Starling Bank

Starling Bank

Mobile banking for personal and business

Overview

Starling Bank is a digital bank in the UK offering personal and business current accounts through a mobile app. For individuals, it provides features like instant spending notifications, insights, and Spaces (pots) to separate money. For businesses, it offers business accounts with invoicing and accounting integrations. The app handles account management, payments, and budgeting in one place, with transactions processed online and via card payments. The bank earns revenue from card interchange fees, interest on balances held with the central bank, and lending (such as personal loans and overdrafts). Its approach combines mobile-first banking with a broad set of services in a single app, differentiating itself through the Spaces budgeting tool, real-time transaction insights, and a strong focus on both personal and business banking. Starling’s goal is to grow its customer base while expanding its lending portfolio and offering a complete digital banking experience in the UK.

About Starling Bank

Simplify's Rating
Why Starling Bank is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Fintech

Financial Services

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$1.3B

Headquarters

London, United Kingdom

Founded

2014

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Simplify's Take

What believers are saying

  • FY26 profit before tax reached £217.1 million, a fifth straight profitable year.
  • Engine revenue grew 25%, signed Tangerine, and reached £70 million committed ARR.
  • July 2026 eSIM and security launches deepen app lock-in across travel and fraud.

What critics are saying

  • The FCA fined Starling £28.96 million for sanctions-screening failures and high-risk customer breaches.
  • FY26 revenue fell 6% to £887.4 million, forcing 130 layoffs and AI dependence.
  • Revolut, N26, and Nubank keep commoditizing fintech wallets, squeezing Starling's travel moat.

What makes Starling Bank unique

  • Engine by Starling gives the bank proprietary SaaS leverage other challengers rent.
  • Starling owns high primacy, with 56% of SME and 35% of retail accounts.
  • Travel and fraud tools now bundle eSIMs, scam intelligence, and snatch-theft locking.

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Funding

Total Funding

$1.3B

Above

Industry Average

Funded Over

13 Rounds

Debt funding comparison data is currently unavailable. We're working to provide this information soon!
Debt Funding Comparison
Coming Soon

Benefits

Health Insurance

Life Insurance

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Mental Health Support

Wellness Program

Family Planning Benefits

Fertility Treatment Support

Professional Development Budget

Conference Attendance Budget

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

1%
City Girl Network
Jul 28th, 2026
How to create a business budget that actually works for small businesses.

