In readiness for our Q1 2025 theme of Procurement Transformation, which will include how to even start your digital journey, how to make the case for it, how to shape your digital roadmap and how to survive it, we have received input from some solution providers on their own customers’ journeys. Ruth Orenstein, Senior Director of Product Management at global finance automation specialist, Tipalti, shares what their customers are looking for from their digital procurement investment.The ROI and efficiency metrics companies prioritize when investing in procuretech Our customers focus on several critical ROI metrics and efficiency gains when evaluating procurement technology solutions. First, employee adoption rates are a top priority, especially in today’s hybrid work environment. With teams distributed across locations, having a solution that people actually use is crucial for maintaining proper review processes and avoiding last-minute rushed approvals that can lead to compliance issues. In addition, our customers track the percentage of purchase orders backed by approved spend. This metric has become increasingly important as organizations deal with complex subscription models and misaligned budgets and billing cycles

That's why Visibility, a leader in ERP solutions for make-to-order manufacturers, has partnered with Tipalti, a global fintech innovator specializing in AP automation.