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SugarCRM provides a suite of tools for Customer Relationship Management (CRM) aimed at helping businesses foster strong customer relationships. Its main product is a CRM platform that combines customer data, sales, marketing, and service functions into one system. This platform automates customer interactions and offers businesses a detailed view of their customers, allowing them to anticipate needs and deliver personalized experiences. SugarCRM also offers specialized solutions like Sugar Market for marketing automation and Sugar Enterprise for customizable applications, which help businesses manage leads and improve customer satisfaction. Unlike many competitors, SugarCRM operates on a subscription model, ensuring regular updates and support while providing training and certification to clients. The goal of SugarCRM is to empower businesses to enhance their customer experience through intelligent automation and data insights.
Company Stage
Series A
Employees
501-1,000
Industries
Consulting, Consumer Software, Enterprise Software, Financial Services
Total Funding
$197.7M
Headquarters
N/A
Founded
2004
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