TThredUp runs an online resale marketplace for clothing, shoes, and accessories. It lets people sell their gently used items by sending them in; ThredUp then inspects, photographs, and lists the items for sale so buyers can browse a wide range of secondhand goods. Sellers earn a share of each sale, with the company taking a commission, and its Clean Out service makes decluttering easy by handling the process. The platform also features a New With Tags section for discounted brand-new items, expanding inventory. Compared with other resale options, ThredUp emphasizes convenience (bundled services, scanning and listing), a large catalog including premium brands at deep discounts, and a focus on sustainable fashion. Its goal is to make secondhand shopping affordable and easy for a broad audience while expanding the resale market and reducing fashion waste.
Work here?Claim your company
Industries
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, CA
Founded
2009
See people who can refer or advise you
Help us improve and share your feedback! Did you find this helpful?
Total Funding
$402.3M
Above
Industry Average
Funded Over
8 Rounds
ThredUp makes a major move as holiday shopping heats up. Secondhand shopping is booming. Some 76% of consumers say they've bought secondhand within the last year, and one in three say that more than one-quarter of all their purchases are secondhand, according to a 2026 study from The Consumer Collective. For retailers in the resale space, that growing appetite presents an opportunity for significant growth. But capitalizing on that demand may require more than simply listing used clothing and accessories online. Ahead of the holiday season, ThredUp, one of the country's largest online resale platforms, is testing a new way to sell used clothes, hoping the strategy will help it attract new shoppers and capitalize on seasonal spending. ThredUp is expanding live selling. During ThredUp's third-quarter 2026 earnings call, CEO James Reinhart said the company was experimenting in "multiple areas we believe will define resale in 2027 and beyond." One of these areas is live selling. "We are all in on live selling and broadcasting directly from studios within our distribution centers," Reinhart told investors. "Our goal is to become the dominant enterprise reseller of secondhand live." The retailer cited external research as well as its own preliminary findings as the primary reasons behind the push. "The live selling industry in the U.S. is growing rapidly, four times faster than the resale industry, according to eMarketer," Reinhart said. "A few early data points have increased our ambition," he continued. "First, 75% of those customers who shopped ThredUp Live on Whatnot [a digital live streaming shopping platform] have never purchased on ThredUp. Second, comparing similar aged items sold between our core marketplace and Whatnot, the median live selling ASP runs 52% higher on Whatnot." "Also, buyers pay for shipping, there are fewer returns, and items can be fulfilled efficiently through our distribution infrastructure," he said. "All of this leads to superior unit economics." Unlike traditional online resale shopping, live selling gives consumers an opportunity to see items showcased in real time, ask questions, and interact with hosts before making a purchase. Reinhart said that ThredUp plans to have up to 10 studios, where dozens of hosts can spend up to 18 hours a day selling items across multiple platforms. The CEO also noted that the retailer's live selling would ramp up during Q4, just in time for the holidays, a period that was shaping up to be "more competitive than we anticipated." ThredUp CEO James Reinhart said the secondhand retailer will be ramping up its live selling during the holiday season. ThredUp is betting on a new kind of holiday shopper. Capturing holiday spend this season is shaping up to be a tough task for retailers of all types. While total spend is projected to grow in 2026 - Deloitte is forecasting a 4% to 4.8% increase - consumers are also expected to be increasingly value conscious. "Consumers continue to place importance on making the holidays special for their friends and families, while also making deliberate choices about how they spend," Deloitte Vice Chair of U.S. Retail Natalie Martini said in a statement accompanying the company's 2026 Holiday Retail report. "As they look to get more out of their dollars, we continue to see value-seeking behaviors across income levels, including switching among brands and retailers and using promotions to manage spending," she continued. "These behaviors are expected to shape how consumers approach holiday shopping this season." More Holiday Shopping News: One way shoppers are looking to stretch their holiday budgets is by turning to secondhand marketplaces. "Americans are looking beyond traditional retailers to get the holiday gifts they want at better prices," OfferUp's 2026 Recommerce Report: Holiday Special Release found. "When a specific gift is outside their budget, 1 in 2 Americans (51%) say they would be willing to look for the exact item at a lower price on a secondhand marketplace." That impulse is especially strong among Gen Z shoppers, with 50% reporting they'd prefer to gift a higher-end, name-brand item from a secondhand marketplace over a lower-cost alternative from a traditional retailer. But across generations, a total of 80% of shoppers say they expect to spend at least some of their holiday gift budget on secondhand items this year. Live selling has a particularly cross-generational appeal. Younger generations tend to be the demographic that is most engaged with live selling, with Millennials, Gen Z, and Gen X making up about 67% of live shoppers, according to a 2025 report from Savings.com. However, Baby Boomers made around 31% of purchases last year, accounting for a significant portion of spend. With all of this in mind, ThredUp is betting that its fourth-quarter live selling push will help it reach a wider audience of shoppers looking for more affordable ways to approach holiday gifting.
