UrbanStems specializes in delivering fresh flowers, plants, and curated gift sets, primarily in the United States. The company offers same-day delivery in major cities like Washington D.C., New York City, and Brooklyn, with next-day delivery available nationwide. Customers can browse various collections on the UrbanStems website, where in-house florists design unique bouquets and gift sets. The company generates revenue through direct sales of these products and offers subscription services for regular deliveries. UrbanStems stands out from competitors by emphasizing quality and customer experience, ensuring timely deliveries that meet high standards. The goal of UrbanStems is to help people express their feelings and create connections through beautifully designed floral arrangements and gifts.

NextGen Venture Partners

Middleland Capital

Great Oaks Venture Capital

Grotech Ventures

Sagamore Ventures

Haas Portman

Motley Fool Ventures

SWaN & Legend Venture Partners

Gaingels

DFE Capital Management

Private Access Network

Gordon Segal

Valence Ventures

Interplay

Consumer Software

Consumer Goods

UrbanStems

In the competitive retail subscription space, offering flexible plan options is strongly linked with merchants’ success.By the NumbersPYMNTS’ study “Decision Guide - How Retail Subscription Merchants Can Win and Retain High LTV Customers,” created in collaboration with sticky.io, examined how different subscription features line up with merchants’ performance.The results revealed that 97% of top-performing retail subscription players offer the ability to make plan changes to delivery frequency — a share six times greater than the 13% of bottom performers that provide the same option.Similarly, 100% of top performers provide consumers with the ability to pause service, while only 23% of bottom-performing merchants do the same.Correlation is not causation, but these strong links suggest that offering flexible subscription options could be key to merchants’ success.The Data in ContextIn an interview with PYMNTS’ Karen Webster earlier this year for the J.P. Morgan Payments Series: Global Innovators in Payments, sticky.io CEO Brian Bogosian discussed the rising demand for these kinds of variable options amid macroeconomic challenges.“The bar continues to get higher,” he said. “People’s budgets are getting squeezed. People aren’t spending money frivolously. If they don’t get value, if they don’t get flexibility, if they don’t get incentives to continue, they’ll drop off.”Offering consumers this degree of control can help merchants retain their loyalty without having to make changes to their pricing structure, as Seth Goldman, CEO of floral and gifting subscription firm UrbanStems, told Webster for a conversation in PYMNTS’ series “Tough Questions: Retaining the Selective Subscriber of 2023.”“It’s less about bringing the price down and more about ensuring that what we’re delivering has a strong value-to-cost ratio for that consumer,” Goldman said. “For us, that’s continuing to lean into the features that make it more accessible and easier to work with

Top Subscription Merchants Know That Flexibility Is Key

UrbanStems has teamed up with Starbucks Reserve(R) to offer a unique seasonal product - the PSL Bouquet.

Pumpkin Spice Latte-Inspired Bouquets

Whether you're sending a bouquet to mark a holiday, celebrate a milestone, or make nice after an argument, we recommend UrbanStems as the best flower delivery service.

The Best Online Flower Delivery Service

UrbanStems, a NYC-based floral gifting company, raised $5M in Series C funding.

UrbanStems Raises $5M in Series C Funding

This local e-commerce company just raised $5 million even as it changed CEOs for the second time since September. Here's what we know about its plans for 2024.

D.C. flower-delivery startup UrbanStems secures $5M in fresh funding under new CEO

Set it and forget it has proven to be a massive top line benefit for subscription companies. A recent study by Stanford economists estimated that auto-renewals, customer “inertia” and “inattention” has helped boost the revenues of some subscription companies by a range of 14% to 200%.  . And only when it comes time to change subscribers’ details — say, when a new debit or credit card is in hand — do consumers take a moment to reflect, and act, on decisions tied to those subscriptions

Study: Consumer ‘Inertia’ Boosts Subscription Firms’ Revenues By 200%

UrbanStems, the premier modern floral gifting company, today announced the appointment of Ana Mollinedo Mims as its new Chief Executive Officer.

UrbanStems Appoints Ana Mollinedo Mims as New CEO

Consumers love their retail subscriptions, but inflation has forced a wave of cancellations, and merchants need to use every tool at their disposal — including making an emotional connection — to appeal to the far more judicious calculus of today’s subscribers. Those ideas grounded the talk track for a conversation in PYMNTS’ series “Tough Questions: Retaining the Selective Subscriber of 2023,” where guests Brian Bogosian, CEO of sticky.io; Seth Goldman, CEO of floral and gifting subscription firm UrbanStems; and Alex Brown, CEO of sustainable cleaning supplies subscription firm Truly Free joined PYMNTS’ Karen Webster. With retention the dominant theme of the conversation, there was universal agreement that recurring revenue models are beautiful in business. But as PYMNTS and sticky.io research has found, consumers trimmed their subscriptions from an average of 4.1 in 2022 to roughly 2.9 as of Q1 2023, so lifetime value strategies are the critical pivot for merchants now

Subscription Merchants Say Easy Cancellation Helps Retain Customers

This year Budweiser has partnered with Urban Stems for the ultimate I Love You.

Budweiser has a new take on this Bud’s for You this Valentine’s Day

In 2014, Kori co-founded Washington, D.C.-based UrbanStems, an online flower delivery company that has now raised $48 million in funding from investors.

UrbanStems

Delivers fresh flowers and curated gifts

UrbanStems

Delivers fresh flowers and curated gifts

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