TimelyCare

TimelyCare

24/7 telehealth for college students

About TimelyCare

Simplify's Rating
Why TimelyCare is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Enterprise Software

Healthcare

Company Size

201-500

Company Stage

Growth Equity (Venture Capital)

Total Funding

$65.7M

Headquarters

Fort Worth, Texas

Founded

2017

Overview

TimelyCare provides 24/7 virtual health and well-being services for college students by partnering with universities and colleges. Its platform offers on-demand medical care, scheduled visits, mental health counseling, and health coaching through a web portal and mobile app, serving students as the end users under a B2B2C subscription model. The service works by universities contracting with TimelyCare to give their students access to a centralized, integrated portal for physical and mental health care, available anytime and from anywhere. What sets TimelyCare apart is its unified platform tailored to higher education, delivering both medical and mental health services under a single subscription, with access scaled to the student population. The company aims to supplement campus healthcare resources and provide flexible, immediate care that supports student wellness and success.

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Simplify's Take

What believers are saying

  • TimelyPulse proactively identifies at-risk students, preventing 22% dropout risk.
  • Alongside acquisition adds AI coaching, expanding to 700 campuses by 2026.
  • Crisis line launched April 2025 boosts after-hours support, half of visits off-hours.

What critics are saying

  • University budget cuts terminate TimelyCare contracts within 12-24 months.
  • SAMHSA grants fund in-house telehealth, eroding TimelyCare market share.
  • Clinician burnout degrades 4-minute response times within 12-18 months.

What makes TimelyCare unique

  • TimelyCare delivers 24/7 virtual medical and mental health exclusively for higher education students.
  • TalkNow connects students to counselors in 4 minutes on average, anytime nationwide.
  • Founded in 2017 by Luke Hejl, Chris Clark, and Alan Dennington for campus partnerships.

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Funding

Total Funding

$65.7M

Above

Industry Average

Funded Over

3 Rounds

Growth Equity VC funding comparison data is currently unavailable. We're working to provide this information soon!
Growth Equity VC Funding Comparison
Coming Soon

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Holidays

Wellness Program

Mental Health Support

Phone/Internet Stipend

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

1%

2 year growth

2%
Yahoo Finance
Mar 9th, 2026
TimelyCare launches TimelyPulse to identify at-risk college students before academic decline

TimelyCare has launched TimelyPulse, a proactive engagement solution designed to help colleges identify struggling students before academic performance declines. The platform addresses a critical gap revealed by new research showing 31% of students with a 3.0 GPA or higher considered transferring, and 22% considered dropping out. The solution uses consent-based outreach to check in with students early, identifying mental health concerns, financial strain and disengagement before they escalate. When students indicate a need, TimelyPulse guides them through institution-defined pathways to appropriate campus or TimelyCare resources. The platform functions as a proactive engagement layer working alongside existing campus programmes, using assistive AI to organise responses without making autonomous decisions. CEO Luke Hejl said the tool helps institutions maximise existing resources before small issues become crises.

PR Newswire
May 8th, 2025
Timelycare Named The 2025 "Best Virtual Care Solution" By Medtech Breakthrough

FORT WORTH, Texas, May 8, 2025 /PRNewswire/ -- TimelyCare, higher education's most trusted virtual health and well-being provider, has once again secured its place among the world's top health tech companies.For a fourth consecutive year, TimelyCare has been recognized as the "Best Virtual Care Solution" by MedTech Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies and products in the global digital health and medical technology market

PR Newswire
Apr 10th, 2025
Timelycare Elevates Mental Health Support With 24/7 Crisis Line

Instant phone connection to TimelyCare providers with no log-in or app requiredFORT WORTH, Texas, April 10, 2025 /PRNewswire/ -- TimelyCare, higher education's most trusted virtual health and well-being provider, is making critical mental health support faster and more accessible than ever with the launch of its new dedicated 24/7 crisis phone line. Immediate 24/7 Access to Mental Health SupportStudents at partner colleges and universities electing to use this new service can have instant phone access to TimelyCare's network of highly qualified and specialized mental health professionals—no log-in or app required—to ensure immediate, best-in-class support in times of need

PR Newswire
Mar 12th, 2025
Mental Health And Financial Barriers Threaten College Student Success

"Many students are slipping through the cracks due to unmet financial, academic, and emotional needs."

PR Newswire
Jan 29th, 2025
Timelycare Named One Of Princeton Review'S Top Five "Need To Know" Mental Health Organizations

FORT WORTH, Texas, Jan. 29, 2025 /PRNewswire/ -- TimelyCare , higher education's most trusted virtual health and well-being provider, is included on The Princeton Review's prestigious list of the "Five Need-to-Know National Organizations for Mental Health Awareness." This recognition underscores TimelyCare's industry leadership and unwavering commitment to making quality mental health support accessible to college students and educators nationwide. Notably, TimelyCare stands alone in its category, as the only direct mental health provider on the list."This honor validates the incredible work of the TimelyCare team and our shared mission to transform the way college students, faculty and staff access mental health care," said Dr. Bob Booth, Chief Care Officer at TimelyCare. "Being recognized by The Princeton Review is a testament to the innovative solutions we've created to empower students to thrive, both academically and personally, with the outcomes to prove it. We're proud to set the standard and raise the bar for mental health care in higher education."TimelyCare stands alone in its category, as the only direct mental health provider on the list

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