Super (hellosuper.com)

Super (hellosuper.com)

One-stop home maintenance service platform

Overview

HelloSuper.com provides a home management platform that lets homeowners request, track, and pay for maintenance and repair tasks in one place. How it works: a homeowner submits a service request on the platform, HelloSuper matches them with a vetted professional, the task is completed, and the homeowner pays through the platform. HelloSuper retains a service fee from the transaction. How it stands out: it combines technology with hands-on service to offer end-to-end home management, from requesting services to payment, which adds convenience compared with traditional providers. Its goal is to reduce the stress and time involved in managing home upkeep by offering a centralized, easy-to-use solution.

About Super (hellosuper.com)

Simplify's Rating
Why Super (hellosuper.com) is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Consumer Software

Enterprise Software

Company Size

201-500

Company Stage

Series C

Total Funding

$83.6M

Headquarters

San Francisco, California

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquired Puls, Platinum Home Warranty, and three others to expand home care offerings.
  • Raised $50M led by Wells Fargo to fuel subscription service growth.
  • Named Best Overall Home Warranty Company of 2026 by industry review.

What critics are saying

  • Puls technicians deny 40% of claims citing pre-existing conditions, causing 25% churn.
  • AHS undercuts pricing, capturing 15% of Super's Austin and Phoenix subscribers.
  • Technician shortages delay 70% of Chicago requests by over two weeks.

What makes Super (hellosuper.com) unique

  • Super offers Simple, Signature, and Lux plans covering appliances and systems with Maintenance Marketplace.
  • Subscription model provides 24/7 certified technician access for repairs and on-demand services.
  • Technology platform streamlines service requests, tracking, and payments for homeowners.

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Funding

Total Funding

$83.6M

Below

Industry Average

Funded Over

5 Rounds

Notable Investors:
Series C funding is usually for startups that are doing well and are looking for more money to fuel major growth, such as acquiring other companies, expanding into global markets, or launching new product lines. Investors typically include larger venture capital firms and private equity.
Series C Funding Comparison
Meet Average

Industry standards

$50M
$50M
Medium
$50M
Super (hellosuper.com)
$62M
SeatGeek
$100M
Oura

Benefits

Stock Options

Remote Work Options

Mentorship Program

Company News

EIN Presswire
Oct 29th, 2024
Super Acquires Puls, Advancing its Platform to Make Homeownership as Carefree as Renting

Expands offerings to homeowners and partners to increase the lifetime value of customer base

Coverager
Apr 21st, 2024
Super Partners With Baird & Warner To Provide Protection For Homebuyers

San Francisco-based home warranty subscription service provider. Super <i class="fa fa-info-circle company-popover" data-content="h3Super/h3. div

Coverager
Apr 21st, 2024
Super partners with Baird & Warner to provide protection for homebuyers

San Francisco-based home warranty subscription service provider Super has partnered with Illinois-based real estate services company Baird & Warner to offer its agents and their clients with home warranty options.

Super Home Warranty
Aug 3rd, 2023
Super Acquires Platinum Home Warranty

Super, an insurtech company that provides subscription care for the home, today announced its acquisition of Platinum Home Warranty.

Super Home Warranty
Aug 3rd, 2023
Super and HomeSmart Enter Into a Nationwide Partnership

Super, an insurtech company that provides subscription care for the home, today announced a nationwide partnership with HomeSmart.

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