Third Way Health

Third Way Health

AI-enabled front-office healthcare workflow services

Overview

Third Way Health provides AI-powered operational services for healthcare organizations, focusing on front-office tasks to reduce administrative burdens and improve patient access. Its Ascend platform includes modules like Patient Access as a Service for calls and scheduling, Front Office as a Service for insurance verification and prior authorizations, Digital Front Door for online self-service, Dyno AI Voice Assistant for multilingual support, and AI Agent Assist to help human agents, with AI AutoQA monitoring for quality. The company differentiates itself by combining human expertise with AI and by taking on operational ownership of tasks through a white-glove, 12-week embedded service model, rather than merely selling software. Its goal is to lower front-office costs, increase patient visits, and cut phone wait times, while expanding its AI capabilities and client base across medical practices, payers, and MSOs.

About Third Way Health

Simplify's Rating
Why Third Way Health is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Healthcare

Company Size

201-500

Company Stage

Series A

Total Funding

$16.6M

Headquarters

Los Angeles, California

Founded

2022

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Simplify's Take

What believers are saying

  • Healthcare BPO market grows from $347B in 2025 to $593B by 2030 at 11.28% CAGR.
  • Clients cut costs 40%, boost visits 11%, halve wait times via hybrid model.
  • Series A $15M from Health Velocity Capital scales operations post-2025 MedPOINT investment.

What critics are saying

  • Olive AI successors and Hyro capture share with cheaper pure-AI in 6-12 months.
  • Dyno AI inaccuracies trigger 15% claim denials and client churn in 3-6 months.
  • MedPOINT and Astrana force undervalued acquisition in 18-24 months post-Series A.

What makes Third Way Health unique

  • Third Way Health combines AI with human agents for end-to-end front-office ownership.
  • Ascend platform delivers Patient Access as a Service and Dyno AI multilingual support.
  • White-glove 12-week implementation embeds teams unlike software-only vendors.

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Funding

Total Funding

$16.6M

Meets

Industry Average

Funded Over

2 Rounds

Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.
Series A Funding Comparison
Meet Average

Industry standards

$15M
$8.2M
Discord
$15M
Canva
$15M
Third Way Health
$30M
Kalshi

Benefits

Flexible Work Hours

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-1%

2 year growth

6%
MobiHealthNews
Feb 27th, 2026
Third Way Health raises $15M to scale AI workflow platform

Third Way Health raises $15M to scale AI workflow platform. The funds will be used to enhance the company's hybrid human and AI-powered operating platform, scale its reach and grow its workforce. By Jessica Hagen | February 27, 2026 | 5:38 PM Third Way Health, which offers AI to help healthcare organizations streamline workflows, has closed an oversubscribed $15 million Series A funding round led by Health Velocity Capital, bringing its total raise to $22.5 million. WHAT IT DOES The company offers a hybrid human and AI operating platform, Ascend, which includes tools like Dyno AI Voice Assist for scheduling, billing, and other inquiries. The program is available in multiple languages. Third Way Health also offers clinical and operational-decision software. The Los Angeles-based company will use the funds to scale its operational footprint and advance its technology. It will also expand its workforce, including its sales and implementation teams. "Today's healthcare practices require solutions that support sustainable growth and adapt to ever-evolving workflows. AI can be a useful tool in getting there - but to see real impact and true ROI, AI solutions must be informed and supported by the right underlying data and process infrastructure," Frederik Mueller, cofounder and CEO of ThirdWay Health, told MobiHealthNews. "At Third Way Health, we design and manage streamlined workflows and data systems that allow AI to deliver value at scale. Unlike standalone AI tools, we work as a partner to redesign the entire front office - calls, scheduling, eligibility, follow-ups - and then layer automation on top. With this funding, we are accelerating our ability to scale that model that levels one of healthcare's largest roadblocks." MARKET SNAPSHOT In 2025, the company announced a strategic investment from MedPOINT Management. The amount invested was undisclosed. In 2023, the company raised $1.55 million in pre-seed funding, led by Apollo Medical Holdings (ApolloMed). The company said the pre-seed funding would allow it to establish operations in the U.S. and Colombia, and launch two pilot practices in California and New York.

Business Wire
Feb 26th, 2026
Third Way Health raises $15M to scale AI-powered front-office operations for healthcare practices

Third Way Health has raised $15 million in a Series A round led by Health Velocity Capital, bringing its total funding to $22.5 million. The company provides AI-powered front-office services for healthcare practices, supporting organisations that collectively serve over five million patients annually. The Los Angeles-based startup offers comprehensive administrative solutions, from scheduling to prior authorisation, through dedicated teams embedded in client workflows. Implementation takes as little as 12 weeks. Third Way Health has helped clients reduce front-office costs by up to 40%, increase patient visits by 11% on average, and halve phone wait times. The funding will support customer growth, expand operations, and advance automation capabilities. The round follows a strategic investment from Astrana Health and MedPOINT Management in 2025.

Morningstar
Sep 25th, 2025
MedPOINT invests in Third Way Health

MedPOINT Management has made a strategic investment in Third Way Health (TWH), an AI-enabled services partner for healthcare organizations. This investment strengthens their partnership, aiming to enhance healthcare operations through technology, allowing providers to focus on patient care. TWH will use the investment to expand its technology platform and team, advancing its AI-driven operating model.

PR Newswire
Sep 25th, 2025
MedPOINT Management Makes Strategic Investment in Third Way Health

/PRNewswire/ -- Third Way Health, Inc. (TWH), a leading AI-enabled services partner for healthcare organizations, today announced a strategic investment from...

PR Newswire
Apr 19th, 2023
Third Way Health Raises $1.55M in Pre-Seed Funding for End-to-End Medical Practice Front Office Solution

/PRNewswire/ -- Third Way Health, an end-to-end front office solution which reduces the administrative burden of medical practices and enhances the patient...

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