How to create a business budget that actually works for small businesses. Most of City Girl Network Limited have made a budget at some point. You know the one: built in a burst of New Year energy, colour-coded, neat, full of good intentions... and quietly abandoned by March. If that sounds familiar, you are in very good company. In its previous guide, City Girl Network Limited explored why budgeting matters and how to understand the money moving through your business. Now, it's time to turn those numbers into a budget you can actually use. Here's the good news, and it's worth saying plainly: you are not bad with money. The problem is almost always the budget itself. Most budgeting templates are built for someone on a predictable monthly salary, where the same amount lands on the same day every month. Your business doesn't work like that. Some months are brilliant, some are quiet, sometimes a client pays late; a template that assumes every month is identical won't make it in the business world. This guide is about building a different kind of budget. One based on what your business actually does, flexible enough to handle the good months and the lean ones, and realistic enough that you'll genuinely keep using it. No jargon, no finance degree required. The biggest budget barriers in the Business Connections community. The release of its 'Simple Guide to Business Budgeting', and the Brighton launch of its Business Connections powered by Starling shone a light on two core barriers to building actionable and realistic budgets. Starting from a blank page. Most templates hand you an empty grid and ask you to fill in what you think you'll earn and spend. Without a clear starting point, you rely on guess work; the numbers are a wish, not a plan. When the real numbers inevitably look different, the budget stops becoming useful. Assuming every month looks the same. This is the big one for anyone with irregular income. A budget that expects a tidy, identical figure every month will break the first time you have a quiet spell or an invoice is paid late. Instead of helping, it just makes you feel behind. City Girl Network Limited is going to do it differently. Rather than guessing forwards into a blank page, City Girl Network Limited'll build backwards from what your business has already done. Your own recent numbers are the most honest budgeting data you'll ever have. Start with what already happened. Before you plan a single future month, look at at least three months (12 would be even better) of real transactions. Not what you hoped you earned and spent, but what you actually did. Imagine Clara, a freelance designer. One month she invoices £4,200 and feels unstoppable. The next it's £1,900 and she's quietly panicking. Same business, same Clara, but two very different months. When she stops guessing and looks back at her last three, a real pattern appears: her income lives somewhere between roughly £1,900 and £4,200, with steady software, website and accountancy costs underneath it. That's something no blank template could ever have told her. The easiest way to do this is to have your spending already sorted for you. This is where your transaction history earns its keep. Starling automatically sorts your business transactions into categories, such as 'Marketing', 'Equipment', 'Software and Subscriptions', 'Revenue' and 'Travel'. Instead of scrolling through a list of payments trying to remember what each one was, you see exactly where your money went at a glance. It turns three months of raw payments into a clear, usable starting point for your budget in minutes. The budgeting rules businesses keep coming back to. The real tip to building a budget that works for you is embracing the fact that numbers change and planning for the unsteady nature of cashflow. Work with a range, not one magic number. Look back at those three months and you won't find one tidy figure, you'll find a range. That range is far more useful than a single made-up average, because it tells you the truth about how your business actually behaves. Build to your lean month. This is the single most important habit for irregular income: build your budget around your quietest month, not your best one. That said, it's important to recognise income patterns. Craft businesses, for example, typically have higher incomes in November and December, with those stronger months allowing them to cover extra stock, future investments or quieter periods in the year. Back to Clara; she builds her must-pay costs, such as software, website, tax set-aside and her own basic pay, around her £1,900 month, not her £4,200 one. In a good month, the extra is a bonus: money to save, reinvest, or pay herself a little more. Budgeting to your lean month is what lets you sleep at night. The good months take care of themselves. The money that isn't really yours. One reason budgets go wrong is that City Girl Network Limited consider every penny to be ours the moment it lands, when some of it was never really ours to spend. * Set aside tax as you earn. Every time money comes in, a slice of it belongs to the taxman. Moving it out of your main balance straight away means no nasty surprises come January and July. With Starling you can put the money set aside for taxes into Spaces. * Keep half an eye on VAT. If you're approaching the VAT registration threshold, it changes how you price and plan. City Girl Network Limited is covering VAT properly next month, so for now just know it's on the horizon and worth watching. * Pay yourself on purpose. Your own pay should be a line in the budget, not whatever happens to be left at the end of the month. Even if the amount varies, decide how much and when you pay yourself. You are not an optional expense. * Get ready for Making Tax Digital. Eligible businesses need to use compatible software to keep digital records and submit information to HMRC. It already applies to VAT-registered businesses and is being introduced for some sole traders and landlords paying Income Tax. Setting up a tidy digital bookkeeping system now will make it easier to meet those requirements. Something else Starling can help you with. If any of this raises questions about your particular situation, a good accountant is worth their weight in gold. Find yours in its directory. Putting it into practice: your flexible first budget. You don't need special software to start. Here's the whole thing in five steps: * Write down your income as a range. Use your last three months (12 would be even better). Your lean-month figure is your planning number. * List your fixed costs. The things that go out every month no matter what. * Estimate your variable costs. A realistic figure for the things that change price or you purchase only when you've confirmed a job. * Add your non-negotiables. Your tax set-aside and your own pay. * Prepare for your lean months. If your lowest-income month will not cover your essentials, calculate the shortfall and set that amount aside during stronger months. A quiet month is not necessarily a problem; consistently spending more than you earn may mean you need to reduce costs or review your pricing. Set aside fifteen minutes at the end of each month to compare what you planned against what actually happened. With real-time visibility of your account, you'll spot a quiet patch or a creeping cost while you can still do something about it. A budget is a living estimate, not an exam. When the real numbers are different to your plan, it gives you the crucial data you need to truly understand, sustain and grow your business. Ready to build a budget that fits? A Starling Business Account is free to open, with no monthly fees. You get real-time visibility of every transaction, automatic categorisation, Spending Insights, and Spaces to set money aside for tax and quieter months all in one app. It won't build your budget for you, but it does the hard, tedious part, so you can get on with running your business. Disclaimer: This article contains general information only and is not intended to address your particular circumstances or requirements. This information does not constitute advice in any way and should not be taken as such. If you have questions about your specific circumstances or require financial advice, please speak to an independent financial advisor.

