TouchBistro

TouchBistro

All-in-one POS and restaurant management system

About TouchBistro

Simplify's Rating
Why TouchBistro is rated
B+
Rated B on Competitive Edge
Rated B on Growth Potential
Rated A on Rating Differentiation

Industries

Consumer Software

Enterprise Software

Company Size

201-500

Company Stage

Growth Equity (Venture Capital)

Total Funding

$326.3M

Headquarters

Toronto, Canada

Founded

2011

Overview

TouchBistro offers a comprehensive point-of-sale (POS) and restaurant management system designed to simplify restaurant operations. The platform integrates essential tools for both front of house and back of house management, as well as guest engagement features. This allows restaurant owners to manage their operations more efficiently, reducing the time spent on manual tasks and enabling them to focus on customer interactions and business growth. Unlike many competitors, TouchBistro combines multiple functionalities into a single platform, making it easier for restaurateurs to access everything they need in one place. The goal of TouchBistro is to enhance the overall restaurant experience by streamlining processes and improving customer engagement.

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Simplify's Take

What believers are saying

  • Recognized as a 'Market Leader' in multiple industry reports from 2023 to 2025.
  • Launch of Inventory and Labor Management solutions expands their comprehensive offerings.
  • 84% of Canadian diners prefer card payments, aligning with TouchBistro's payment solutions.

What critics are saying

  • Increased competition from startups like FareFood could impact market share.
  • Rising fresh produce costs may affect restaurant profitability and demand for TouchBistro.
  • Frequent POS system changes in the market suggest potential customer loyalty challenges.

What makes TouchBistro unique

  • TouchBistro offers an iPad-based POS system for efficient order management.
  • Integration with TD Bank enhances payment solutions for Canadian restaurant owners.
  • Collaboration with MarginEdge provides real-time data for managing food costs.

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Funding

Total Funding

$326.3M

Above

Industry Average

Funded Over

7 Rounds

Growth Equity VC funding comparison data is currently unavailable. We're working to provide this information soon!
Growth Equity VC Funding Comparison
Coming Soon

Benefits

Generous Time Off Program

Health Insurance

Dental Insurance

Vision Insurance

Flexible Health and Wellness Plan

Parental Leave

Employee Assistance Program

Professional Development

Volunteer Program

Monthly Lunches

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
Journal of Cyber Policy
Jan 21st, 2025
The Top Restaurant Management Software Vendors According to the FeaturedCustomers Winter 2025 Customer Success Report

Market Leaders - Altametrics, Jolt, Lightspeed Restaurant, Restaurant365, Toast, and TouchBistro were given the highest "Market Leader" award.

FF News
Nov 8th, 2024
Td Integrates With Touchbistro To Provide Payment Solution To Canadian Restaurant Owners

TD Bank Group (TD) is pleased to announce a collaboration with independent software vendor, TouchBistro, enabling Canadian restaurant and food service entrepreneurs to consolidate all management and payment services into one, easy to use POS and restaurant management system. Available to all TD customers, TouchBistro provides restaurateurs with everything they need to drive sales and streamline operations through their comprehensive suite of front of house, back of house, and guest engagement technology.“Collaborating with TouchBistro gives our merchants the ability to integrate their TD payment devices and benefit from the restaurant POS functionality and features that TouchBistro has to offer,” says Alec Morley, Senior Vice President, Canadian Small Business Banking at TD. “In turn, Merchants have the peace of mind being supported by a bank and software vendor that they know and trust, helping entrepreneurs feel at ease while managing their restaurant business.”When it comes to paying for meals, TouchBistro’s 2024 Canadian Diner Trends Report found that 84 percent of Canadian diners prefer to settle up by using either a credit or debit card, and 76 percent of patrons prefer using a handheld payment terminal that is brought to the table.“Offering merchants the ability to integrate their TD payment device directly with a restaurant management tool allows them to deliver what Canadian diners are looking for – ease of payment combined with enhanced customer service,” says Morley. “When things like reservations, managing orders and floor plans, plus the ability to reconcile bills are offered in one platform, restaurant staff can focus their attention on diners and delivering the quality customer service that we know Canadians are looking for.”“TouchBistro is constantly evolving to offer best-in-class solutions to operators, and we are excited to work with TD as one of our integrated payments providers,” said Samir Zabaneh, Chairman and CEO of TouchBistro. “As we continue to be the most comprehensive all-in-one POS and restaurant management system, this collaboration is a natural fit as we expand our portfolio to offer diverse solutions that cater to Canadian operators’ unique needs.”Offering an integrated payment solution allows merchants to improve efficiencies, generate insights about their business, ensure that payment data is secure and provide a pleasant customer experience

Hypepotamus
Oct 7th, 2024
Following Acquisition, This Tampa Founder Is Ready To Help Restaurants Combat Rising Food Costs With New Startup

