SugarCRM

SugarCRM

CRM software for customer relationship management

About SugarCRM

Simplify's Rating
Why SugarCRM is rated
C
Rated D+ on Competitive Edge
Rated B on Growth Potential
Rated C on Rating Differentiation

Industries

Data & Analytics

Enterprise Software

Company Size

501-1,000

Company Stage

Late Stage VC

Total Funding

$139.2M

Headquarters

Cupertino, California

Founded

2004

Overview

SugarCRM provides tools for Customer Relationship Management (CRM) that help businesses build strong customer relationships. Its main product is a CRM platform that integrates customer data, sales, marketing, and service functions, allowing for automated interactions and detailed customer insights. The company differentiates itself with tailored solutions like Sugar Market for marketing automation and a subscription-based model that ensures continuous updates. SugarCRM's goal is to empower businesses to enhance their customer experience through intelligent automation and data-driven insights.

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Simplify's Take

What believers are saying

  • AI-driven predictive analytics in CRM systems enhance customer interaction personalization.
  • Subscription-based models ensure steady revenue and continuous software updates.
  • Increased demand for mobile CRM capabilities aligns with SugarCRM's offerings.

What critics are saying

  • Competition from AI-driven CRM solutions with advanced analytics could threaten market position.
  • Economic downturns may reduce B2B spending on CRM solutions, impacting revenue.
  • Data privacy regulations like GDPR may increase operational costs for compliance.

What makes SugarCRM unique

  • SugarCRM offers a user-friendly CRM with consumer app-like simplicity and mobility.
  • The platform integrates sales, marketing, and service functions into a cohesive system.
  • SugarCRM provides tailored solutions like Sugar Market and Sugar Enterprise for specific business needs.

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Funding

Total Funding

$139.2M

Below

Industry Average

Funded Over

7 Rounds

Notable Investors:
Late VC funding comparison data is currently unavailable. We're working to provide this information soon!
Late VC Funding Comparison
Coming Soon

Benefits

Health Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Parental Leave

Employee Referral Bonus

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

2%
01net
Mar 27th, 2025
SugarCRM Named a Leader in the Nucleus Research Sales Force Automation Technology Value Matrix 2025

SugarCRM named a Leader in the Nucleus Research Sales Force Automation Technology Value Matrix 2025.

Business Wire
Mar 12th, 2025
SugarCRM Awarded Gold Stevie Award in the 2025 Sales & Customer Service Awards for CRM Innovation

Sugar is Recognized for CRM Excellence for the Fourth Year Running in the Prestigious Global Awards Program

PR Newswire
Feb 26th, 2025
Faye Honored As Sugarcrm Partner Of The Year (Americas) For The Sixth Consecutive Year

Faye today announced it has been named President's Club Partner of the Year (Americas) by SugarCRM for the sixth year running.CALABASAS, Calif., Feb. 26, 2025 /PRNewswire/ -- Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, today announced it has once again been named the President's Club Partner of the Year (Americas), marking its sixth consecutive win. In addition, Faye also received the Best Customer Growth Performance (Americas) award.This recognition is more than just an award; it's a testament to Faye's unwavering dedication to helping businesses unlock the full potential of SugarCRM. Year after year, Faye continues to push boundaries, innovate, and deliver top-tier CRM solutions that drive real, measurable impact for its clients.Winning the SugarCRM Partner of the Year award for the sixth time solidifies Faye's position as a global leader in CRM strategy, implementation, and optimization. It reflects the hard work of its team, the trust of its clients, and its deep-rooted commitment to delivering best-in-class solutions that help businesses streamline operations, improve customer engagement, and accelerate growth."Being named SugarCRM's Partner of the Year (Americas) for the sixth consecutive year is an incredible honor," said David Faye, CEO of Faye. "This achievement reflects the dedication of our team, the trust of our clients, and our relentless focus on delivering innovative CRM solutions that drive real business impact

MarTech Cube
Feb 13th, 2025
SugarCRM named in Constellation ShortList for Midmarket CRM Suites

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, announced it has been named to the Constellation ShortList(TM) for Midmarket CRM Suites in Q1 2025.

Business Wire
Nov 12th, 2024
SugarCRM Wins Top 100 Talent Acquisition Team and Top 50 Human Resources Team Industry Awards

SugarCRM wins Top 100 Talent Acquisition Team and Top 50 Human Resources Team industry awards.

Recently Posted Jobs

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Test Engineer

£45k - £50k/yr

Solihull, UK

SugarCRM is Hiring for 2 Jobs on Simplify!

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SugarCRM is Hiring for 2 Jobs on Simplify!

Find jobs on Simplify and start your career today

💡
We update SugarCRM's jobs every few hours, so check again soon! Browse all jobs →

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