Syncro

Syncro

Platform for Managed Services Providers' IT management

About Syncro

Simplify's Rating
Why Syncro is rated
B
Rated B on Competitive Edge
Rated A on Growth Potential
Rated C on Rating Differentiation

Industries

Consulting

Enterprise Software

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Kirkland, Washington

Founded

2017

Overview

SyncroMSP provides a platform specifically for Managed Services Providers (MSPs) to manage their IT infrastructure effectively. The platform includes tools for remote monitoring and management (RMM), help desk ticketing, invoicing, and credit card payments, all integrated into a single dashboard. This integration allows MSPs to streamline their operations, reduce costs, and enhance service delivery by eliminating the need for multiple software solutions. SyncroMSP operates on a subscription-based model, charging MSPs a recurring fee for access to its services, which ensures a steady revenue stream while offering predictable costs for users. The goal of SyncroMSP is to help MSPs increase their profitability and efficiency in managing IT services for their clients.

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Simplify's Take

What believers are saying

  • Syncro's AI-powered Smart Ticket Management enhances efficiency for managed service providers.
  • The platform's user-friendly design attracts MSPs switching from complex solutions like ConnectWise.
  • Experienced leadership appointments, like Michael George as CEO, drive innovation and growth.

What critics are saying

  • Emerging MSP platforms with lower costs could erode Syncro's market share.
  • Continuous technological advancements may strain Syncro's resources for platform updates.
  • Economic uncertainties may lead MSPs to reduce spending on IT management solutions.

What makes Syncro unique

  • Syncro offers an all-in-one PSA, RMM, and remote support software for MSPs.
  • The platform provides a user-friendly dashboard consolidating various IT management tasks.
  • Syncro's pricing model is simple with no contracts and a flat fee for all features.

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Benefits

Health Insurance

Unlimited Paid Time Off

Remote Work Options

401(k) Company Match

Parental Leave

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

0%

2 year growth

-2%
Channel Insider
Jan 14th, 2025
Syncro to Bring IT Management Platform to Internal IT Teams

Syncro, a provider of managed service provider (MSP) solutions, has launched a version of its IT management platform designed specifically for internal IT departments.

Business Wire
Nov 13th, 2024
Syncro Promotes Andy Cormier to MSP Channel Chief

Syncro promotes Andy Cormier to MSP channel chief.

Syncro
Aug 7th, 2024
Syncro Release Day: August Edition

It's release day again here at Syncro and SyncroMSP is excited to share its new AI-powered Smart Ticket Management features with you.

Business Wire
Apr 23rd, 2024
August Etech Switches To Syncro To Simplify It Management, Remove Barriers To Growth

SEATTLE--(BUSINESS WIRE)--Syncro, a leading B2B SaaS company serving the managed service provider (MSP) software market, today announced that August eTech, an MSP specializing in IT services for growing businesses, has selected Syncro's all-in-one Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) platform to meet the growing demands of its clients. August eTech, with a skilled team of 25 technicians, prioritizes operational efficiency, security, and reliability. The company services over 50 clients in the US and around the world including organizations of more than 300 employees having a combined total of over 3000 endpoints and growing. To enhance its service delivery, the company wanted to replace its ConnectWise platform with a more efficient, user-friendly platform to better support its operations and expanding customer base. After evaluating multiple solutions, August eTech chose Syncro due to its unique combination of simplicity, cost-effectiveness, and powerful capabilities. Unlike the company’s previous platform, where technicians struggled with a hard-to-use, complex platform creating operational and reporting hurdles, Syncro offers a seamless, user-friendly and efficient solution

Business Wire
Mar 12th, 2024
Syncro Appoints Msp Veteran Tim Lasonde As New Channel Chief

SEATTLE--(BUSINESS WIRE)--Syncro, a leading B2B SaaS company serving the managed service provider (MSP) software market, today announced the appointment of Tim Lasonde as channel chief. Lasonde is replacing Ian Alexander, co-founder of Syncro, who will remain with the company as a strategic advisor. Bringing more than two decades of MSP industry expertise, Lasonde has held various roles from technician to president and COO of NSK. Under his leadership, NSK evolved from a traditional break-fix model into a comprehensive, subscription-based MSP. His guidance not only drove substantial business growth but also culminated in the successful acquisition of NSK by Focus Technology. After the acquisition, Lasonde assumed the role of senior VP of managed services at Focus Technology, driving substantial revenue growth and elevating customer satisfaction

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