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TimelyCare

24/7 telehealth for college students

Overview

TimelyCare provides 24/7 virtual health and well-being services for college students by partnering with universities and colleges. Its platform offers on-demand medical care, scheduled visits, mental health counseling, and health coaching through a web portal and mobile app, serving students as the end users under a B2B2C subscription model. The service works by universities contracting with TimelyCare to give their students access to a centralized, integrated portal for physical and mental health care, available anytime and from anywhere. What sets TimelyCare apart is its unified platform tailored to higher education, delivering both medical and mental health services under a single subscription, with access scaled to the student population. The company aims to supplement campus healthcare resources and provide flexible, immediate care that supports student wellness and success.

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About TimelyCare

Simplify's Rating
Why TimelyCare is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Enterprise SoftwareEducationHealthcare

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$68.4M

Headquarters

Fort Worth, TX

Founded

2017

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Simplify's take

What believers are saying

  • August 2026 Inc. 5000 ranking showed 104% three-year growth and 500-campus scale.
  • September 2026 Connected Care targets the activation gap, reaching students before crises.
  • TimelyPulse and Basic Needs expansions tie retention outcomes directly to institutional budgets.

What critics are saying

  • Universities face budget pressure, slowing renewals after FY2027 procurement cycles.
  • Purdue Global, Calm, Togetherall, and campus counseling teams compress pricing and differentiation.
  • If AI triage misroutes suicidal students, trust collapses and campuses terminate contracts fast.

What makes TimelyCare unique

  • TimelyCare combines 24/7 medical care, counseling, crisis lines, and basic-needs navigation.
  • May 2026 Alongside acquisition adds clinician-powered AI coaching to human clinical escalation.
  • September 2026 URAC AI accreditation supports its safety-first positioning with campus buyers.

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Funding

Total Funding

$68.4M

Above

Industry Average

Funded Over

4 Rounds

Late VC funding comparison data is currently unavailable. We're working to provide this information soon!
Late VC Funding Comparison Coming Soon

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Company Match
  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Paid Holidays
  • Wellness Program

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
Associated Press
Sep 17th, 2026
TimelyCare launches AI well-being guide to help students seek support earlier

TimelyCare has launched "Connected Care for Every Student," a new support model featuring an AI-powered well-being guide designed to help college students access mental health resources more easily. The system addresses what the company calls an "activation gap" — many students struggle silently without seeking help. The model combines AI-driven guidance for everyday concerns like stress and sleep with human support, licensed clinical care, and crisis intervention when needed. TimelyCare's acquisition of youth well-being company Alongside enabled the AI capabilities, which are integrated into the company's existing clinical infrastructure. A forthcoming study from TimelyCare and College Pulse found that 68% of college students said they were "fine" when they weren't in the past 30 days, whilst 83% indicated a low-pressure first step would help them determine if they need support. The AI-enabled well-being guide will be available in late autumn 2026.

Associated Press
Aug 11th, 2026
TimelyCare earns fifth consecutive Inc. 5000 spot with 104% growth in student virtual care

TimelyCare, a virtual healthcare provider for students, has been named to the Inc. 5000 list of America's fastest-growing private companies for the fifth consecutive year. The Fort Worth-based company ranks number 2,964 nationwide, with 104% three-year growth. TimelyCare connects millions of students to mental health counselling, medical care, crisis services, and wellness tools through its platform. The company partners with more than 500 colleges and universities across the US. Recent expansions include TimelyPulse, a student engagement platform, and the acquisition of Alongside, an AI coaching platform for K12 students. TimelyCare has also launched Basic Needs Navigate and Basic Needs Connect to help campuses address food and housing issues affecting student retention. The Inc. 5000 recognises companies based on percentage revenue growth over three years.

Behavioral Health Business
Jun 4th, 2026
Deals: BrainsWay Makes Investment in Hopemark Health; TimelyCare Raises $2.7M After Alongside Acquisition

This is an exclusive BHB+ story.  BrainsWay Invests in Chicago Area Provider Hopemark Health BrainsWay (Nasdaq: BWAY), the Burlington,

GlobeNewswire
May 4th, 2026
TimelyCare acquires Alongside to expand student support with clinician-powered AI coaching

TimelyCare, a virtual care provider serving nearly 500 US campuses, has acquired Alongside, a clinician-designed AI coaching platform used by over 200 schools. Financial terms were not disclosed. Alongside combines evidence-based skill-building with safety models that detect risk and connect students to additional support when needed. The platform helps students address everyday challenges such as school pressure and social stress through its S.U.R.E. framework, which evaluates AI interactions with safety guardrails. The acquisition expands TimelyCare's model beyond acute clinical needs to provide continuous support across the care continuum. Existing Alongside school partners will maintain access to their programmes during integration. TimelyCare CEO Luke Hejl said the combination enables institutions to "reach more students, earlier" whilst maintaining clinical accountability.

Yahoo Finance
Mar 9th, 2026
TimelyCare launches TimelyPulse to identify at-risk college students before academic decline

TimelyCare has launched TimelyPulse, a proactive engagement solution designed to help colleges identify struggling students before academic performance declines. The platform addresses a critical gap revealed by new research showing 31% of students with a 3.0 GPA or higher considered transferring, and 22% considered dropping out. The solution uses consent-based outreach to check in with students early, identifying mental health concerns, financial strain and disengagement before they escalate. When students indicate a need, TimelyPulse guides them through institution-defined pathways to appropriate campus or TimelyCare resources. The platform functions as a proactive engagement layer working alongside existing campus programmes, using assistive AI to organise responses without making autonomous decisions. CEO Luke Hejl said the tool helps institutions maximise existing resources before small issues become crises.

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