To address safety concerns, Spring Health developed the VERA-MH (Validated Evaluation and Risk Assessment for Mental Health) framework. Every AI capability is scored against this safety architecture to identify and mitigate potential failure modes before deployment. All interactions are coordinated with human providers and subject to clinical oversight within the company's existing network.
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Industries
Company Size
1,001-5,000
Company Stage
Series E
Total Funding
$465M
Headquarters
New York City, New York
Founded
2016
Find jobs on Simplify and start your career today