ThredUp calls rival resale spending 'irrational' as Vinted, Depop gain ground. Published: Nov 7 2026 Updated: Nov 7 2026 ThredUp is warning that increasingly aggressive spending by competing secondhand fashion marketplaces is putting pressure on its business, estimating that rival peer-to-peer platforms could spend as much as $500 million on marketing and order subsidies in the second half of 2026 alone, plus additional shipping subsidies to attract buyers. CEO James Reinhart made the comments during the company's Q3 earnings call, pointing to competition from Vinted and Depop as ThredUp reported record buyer activity and merchandise sales but weaker pricing and profitability. ThredUp reported third-quarter revenue of $88.2 million, up 7% year-over-year, with merchandise sales (GMV) increasing 20% and active buyers reaching a record 1.82 million, up 16%. But shoppers are spending less per item, with average price paid per item falling from $21 to $18 as the company offers deeper discounts, particularly on older inventory. Net losses widened from $4.2 million to $5.5 million, and gross margin slipped from 79.4% to 78.2%. ThredUp expects fourth-quarter revenue of $77 million to $79 million, down about 2% year-over-year at the midpoint, with adjusted EBITDA expected to turn negative after remaining positive through the first three quarters of 2026. Reinhart estimates competition from peer-to-peer marketplaces will account for approximately $5 million of the expected revenue pressure, alongside weaker consumer spending and aggressive holiday promotions. Reinhart called the estimated spending "wholly irrational" and offered a particularly blunt assessment of the underlying business models: There have been peer-to-peer businesses that have come and gone, and none of them have really been able to drive durable unit economics and durable growth. [...] I just think these business models do not work in fashion resale in the U.S. You have low switching costs, you have low margin, it is a race to the bottom, and there are no network effects in these businesses because if there were, companies would not have to spend 50%, 60%, 70% of their revenue on marketing, right? The minute that these companies pull back on marketing, growth slows, churn ramps up. Value Added Resource built ThredUp very specifically to be different than these business models. While Reinhart questioned the sustainability of peer-to-peer fashion resale, Vinted reported a €62 million net profit on €1.1 billion in revenue in 2025. Those results reflect Vinted's international operations and do not establish whether its more recent aggressive US expansion is profitable. ThredUp did not provide a breakdown of its $500 million estimate by competitor or disclose the data used to calculate it, but the company's concerns follow months of aggressive spending and shipping promotions by rival resale marketplaces. In August, Wells Fargo and Citizens analysts warned eBay investors that growing competition from Vinted could force newly acquired Depop to spend more heavily on marketing than Wall Street had anticipated. Citizens estimated Depop could spend more than $250 million on marketing in 2026, up from $119 million in 2025, while Wells Fargo estimated Depop's July marketing spending was running at three times Vinted's already elevated level. eBay's Q3 financial filing subsequently revealed a $120 million year-over-year increase in quarterly marketing program costs, primarily related to Depop and eBay Live, though the company did not break out spending for either business individually. Vinted began offering widespread free shipping in March before shifting most existing US buyers to $0.99 shipping in August. The company introduced more variable rates in September, with SpeedX shipping ranging from $0.49 to $1.49 depending on package size, while USPS and FedEx options start at $0.99 for Small and Medium packages and $3.19 for Large. Depop has also cycled through free and discounted shipping promotions throughout 2026, including widespread free shipping in May, reduced rates beginning in July and another $0.99 offer in September on qualifying purchases under $10. Documents reviewed during the UK Competition and Markets Authority's investigation of eBay's $1.4 billion acquisition of Depop showed Vinted was the closest and strongest competitor monitored by both companies, with its zero-selling-fee model helping it gain significant market share. Poshmark joined the latest round of discounts November 3, cutting its standard $6.49 shipping charge to $0.99 for eligible US marketplace purchases with no minimum, while offering free shipping on qualifying Posh LIVE orders of $75 or more. The company has not announced an end date for the promotions, which it says