BizClik
Jul 28th, 2026
How Starling boosts travel offering with global eSIM plans.

How Starling boosts travel offering with global eSIM plans. July 28, 2026 Starling's Bernadette Smith highlights the expanded travel toolkit as the bank launches 30-day eSIM plans across 130 countries partnering with Gigs In a move to bolster its industry-leading travel offering, Starling has expanded its service ecosystem beyond digital banking by launching competitive, transparent eSIM data-roaming plans. To deliver the new connectivity service, the bank joined hands with telecom infrastructure platform Gigs. The digital SIMs connect users to the best available network provider across more than 130 countries worldwide, ensuring high-quality mobile coverage on arrival. By embedding mobile data directly into its banking app, Starling continues to strengthen its travel proposition without imposing hidden fees or unexpected charges. Harriet Rees, Group Chief Information Officer at Starling, says: "Moving beyond core banking infrastructure into connectivity required seamless API integration and a robust ecosystem. "By partnering with Gigs, we've embedded global telecom capabilities directly into the Starling app allowing customers to avoid roaming fees and stay connected in more than 130 countries instantly." Flexible data plans. The digital SIM plan includes fee-free spending abroad and a daily fee-free ATM withdrawal allowance of £300 (US$392). Customers will also receive free access to a variety of handy in-app financial tools designed for international travel. Starling offers four distinct 30-day data packages designed to suit various trip lengths and data needs: 1GB, 3GB, 5GB and 10GB. Users can purchase plans seamlessly inside the Starling app before departure, which will activate automatically upon landing at the destination. Data allowance can also be topped up mid-trip, if required. Even if a customer exhausts their purchased data allowance while abroad, the bank will ensure global access to its mobile banking app without incurring roaming charges. Hermann Frank, CEO and Co-Founder of Gigs, says: "Starling is already the UK's trusted travel companion for fee-free and secure spending abroad. The key piece missing was staying connected overseas. Starling's eSIM completes the travel toolkit, with users online the moment they hit the tarmac." Enhancing financial management. The eSIM feature joins Starling's existing suite of travel tools, including its Travel Hub, which displays real-time exchange rates for local currencies. Customers can track holiday expenses using Spending Trackers or organise trip budgets using custom tags for better clarity and expense tracking. Bernadette Smith, Chief Customer and Banking Officer at Starling, says: "When Starling launched ten years ago, our fee-free travel offering set the bar for traditional banks to follow. Our travel offering remains industry leading, and our eSIMs add to the convenient experience our customers love us for." She recommends using the real-time Mastercard exchange rate alongside tools like Starling Assistant and Spending Intelligence to budget effectively before, during and after a trip. Bernadette also advises protecting finances and splitting group costs using features such as Scam Intelligence, temporary virtual cards, Split the Bill and Joint Accounts. Executives. * Bernadette Smith Chief Customer and Banking Officer * Harriet Rees UK Government AI Champion - Financial Services * Hermann Frank Co-Founder, CEO Company Portals

Alertify
Jul 27th, 2026
Starling Bank adds eSIMs to its travel toolkit.

