About

Starry provides internet services focused on speed, reliability, and simplicity. It operates in the broadband market, catering to a diverse clientele, including individual households and apartment buildings. Starry offers high-speed internet at a lower cost, allowing customers to save approximately $30 per month compared to other providers. The company emphasizes exceptional customer service, with easy installation and a quality service experience. Starry also has a risk-free guarantee, enabling customers to cancel within the first 30 days for a full refund if they are not satisfied. Additionally, Starry runs the Starry Connect Program, which aims to provide affordable broadband to families in need, showcasing its commitment to digital inclusion. The company also partners with apartment buildings to expand its reach. Starry generates revenue through monthly subscriptions for its internet services.

Simplify's Take

What believers are saying

• Starry's restructuring and new leadership under CEO Alex Moulle-Berteaux provide a clear pathway to profitability and growth.
• The company's inclusion in Fortune's Change the World list highlights its significant social impact and industry recognition.
• Partnership opportunities with apartment buildings and the expansion of the Starry Connect Program offer avenues for substantial growth and market penetration.

What critics are saying

• The recent Chapter 11 bankruptcy and restructuring process may create uncertainty and instability for employees.
• Exiting the Columbus market and focusing on core urban areas could limit Starry's growth potential and market reach.

What makes Starry unique

• Starry's focus on providing high-speed internet at an affordable price, with potential savings of around $30 per month, sets it apart from traditional ISPs.
• The company's commitment to social impact through the Starry Connect Program demonstrates a unique dedication to digital inclusion.
• Starry's risk-free guarantee and exceptional customer service offer a level of customer-centricity that is rare in the broadband market.

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