will not affect existing seller fees or shipping charges. Reinhart expects competitive spending to continue into 2027 but questioned how long rivals can sustain the subsidies. "When you are subsidizing shipping transactions and losing money on every order, at some point, it catches up with you," he said, predicting that the market would eventually become more rational, though that could take a few quarters or another year. Asked by William Blair analyst Dylan Carden how confident ThredUp was in attributing the estimated $5 million impact to specific competitors, Reinhart pointed to changes in market share, saying budget-conscious shoppers were moving toward Vinted and some share was going to Depop, but did not explain how the dollar estimate was calculated. He said the promotional spending has not affected ThredUp's ability to attract sellers and inventory, with Clean Out Kit requests increasing 30% year-to-date through Q3. ThredUp is meanwhile expanding its own selling options beyond traditional managed consignment, including an increasingly ambitious live selling partnership with Whatnot that launched September 29 with livestreams originating from its distribution centers in Georgia and Texas. Reinhart said early results show 75% of customers purchasing through ThredUp Live on Whatnot having never previously purchased from ThredUp. The company also reported median selling prices 52% higher on Whatnot than its core marketplace for items of comparable age, with additional benefits from buyers paying shipping charges, fewer returns and fulfillment through ThredUp's existing distribution infrastructure. Management did not disclose the underlying median selling prices, total transaction volume or GMV generated through Whatnot, making it difficult to determine how much the channel is contributing to the business. Reinhart said live hosts can generate higher prices by demonstrating products and discussing their details, while buyers who have already paid shipping on one purchase may stay to bundle additional items from the same show. The company plans to expand to dozens of hosts, up to 10 studios and as many as 18 hours of daily streaming across multiple live selling platforms by the end of 2026. ThredUp and Whatnot are also exploring ways to give independent sellers access to ThredUp inventory, merchandising tools and logistics support, potentially expanding the partnership beyond the company's own livestreams. Reinhart did not provide an update on those plans during the earnings call. The company's Direct Listing program is also gaining traction, allowing sellers to photograph and list their own items, set prices and ship directly to buyers instead of sending inventory to ThredUp for processing. The company began testing the peer-to-peer selling option in August 2024, initially advertising no selling fees as competing marketplaces including Depop and eBay were reducing or eliminating fees for some private sellers. The feature opened to a broader audience in June 2026 and has reached an approximately $10 million annualized GMV run rate, with more than 200,000 available listings and average listing prices more than twice those of ThredUp's traditional marketplace. The company did not disclose completed selling prices or revenue generated through the program, and Reinhart said growth was slowed in late August to improve the shipping, cart and checkout experience before another planned expansion during the holiday season. Reinhart said ThredUp hopes to attract customers who currently use its Clean Out service but sell other merchandise on competing marketplaces, arguing that its existing returns management, authentication and customer support infrastructure give it an advantage over other peer-to-peer platforms. Other investments include opening ThredUp's product catalog to AI shopping agents and developing automated secondhand affiliate storefronts that creators can populate using their own style profiles and social media content. Approximately a dozen creator storefronts are already live, with a goal of more than 100 by the end of the year. Despite the expansion plans, CFO Sean Sobers said the company's newer initiatives are still too small to make a material contribution to its preliminary 2027 outlook. ThredUp currently expects low single-digit revenue growth and relatively flat adjusted EBITDA margins next year, assuming competitive spending and consumer conditions remain at current levels, with more detailed guidance planned for its fourth-quarter earnings call in March. Liz Morton is founder and editor of Value Added Resource. She spent 17+ years operating ecommerce businesses before launching VAR. Her reporting focuses on seller experience, marketplace strategy and corporate accountability.