Starling Bank adds eSIMs to its travel toolkit. Starling Bank has moved beyond cards, cash withdrawals and exchange rates by adding travel connectivity directly to its banking app. The UK digital bank's new Starling eSIM service, powered by Gigs, lets retail customers buy mobile data for more than 130 countries without opening a separate connectivity app or relying on their domestic operator's roaming tariff. A banking app already follows the customer throughout a trip: before departure, at the airport, during payments abroad and when checking the damage afterwards. Adding mobile data turns that app into something closer to a travel control panel. Data without the bill shock. Starling's plans come with 1GB, 3GB, 5GB or 10GB of data and remain valid for 30 days. Prices start at £3, although the final cost depends on the destination and package selected. Customers can buy a plan before travelling, install the eSIM and have it activate when they reach the chosen destination. Further data can be purchased in the app if the original allowance runs out. There are no contracts and no open-ended roaming charges accumulating in the background. Customers know the amount of data they have bought and can monitor usage from the same app they use to manage their money. The smartest detail is zero-rated access to the Starling app. Even after the purchased data allowance has been exhausted, customers can still open the banking app without incurring roaming charges. Losing general internet access is inconvenient; losing access to card controls, account balances or support while abroad can become a genuine problem. "When Starling launched ten years ago, our fee-free travel offering set the bar for traditional banks to follow. Our travel offering remains industry leading, and our eSIMs add to the convenient experience our customers love us for," said Bernadette Smith, Chief Customer and Banking Officer at Starling. A broader travel play. The eSIM does not arrive as a standalone experiment. Starling already offers fee-free card spending abroad, applies Mastercard's exchange rate without adding its own commission and allows fee-free cash withdrawals up to a daily limit of £300, although an ATM operator may still impose its own charge. Its Travel Hub displays exchange-rate information, while Spaces, Spending Trackers and custom Tags help customers separate and review holiday spending. Starling is also positioning its AI tools around travel budgeting, spending analysis and scam detection. Connectivity fits neatly into that package because modern travel assumes the traveller is already online. Boarding passes, taxi apps, hotel messages, maps, mobile payments and banking authentication can all become awkward when the phone has no data. Starling is not trying to replace every travel app; it is trying to remove one of the most disruptive gaps between them. "Starling is already the UK's trusted travel companion for fee-free and secure spending abroad. The key piece missing was staying connected overseas," said Hermann Frank, CEO and Co-Founder of Gigs. "Starling's eSIM completes the travel toolkit, with users online the moment they hit the tarmac. This is the future Gigs is building: daily essentials seamlessly baked in and available with a tap, wherever customers need them." What customers are actually buying. The branding is Starling's, but the connectivity service is provided by Gigs. Starling's terms state that the bank markets and facilitates the sale as Gigs' agent, while customers also enter into a separate agreement with Gigs. Connectivity support is available through Gigs live chat inside the Starling app. Starling has embedded telecom distribution into its app; it has not become a mobile network operator. For customers, the benefit is convenience. For Starling, it creates another reason to keep the app central to the travel experience without building a telecom stack from scratch. The offer is limited to adults with a Starling personal current account, the app and an eSIM-compatible device. It is not a realistic choice for travellers who do not already bank with Starling, need a local phone number, require voice and SMS, or want unlimited data. The public launch material also leaves some practical questions inside the app. Starling promotes prices "from £3," but does not provide a complete public destination-by-destination tariff table. More detail on available networks, 5G access and hotspot use would make comparison with specialist travel eSIM providers easier. More on Alertify Follow the latest travel news Airline updates, destination trends, passenger experience stories, transport developments and the technology changing how the world travels. Banking apps become connectivity channels. Starling is entering a category that Revolut helped establish in European fintech. Revolut currently sells travel eSIM data in more than 100 destinations, with UK plans advertised from £3.49 for 1GB, while some paid subscriptions include a monthly global allowance. N26 also promotes in-app travel eSIM plans covering more than 100 countries. The market is already moving beyond travel add-ons. Revolut and N26 have pursued domestic mobile services, while Nubank's NuCel in Brazil passed one million customers in June 2026. Juniper Research has linked this expansion to falling technical barriers that let non-telecom brands launch mobile services much faster. Conclusion. Starling's launch is not the boldest fintech-telecom move on the market, and that may be why it makes sense. Revolut is pushing toward a broader mobile-operator role, N26 is combining travel eSIMs with domestic connectivity, and Nubank has proved that a financial app can sell a full mobile relationship at scale. Starling is taking the focused route: solve the connectivity problem at the point where customers are most likely to feel it. Specialist eSIM providers may still offer more destinations, larger bundles, regional packages or sharper prices. Data-heavy travellers should compare before buying. But for a Starling customer who wants a modest allowance, one payment and no additional account to manage, convenience may outweigh squeezing the last pound from the data price. The bigger signal is that travel connectivity is becoming a native app feature rather than a separate purchase. Airlines, banks, booking platforms and hospitality brands are natural distribution points. Starling's eSIM is useful today, but its real importance lies in showing how quickly telecom is becoming an embedded layer inside the wider travel journey.