Building any type of business is hard. But keeping a restaurant afloat can be particularly grueling.20 percent of restaurants close within a year and 60 percent shutter within five years, according to the U Bureau of Labor Statistics. On top of that, the average full-service restaurant carried $51,863 in debt at the end of last year.The culprits? Labor, overhead…and importantly, the rising cost of food. Restaurant operators are spending up to 13 percent more on food costs alone since the start of last year.“Labor and overhead are largely dictated by the market and regulation, but restaurants can do something about their food spend,” says Florida-based entrepreneur Michael Otis.Otis is working on this food pricing problem with FareFood, a newly-launched app-based startup that allows restaurants to order from multiple food distributors in one place. This helps streamline how suppliers and restaurants connect, making the ordering process easier and more affordable.Know FareFood Fights Food CostsEvery restaurant is different, Otis explained. But each restaurant owner can work with a handful or more of different suppliers which each have their own sales reps, invoicing systems, and processes

Read Magazine
Sep 11th, 2024
TouchBistro Unveils Inventory & Labor Management Software

TouchBistro announced the launch of its Inventory Management and Labor Management solutions for restaurant operators, following its acquisition of restaurant management software, Peachworks.

PR Newswire
Feb 21st, 2024
Eta Announces The Top 10 Payments Isvs And Top Payments Sales Professionals Award Winners

Software Solutions Providers and Sales Professionals epitomizing the innovative, inclusive, and dynamic spirit of payments industry will be honored at TRANSACT.WASHINGTON, Feb. 21, 2024 /PRNewswire/ -- The Electronic Transaction Association (ETA) is excited to announce the recipients of the 2024 Top 10 Payments ISVs awards and Top Payments Sales Professionals — new this year. The awards honor companies and individuals committed to achieving excellence in the payments industry, including introducing groundbreaking products, adapting to evolving technologies, demonstrating in-depth commitment to customer success, and beyond."We saw so many nominations this year, highlighting the talent, bold ideas, and impact of countless members and organizations in our industry. These were extremely tough decisions, we are proud of the winners and nominees alike and cannot wait to celebrate your success at TRANSACT," said Jodie Kelly, CEO of ETA.Determined by the ETA Industry Affairs Awards and Recognition Committee, winners of the 2024 ETA Top 10 Payments ISVs awards will be recognized at TRANSACT and hosted in the ISV Village sponsored by MAPP Advisors. 2024 ETA Top 10 Payments ISVs winners are:Applova, for changing the game for the restaurant industry with an innovative combination of AI-driven capabilities, personalized customer experiences, and comprehensive business tools.Charge to Charge powered by ISVPay, for building a fully integrated unattended payments platform that closes the gap between the EV charging stations and the consumer with a solution that enables the EV charging OEM to offer payment enablement with their product offering.Exact Payments for enabling SaaS companies to embed payments quickly in their offering, reducing development time and onboarding merchants faster while ensuring reliable settlement and funding, powerful fraud management, fully managed compliance, and complete data security.Jobox for creating a one-stop shop for the home services industry complete with marketplace integration, including AI Dispatch capabilities, complemented by post-payment processing and wallet integration with brick-and-mortar stores.MarketTime, for addressing the complex environment of processing payments to sales agencies and reps in the Gift, Toy, Home and related industries, saving time, saving money and reducing risk.PaymentLOCK for changing the business model within the ISO community with an entirely SaaS-based model, allowing the ISO to manage their merchant's entire payment architecture through highly secure military-grade encryption for in-store and online solutions from the same platform.Paystand for giving businesses the ability to reconcile and pay each other using blockchain in only one banking day, reducing the time, cost, and administrative work.QuoteMachine for redefining the payment process for SMB retailers, ensuring that transactions are not just secure and efficient but also strategically aligned with the sales journey and customer needs while also empowering salespersons to provide a custom solution from initial contact to final payment for high-ticket retail sales.Revolv3 for optimizing the credit card approval process on the first pass and reducing customer churn by combining the rules of issuing and acquiring banks and payment processors with machine learning, ensuring the highest approval rates and effectively preventing false declines.TouchBistro, for continuously investing in an all-in-one POS and restaurant management system that makes running a restaurant easier with solutions that help restauranteurs streamline and simplify their operations.New in 2024 is the Top Sales Professionals Awards, which recognizes 50 top payment salespersons who have demonstrated commitment and passion for achieving excellence.The 2024 winners of the new Top Payments Sales Professionals award are:Dan Akivis, Cross RiverRainer Avanisian, Wells FargoBinnur Avci, WorldpayRob Bast, Humboldt Merchant ServicesBryan Beattie, PSP ServicesJoshua Bryant, FortisConn Byrne, PayrocGina Cermenaro, SquareJeremy Collins, MerchantEDenise Collins, RainforestMyra Crowder, WorldpayMark Davis, US Alliance GroupDeb Dewar, IngenicoSean Douglas, Exact PaymentsArash Dounel, Archer PaymentsKevin Feagan, EverywareRobert Fox, NMIJoe Furlong, WorldPayJim Gabriel, J.P. Morgan ChasePatrick Gallagher, Reliable PaymentsJaclyn Garcia, Talus PayCarlos García Huerta, American ExpressPerryn Holtrop, PayNationAmanda Hottel, J.P

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