ThredUp Q3 earnings call highlights. ThredUp (NASDAQ:TDUP) lowered its fourth-quarter outlook as promotions, weaker spending among budget-conscious shoppers and competition from peer-to-peer resale platforms put pressure on revenue per item, executives said on the company's third-quarter 2026 earnings call. The online secondhand retailer reported third-quarter revenue of $88.2 million, up 7.4% from a year earlier. Gross merchandise value, or GMV, rose 20% as the company sold 17% more items, but CEO and Co-Founder James Reinhart said heavier discounts held back revenue growth. ThredUp now expects fourth-quarter revenue of $77 million to $79 million, a 2% year-over-year decline at the midpoint. The company also expects an adjusted EBITDA margin of negative 4% to negative 2% for the period. "The big change from last quarter" was the visibility into the scale of competitive spending, Reinhart told analysts. He added that October was softer than anticipated and that the company expects a challenging holiday season, traditionally its weakest quarter. Discounts weigh on revenue per item. Reinhart said the price customers paid per item rose from $19 to $21 between the fourth quarter of 2024 and the second quarter of 2026. Beginning in June, that figure fell to $18 and has remained there, even as the company's premium product mix expanded. The CEO said ThredUp has tried to protect pricing on newer inventory while applying deeper discounts to older items. Products that previously sold for $20 after 45 to 90 days may now sell for $17 or $18, he said. Despite the pricing pressure, customer activity reached new highs. ThredUp ended the quarter with 1.8 million active buyers over the trailing 12 months, up 16% year over year, and recorded 1.9 million orders, up 17%. Conversion improved 13%, while retention from a first to a second order increased 12%, Reinhart said. Third-quarter gross margin was 78.2%, down 120 basis points from a year earlier. The company reported a GAAP net loss of $5.5 million, compared with a $4.2 million loss a year earlier. Adjusted EBITDA was $3.5 million, or 4% of revenue. Competition and a cautious outlook. Reinhart estimated that peer-to-peer competitors could spend as much as $500 million on marketing and order subsidies in the second half of 2026, plus shipping subsidies. He estimated the competitive pressure would account for about $5 million of the fourth-quarter impact, with broader consumer and holiday retail conditions making up the rest. The CEO said some budget shoppers were moving to Vinted and that ThredUp was also seeing some share shift to Depop. He said the company had not observed an impact on its sellers. CFO Sean Sobers characterized ThredUp as being caught in the "crossfire" of competitors' spending rather than directly targeted. For full-year 2026, ThredUp now expects revenue of $337.7 million to $339.7 million, representing 9% growth at the midpoint. It forecasts an adjusted EBITDA margin of 2.4% to 2.8% and continues to expect positive cash flow for the year. Sobers said preliminary planning for 2027 assumes no improvement or deterioration in the current macroeconomic and competitive environment. On that basis, the company anticipates low-single-digit revenue growth, a flat adjusted EBITDA margin versus 2026 and continued cash generation. A more detailed outlook is expected on the company's fourth-quarter earnings call in March. Live selling and other initiatives. ThredUp is investing in live selling, artificial intelligence-enabled shopping and creator storefronts as it responds to the competitive environment. The company launched its first live shows on Whatnot in late September and expects to have up to 10 studios and dozens of hosts streaming up to 18 hours a day across multiple platforms by year-end. Reinhart said 75% of customers who bought from ThredUp Live on Whatnot had never purchased from ThredUp before. For similarly aged items, the median live-selling price on Whatnot was 52% higher than on ThredUp's core marketplace, he said. Buyers also pay for shipping, returns are fewer and fulfillment can use existing distribution infrastructure, resulting in superior unit economics, according to the CEO. The company's direct-selling offering, which launched widely in June, is