Bridging Loan Directory
Jul 16th, 2026
Recognise Bank appoints Julian Sawyer as a Non-Executive Director.

Recognise Bank appoints Julian Sawyer as a Non-Executive Director. Recognise Bank has appointed former Starling Bank Chief Operating Officer Julian Sawyer as a Non-Executive Director. Sawyer brings extensive banking and fintech experience to the Board, having previously held senior roles at Starling Bank and served as CEO of both Zodia Custody and Bitstamp. The appointment comes as Recognise Bank continues to expand its lending proposition and operational capability. The Bank recently announced its loan book had exceeded £500m, while customer deposits have grown beyond £600m. Julian Sawyer, Non-Executive Director at Recognise Bank, said: "I'm incredibly excited to be joining Simon and the board at Recognise Bank at such a pivotal time for the Bank. Recognise Bank is poised for its next phase of growth having grown by over 45% in the last 12 months. My experience in high growth companies will help to position Recognise Bank as the SME property lending Bank of choice. The recent brand launch "The Decisive Bank" is a strong example of the direction the bank is going in." Simon Bateman, CEO of Recognise Bank, added: "Bringing in someone of Julian's calibre shows how far Bridging Loan Directory has come as a Bank in such a relatively short space of time. Fintech plays such an important part of any banks operational and strategic roadmap and so Julian's detailed knowledge of this sector, will undoubtedly be key as Bridging Loan Directory build its capabilities for its borrowers, savers and brokers and continue to lead as 'The Decisive Bank'." Steve Pateman, Chairman of Recognise Bank, also added: "Julian's appointment provides an extra level of depth and experience to our Executive team and is a testament to Simon's unrelenting aim to drive the Bank's profitability and to deliver the best possible lending and savings products to SMEs and savers respectively." Recognise Bank continues to expand its intermediary proposition, providing flexible, relationship-led lending solutions designed to support brokers and their clients across a wide range of commercial property transactions.

Financial Services Technology
Jul 7th, 2026
Starling launches phone theft detection tools as summer fraud losses rise.

Starling launches phone theft detection tools as summer fraud losses rise. By Dalvinder Kular 07/07/2026 Starling Bank has announced the launch of two security features designed to protect customers' banking information from phone snatch theft and shoulder surfing scams. The digital bank has launched what it describes as the UK's first snatch-theft detector, alongside a new safe locations feature, as it warned that fraud linked to stolen mobile phones typically increases during the summer months. Starling's snatch-theft detector uses a smartphone's built-in motion sensors to identify when a device has been forcibly taken. If it detects a potential theft, it immediately locks the Starling app, preventing access to account information until the customer authenticates using a passcode or biometric verification. The bank has also introduced safe locations, which allows customers to specify trusted locations, such as their home, where they can move money from savings or Spaces without additional checks. If they attempt to withdraw funds elsewhere, the app requires biometric authentication, adding another layer of protection against criminals who obtain passcodes through shoulder surfing. According to Starling, funds lost through account takeover fraud via Faster Payments increased by 64 per cent during June, July and August 2025 compared with the average for the rest of the year. The bank also reported a 21 per cent rise in unauthorised card and Faster Payments reports across the summer months of 2024 and 2025. The launch follows figures from the Office for National Statistics showing that reported phone thefts rose by almost 16 per cent in the year to 31 March 2025, reaching 272,000 incidents. Bernadette Smith, chief customer and banking officer at Starling, said that while scams are getting more sophisticated, some bad actors still "resort to the classics" like brazen theft in broad daylight. "While we can't stop customers' phones from getting snatched, we can still keep their money safe with these new scam tools," she added. "It's a pattern we see every year; people head to festivals, go on holiday and generally get outside more in these months. Phone theft surges as a result, as does the rate at which scammers are able to access people's cash." The new features build on Starling's wider fraud prevention strategy. Last month, the bank launched an enhanced AI-powered Scam Intelligence Agent, developed with romance scam campaigner Cecilie Fjellhøy to help customers identify and escape romance fraud. The initiative received backing from the UK's fraud minister, Lord Hanson. Starling said both the snatch-theft detector and safe locations features are now available to customers on iOS and Android devices through the app's security settings.

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