Toast builds a cloud platform that connects point-of-sale terminals, payments and business software for restaurants and retailers. Its Toast Go handheld devices let staff take orders and accept payments beside the customer, while kitchen screens route tickets to the people preparing each meal. Operators manage menus, online orders and employee payroll through connected tools that share real-time information across the front counter and back office. The company earns software subscription fees and transaction-based payment fees, and sells hardware and implementation services. Toast was founded in 2011 and is headquartered in Boston, Massachusetts.
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Industries
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Boston, MA
Founded
2011
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Total Funding
$1.8B
Above
Industry Average
Funded Over
10 Rounds
Toast said recurring gross profit grew 27% year over year in the third quarter of 2026, according to its earnings call on November 3, 2026. The restaurant software vendor is expanding into AI agents that manage labour scheduling and customer marketing. Early tests of the scheduling tools cut overtime hours by 41% per employee. Toast's total take rate, or recurring gross profit as a share of gross payment volume, reached 104 basis points, up 6 from a year earlier. AI-driven support tools lifted subscription gross margins by 320 basis points. Toast is also moving into international, enterprise, and retail markets. It expects these lines to reach $200 million in annual recurring revenue with 25% less direct research and development spending than the core business needed. Core margins are above 40%, and customer acquisition payback stays under 20 months.
The US Federal Trade Commission (FTC) and eight states have sued Toast Inc., accusing the restaurant management and financial technology company of misleading customers on subscriptions. The suit, filed Thursday in California federal court, alleges Toast falsely told customers they could try its products for free. It then enrolled them in a subscription that was difficult to cancel, the plaintiffs say. The FTC and the states claim the company violated federal and state consumer protection laws. Toast, which had more than $6.1 billion in revenue last year, bills itself as a "one-stop shop" for restaurants. It helps them manage inventory, take orders, and accept payments.
S&P Global and Toast offer investors a choice between stability and rapid growth, according to a Motley Fool comparison. S&P Global reported fiscal 2025 revenue of nearly $15.3 billion, up about 7.9%. Net income was roughly $4.5 billion, a margin of close to 29.2%, and free cash flow reached close to $5.5 billion. Toast's revenue rose about 24.1% to roughly $6.2 billion. It posted net income of nearly $342.0 million, a 5.6% margin, and free cash flow of nearly $608.0 million. Toast trades at a price-to-sales ratio of 2.8x, against 8.4x for S&P Global. Forward price-to-earnings ratios are similar, at 22.8x for Toast and 25.3x for S&P Global. The author plans to buy both stocks, calling S&P Global the steadier pick and Toast the higher-growth one.
Toast launched Toast IQ Team, an AI-driven labour management platform for restaurants and retailers, on October 14, 2026. The tool covers labour forecasting, automated scheduling, and tip management. The company also expanded its Toast IQ Grow suite with new automation tools to streamline marketing workflows. The suite now offers added language capabilities to support multilingual campaigns. The launches fit Toast's strategy of selling more software modules to each customer, moving it from a point-of-sale vendor towards a labour system of record. Analysts note the company still has to show that AI-heavy products can drive enough paid adoption to justify the added complexity and sales effort.
Toast shares fell more than 4.5% in midday trading on Wednesday after Block's Square unveiled an AI voice kiosk for restaurants. Square Kiosk pairs a 21.5-inch touchscreen with a conversational voice system that understands a quick-service restaurant's full menu in real time. Customers can place and change orders, ask about ingredients, and request substitutions. It costs $1,999 plus a $99 monthly software fee per device, and requires a Square Plus or Premium subscription. Investors fear added competition for Toast, which makes its own restaurant kiosks. In the second quarter, Toast reported revenue of $1.91 billion, up 23%, and net income of $154 million, up 93%. Its stock is down 17% this year.
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Industries
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Boston, MA
Founded
2011
Find jobs on Simplify and start your career today
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