operating at an approximately $10 million GMV run rate, Reinhart said. ThredUp slowed its growth in late August to refine shipping, cart and checkout features but plans to accelerate the offering for the holiday season. Sobers cautioned that the newer initiatives are still in their early stages and contribute only a small amount to the preliminary 2027 outlook. About ThredUp (NASDAQ:TDUP). ThredUp Inc operates an online resale platform for secondhand apparel, shoes and accessories. Through its marketplace, consumers can shop for pre-owned women's and children's clothing and related products, while individuals can send in unwanted items for resale through the company's "Clean Out" service. ThredUp manages much of the resale process, including receiving, inspecting, photographing, pricing, listing and fulfilling merchandise. The company also provides resale-as-a-service solutions that enable brands and retailers to offer or support secondhand programs, helping them participate in the growing circular fashion market. Founded in 2009, ThredUp initially focused on children's clothing before expanding into women's apparel and broader fashion categories.
ThredUp reports 7% Q3 revenue growth as net loss widens. Online resale platform ThredUp announced on Wednesday sales for the third quarter grew 7% to $88.2 million, on the back of a double-digit increase in active buyers. The Oakland, California-based brand recorded active buyers of 1.82 million and orders of 1.89 million for the third quarter ending September 30, representing increases of 16% and 17%, respectively. The company reported a net loss of $5.5 million, or 6.2% of revenue, compared with a loss of $4.2 million, or 5.2% of revenue, a year earlier. "We're proud to report a record quarter for active buyers, orders and items sold, delivering clear value for our buyers in Q3," said ThredUp CEO and co-founder James Reinhart. "Even as we navigate a highly competitive environment, we remain focused on innovating across the product experience to compound our competitive advantages as a managed marketplace." Looking ahead, for the fourth quarter, ThredUp expects revenue of between $77 million and $79 million, representing a 2% year-over-year decline at the midpoint. The company said its expects full-year 2026 revenue to be in the range of $337.7 million to $339.7 million, up 9% year-over-year at the midpoint. Last month, ThredUp released its annual Holiday Resale Report revealing that 62% of Americans plan to purchase secondhand items this holiday season.
ThredUp buyer numbers hit new record. ThredUp has reported record active buyers, orders and items sold in the third quarter of 2026, despite a widening net loss and a softer fourth-quarter outlook. Revenue rose 7% year-on-year to $88.2 million, while active buyers increased 16% to 1.82 million. Orders grew 17% to 1.89 million. Gross profit rose 6% to $69.0 million, but gross margin fell to 78.2% from 79.4%. The company recorded a net loss of $5.5 million, up from $4.2 million a year earlier. "We're proud to report a record quarter for active buyers, orders and items sold, delivering clear value for our buyers in Q3," said James Reinhart, ThredUp chief executive and co-founder. "Even as we navigate a highly competitive environment, we remain focused on innovating across the product experience to compound our competitive advantages as a managed marketplace." ThredUp expects fourth-quarter revenue of $77.0 million to $79.0 million, a 2% year-on-year decline at the midpoint. It forecasts full-year revenue of $337.7 million to $339.7 million. The company said it has processed more than 250 million unique secondhand items from 60,000 brands across 100 categories Join its community. Explore all its independent journalism from as little as 30p per day. Less than an espresso - but more stimulating. Read its top news stories delivered straight to your inbox. * November 5, 2026 * November 4, 2026
Find jobs on Simplify and start your career today
We update ThredUp's jobs every few hours, so check again soon!Browse all jobs
Industries
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, CA
Founded
2009
Find jobs on Simplify and start your career today
We update ThredUp's jobs every few hours, so check again soon!Browse all jobs